Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Menu Question - over lap
Support Case Month: May 2013

Hi Kostas,

You told me how to fix an issue that I was having but the email was lost or deleted.

Let me quickly explain. The main menu across the top of the page goes a bit over the right side of the page border. This only shows up on other computers not mine. It was brought to my attention by one of our employees. I noticed it on my computer and asked you about it, you told me how to fix it, when I went to fix it, it looked okay and it still does on my computer. I even refreshed it, cleared all cookies and history and still looks fine on my computer, but on others it goes over the edge. I told the others to refresh it, cleared all cookies and history and it still looks the same on there computer?

I would take a screen shot but it still looks okay on my computer?

How does it look on your side?

How can I fix this?

I attached the menu if you need it.  You can always edit it if that is easier and let me know what you did.

Thanks Again!!

Robert

Reply From: Likno Customer Support

Dear Robert,

In order to correct this problem, please change the positioning to “top side center” for both the menu and the element anchor:

menu positioning settings

Sorry about this.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Robert

Thank You!

Have a great day!

Robert

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Menu Question
Support Case Month: March 2013

Hi,

I want to know if this is possible with your menu program.

I built a sliding menu. I placed it in a DIV. Then I linked the menu to many different anchors. When you click an item in the menu it goes to that item BUT the menu floats to the bottom of the page? I want the menu to stick at the selected anchor, so the menu is lined up, side by side with that item. Is this possible? and if yes, how do you set that up?

Also, the floating menu goes behind my main nav, and it also was made with your program. I read about the z_index but it says to leave it a 1000? How can I make it go over the nav?

Please let me know.

Thanks!
Robert

Reply From: Likno Customer Support

Dear Robert,

I am afraid there is no way to have the menu always appearing next to the anchor of what you clicked. Still, there is something you can do to make it look better in some cases.

Currently the menu always stays in the exact same place where you positioned it, relative to the browser window.

If you set the menu to be “Advanced Floating” then you can have it stick with the page until it reaches the top of the window and then float there until you reach the end of the page. Since when you call an anchor the page is automatically scrolled to put it at the top of the page, this will work in most cases. It will not work for the last part of the page that never reaches the top of the window. So this will give you a partial solution to the problem. Also note however that this requires that you purchase the Advanced Floating Add-in, so it is up to you to decide if it is worth the cost.

Regarding the z_index, where did you see that you “have to leave it at 1000”? You can change it as you wish! And if you want the floating menu to be on top, simply make its z_index bigger than the z_index of the other menu.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Jerry
Initial Email Subject: Menu updated but doesn't show 
Support Case Month: December 2012

Help -  updated linking code, checked page position anchor, checked paths, verified files are present.  Menu displays properly in software but doesn't work on test server or production server.

Reply From: Likno Customer Support

I see what is wrong now, it does not have to do with positioning but with this one:

populate menu inside the project

You chose the UL/LI population method and no "UL/LI" structure is found within your page, so the menu shows nothing.

Either create a UL/LI structure (see help how) OR change this option to the 1st one (most likely this is what you want to have).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Jerry

Success, thanks so much.....I don't know why that got changed but everything is working appropriately now.

Thanks for the help.

Jerry

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Modal box opening from table
Support Case Month: April 2012

I was looking through your sample pages and noted that it is possible to open a modal box from clicking on a table data cell.

However, I can find nothing about that within the application.

The only thing the application refers to is using an anchor tag.

On my project I am building a list of items in a table format that will have several hundred items. Each item will then call up a modal window which calls an external page.

Doing it this way cuts down the overhead and wasted time loading a page which has hundreds of divisions that aren't even displayed.

How exactly is this done properly?

Reply From: Likno Customer Support

Hello,

Which example do you refer to? We do not have any examples that work with a table cell.

You can open a modal window if you simply add an ID to the table cell. However I am not sure that this would cover your needs, because it would require adding a different ID to each cell and creating a different modal window for each cell.

I understand that you want to do this in a more automated way, and that you already have external pages that correspond to each cell. In this case, the best would be to use the “page links” method which allows you to create a single modal window and use it to load different content.

If you send me the URL to see your page and tell me exactly what you want to achieve, I will be able to suggest a specific solution for you.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Fco
Initial Email Subject: Second menu doesnt appear at web page
Support Case Month: June 2012

I build 2 menus: main for all pages and a second one for a video page.

First one is working fine but second for video page is not showing.

Its a video submenu that should be above "Video Memoria 2011"

Related URL: http://www.expoferretera.com.mx/Videos/Videos-Expo-Nacional-Ferretera-Mexico.asp

Reply From: Likno Customer Support

Hello,

Please note that the Anchor ID is case-sensitive:

menu position relative to element

Your menu name is “menu-Videos”, but in your page you have the following code:

menu name is case sensitive

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Thanks a lot,

Fco

 

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