Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Gregg
Initial Email Subject: signing in
Support Case Month: January 2014

Hello,

I bought a version of AllWebsMenu, v 5.0, some time ago, and have tried to download from your site the latest version to which I am entitled (ver 5.3 build 896) -- using all three major browsers.

But all browsers give me failure messages.

Can you help? Thanks.

Greg

Reply From: Likno Customer Support

Hello Greg,

I tried from your account to download the most recent build you are entitled to according to your license without  a problem.

What is the error message you get? Could you send me a screenshot of the error?

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Gregg

Hello,

When I try to download the AWM executable in Google Chrome, I get the message "Cannot save due to insufficient permissions."

In Firefox and IE, I get a similar message re lack of permissions.

When I run my antivirus program, Webroot SecureAnywhere, I get an error message saying "An active process has a possible memory leak (chrome.exe)." I attach the report of the Webroot scan. (My wife is running Webroot, too, and could not download the AWM executable; she got the same file permission error.)

Thanks.

Greg

Reply From: Likno Customer Support

Hello Greg,

I would recommend you to disable Web Root Secure Anywhere so you can download AllWebMenus Pro.

Webroot Secure Anywhere may cause you some issues so you need to edit the settings on your Webroot Secure Anywhere.

This is what another customer noticed (he wasn't able to paste in our software):

The symptoms you are experiencing are related to the Identity Shield functionality, which is explicitly made to block access to certain functionality such as the screen contents and clipboard in some cases.  There are a few possibilities on what is occurring in this specific one. I make the assumption, though possibly inaccurately, that a browser is running while this symptom occurs. If no browser is running at all and this continues to happen, contact support immediately for diagnostics gathering and escalation.

Go to the Identity & Privacy tab and click "View/Edit Protected Applications"

- Is the DB program or any part of it listed under "Deny"?  If so, change it to "Allow".

- Review the "Deny" list.  Any program that you explicitly trust that is set to "Deny" may be changed to "Allow" safely.

So, you may need to check your settings related to Chrome (so you can download) and AllWebMenus (in case it causes you issues).

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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In the following presentation you can see how you can create a simple horizontal drop down JavaScript menu in AllWebMenus Pro.

AllWebMenus Pro is a powerful WYSIWYG application in which you can create any kind of JavaScript menus or CSS menus. You are able to create horizontal menus or vertical menus, mega menus, responsive menus, sliding menus, floating menus, popup menus etc.
All the menus produced by AllWebMenus Pro are going to perfectly work in all browsers and devices (PCs, Tablets, Smartphones).

View the SlideShare presentation below:

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Knowledge Base for AllWebMenus Pro.

AllWebMenus WordPress Plugin can be installed and used on a Multisite WordPress installation.

The steps to install AllWebMenus WP plugin on a multisite WP installation are:

Step 1:

While you are in your WP Network Admin Panel go to Plugins, choose the AllWebMenus allwebmenus-wordpress-menu-plugin.1.1.19.zip and click on Install Now.

image[4]

Step 2:

After AllWebMenus WordPress Plugin is installed, click Network Activate.

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Then, AllWebMenus WP plugin will be activated in your WordPress Sites on that WordPress network installation.

image[12]

 

Screenshot from a WordPress site inside that Multisite installation.

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Screenshot from another WordPress site inside that Multisite installation.

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In this post we show how you can install AllWebMenus WordPress Plugin to your WordPress blog/site.

First, you need to download AllWebMenus WordPress Plugin.
You can find it here: http://www.likno.com/addins/wordpress-menu.html

Step 1: Login to your WordPress Admin Panel and go to Plugins –> Add New.

Add New Plugin in WordPress

Step 2: Then, click on Upload, choose the allwebmenus-wordpress-menu-plugin.zip you previously downloaded.

Upload WordPress Plugin

After you have chosen the zip folder click on “Install Now”.

choose wordpress plugin to install

Step 3: After AllWebMenus WordPress Plugin has successfully been installed you need to Activate it. So, click “Activate Plugin”.

Activate WordPress plugin

The AllWebMenus WordPress plugin is activated and ready to be used.

                                                                                                                                                                

Another way you can install AllWebMenus WordPress plugin to your WordPress site/blog is through the Search for Plugins that WordPress offers.

Step 1: Go to Plugins –> Add New. Type allwebmenus in the search box and click “Search Plugins”.

Search WordPress plugins

In results you will see the AllWebMenus WordPress Menu Plugin, you can click on “Install Now”.

Install AllWebMenus WordPress plugin

Step 2: After it has been installed you activate it by click “Activate Plugin”.

                                                                                                                                                                

Finally, you can manually install the AllWebMenus WordPress plugin.

Step 1: Download the AllWebMenus WordPress plugin.
You can find it here: http://www.likno.com/addins/wordpress-menu.html

Step 2: Export the zip folder.

Step 3: Upload the extracted folder “allwebmenus-wordpress-menu-plugin” to your server in the path
wp-content/plugins.

Step 4: Login to your WordPress Administration Panel and go to Plugins –> Installed Plugins.

You will find AllWebMenus WordPress Menu Plugin there, click on Activate and you are ready to go.

Activate plugin in WordPress Admin Panel

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Liz
Initial Email Subject: AllWebMenus re-installation
Support Case Month: June 2013

Hello

After only 2 1/2 years ! my hard drive crashed.  With a different computer I would like to install again so I can hopefully bring up 2 websites this fall.
Do I need to do anything different?

Thanks,
Liz 

Reply From: Likno Customer Support

Hello Liz,

You only need to install AllWebMenus Pro in your new computer and then login to your user area to get a new activation code.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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