Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Giulio
Email Subject: Menu not appear in IE 10
Support Case Month: March 2013

I verified that the menu do not appear in IE 10 browser, how can I resolve?

I used Version:   PRO v5.3  Build:  #898

Thank You

Thanks.

Reply From: Likno Customer Support

Hello,

I was surprised to see what you’ve done with your menu! Very nice work with the dynamically generated ASP pages.

However there is one drawback in what you’ve done… you are still really using AllWebMenus build 814!

Please try doing a fresh compile and copy-paste into your ASP the code of the new compiled file, at least up to the line “awmzindex=1000;”.

This should fix the problem.

Furthermore, I did not check, but I hope that you are also uploading the new library files. If not, then your menu may also be invisible in Safari 5+.

In order to be 100% safe, you should use “server-side menus” and use your ASP to dynamically create the menu content, without messing with the Linking and the libraries.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Giulio

Hi Kostas thanks for your help.

I made the upgrade you wrote (code and library files), now in IE10 the menu appear but (Only on IE10)

there is a problem, the sub menu width is narrow and the voices go on two or more lines.

You can see the problem here

{URL REMOVED}

How is possible to resolve?

Thank You

Reply From: Likno Customer Support

Dear Giulio,

The problem is that your page does not have a valid DOCTYPE and falls into “IE quirks mode”.

To fix the problem, please remove this line:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

And add this, but also make sure that it is the very first line in your document (without even an empty line before it):

<!DOCTYPE html>

This is the new HTML 5 DOCTYPE. If you prefer the old HTML Transitional DOCTYPE, then the proper code is:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

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Reply From: Giulio

Thanks Kostas it works, but the site is optimized for <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

and is not validated with <!DOCTYPE html> or

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

There is a workaround that avoid me to modify all the pages for validation(very hard work)

Thank you

GIULIO

Reply From: Likno Customer Support

Dear Giulio,

I just noticed that in my last email I sent you the XHTML 1.0 transitional DOCTYPE instead of the HTML 4.01.

Do you want to also try this one?

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

<html>

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

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Reply From: Giulio

Hi Kostas Thanks Again i made a new test page with this solution what happen now

{URL REMOVED}

is that the menu is not in the correct position and the position is different in different browsers.

Any ideas?

Thanks

Giulio

Reply From: Likno Customer Support

Hello again,

This is because different browsers will have different default settings for text alignment.

More specifically, you currently position your menu relative to a <span>. In IE, under this DOCTYPE, the span is centered in the <td> and your menu follows the <span> (its left-top corner is bound to the left-top cornet of the <span>).

Possible solutions (choose any one):

1) replace this:

<td id="TDSX">

With this:

<td id="TDSX" style="text-align: left;">

2) set the AllWebMenus positioning to “center”:

menu position relative to element

3) Change the AllWebMenus positioning to directly use the <td> instead of the <span> and then remove the <span> from your page (this is probably the best):

menu position relative to element ID

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

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Reply From: Giulio

Hi Kostas it seems that work the first solution.

Very Very Thanks, this is one of the best support I meet over the world.

Very thanks Again

Giulio

 

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #908.

Check out What's New

- 10 new Themes and 2 new Examples added to the installation.

- Fixed an issue where the application could crash if CTRL-N was being hit repeatedly very fast.

- Fixed some minor issues.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

--------
Likno Software - www.likno.com
Create any kind of javascript menu (CSS menu/drop-down menu/sliding menu), web tree, button, tab, modal, tooltip, accordion, scroller, design for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Main Menu Mouse Over Positioning
Support Case Month: January 2013

Hello,

Please visit the link provided. My problem is with the bottom "Home" link. How do I make the mouse over image appear in alignment with the bottom right corner of the "Normal" image? (note how the link jumps down the page (84 px ?!) upon mouse over.)

Robert

Reply From: Likno Customer Support

Hello Robert,

I assume that you have a submenu with one item that opens on mouse over, correct? (if not, please use "File -> Export" to send me the project)

In that case, just use a "custom" value for the Offset of that submenu which will be related to the images height:

menu alignment offset

Thank you.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

Finally! Everything seems to be working except in IE (v9.0.12) where the submenu breaks float constraints (see attached image). Note the house with the smoke now falls under the link “{URL REMOVED}” when the window has been resized to allow the visitor to scroll below the bottom of the page. I have tested this in Opera, Safari, Firefox and Chrome and IE is the only one with this problem (surprise!)

Everything else works just like I want it to.

Please advise.

robert

Reply From: Likno Customer Support

Dear Robert,

I just checked your page with both IE9 & IE10 and the menu seems to work just fine! do you still see the problem? If so, can you please send me a screenshot?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

there was a screen shot attached to the original message. I have attached one here too along with the IE version. please note: I intentionally tried to break the navigation. once I had finished scrolling down the page I resized the window so that I could scroll down some more. that’s when it breaks.

Reply From: Likno Customer Support

Ok, now I understood what you meant and I was able to replicate the problem! This is because the script keeps the image within the browser window.

I will forward this to our developers for further consideration. Note however this will probably be treated as a low-priority case as it does not really affect a real viewer use-case.

I will let you know of their response.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Rajeev
Initial Email Subject: Menu alignment out
Support Case Month: January 2013

Dear Sir

Main Menu getting shifted on left in Ipad Safari browser where as it is ok in IE, Firefox, and safari browsers in my laptop.Please help

Regards,
Rajeev

Reply From: Likno Customer Support

Hello,

I checked your site and noticed that you have two menus compiled with different versions and with the library files in different folders.

This can cause conflicts and most likely you currently end up using the old libraries (as it is linked last in your page).

Please make sure that all your menus are compiled with the latest version and that your uploaded library files are also of the latest version.

Ideally you should setup your menus to all reside under the same folder and point to a single library file folder. To do this, you need to make sure that:

1) each menu has a different name

2) all your menus have the same root folder

3) your subfolders are set to the default for all menus

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #902.

Check out What's New

- New property: "Responsive Menu"
(for your responsive website designs or standard websites)

You can now choose your menu to show a different version of itself depending on screen size (width), in any of the following 3 ways:

- Different styling
- Different content
- Different positioning

Responsive Menu Example

Responsive Menu property

Responsive Menu property UI

Read more on the "Responsive Menu" feature

- New property: "Visible When"
You can now use rules to specify whether your menu shows or not on page. This is useful when you want your menu to appear (or not appear) in special cases.

Menu Visible When

Read more on the "Visible When" feature

- New version for all Server-Side Menu APIs.

- Better support of IE10 for:
- Filters
- Opacity
- Header/Footer
- Menu alignment
- No-wrap words

- Fixed an issue with server-side menus, where the menu would not use the horizontal positioning offset.

- Fixed an issue where clicking on parent items in sliding menus did not work in non-IE browsers.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

--------
Likno Software - www.likno.com
Create any kind of javascript menu (CSS menu/drop-down menu/sliding menu), web tree, button, tab, modal, tooltip, accordion, scroller, design for your websites!

 

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