Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Anna Sue 
Initial Email Subject:  Wishlist
Support Case Month: November 2013

Sometimes I have a menu with a colored graphic for the background and white text.  In the software, I cannot preview the menu because it's white on white.  Wish the software would either honor the background image or else all me to change the color of the preview.  Thanks!

Anna Sue

Reply From: Likno Customer Support

Hello Anna-Sue,

This already exists in AllWebMenus.

In the Preview Pane click on Options and then "Background Color in Menu Preview". Choose the color you wish and click OK, then you will see the preview pane with that background color.

menu preview background color

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Anna Sue

Oh, thank you!

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Fred
Initial Email Subject:  black screens between items
Support Case Month: September 2013

Dear support,

When I open the webpage {URL REMOVED} it initially shows black screens between the items. When everything is loaded it runs smoothly. How can I avoid the black screens?

kind regards,
Fred

Reply From: Likno Customer Support

Hello Fred,

I have a guess that you have black background on your scroller container CSS properties.

Please, go to the Style Editor tab, in Container Area CSS and choose None (Transparent) to background color or another color (for example white) if that best fits your design.

jquery scroller slider CSS properties

After you have done this you need to recompile your project and re-upload the produced files.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Fred

Hello Support,

Thanks for the fast reply. Everything works fine now.

Kind regards,
Fred

 

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #920.

Check out What's New

- Enhanced the Color Picker for the "Background Color" property on menu items, so that it supports opacity (rgba).

CSS background color opacity

- Fixed the "3D Menu" Theme.

3D menu theme

- Fixed the Show Footer property.

- Fixed an issue on Cross Frame Support.

- Fixed Import Missing Images issue.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Tim
Initial Email Subject: New inquiry regarding menu generation software
Support Case Month: January 2013

So...I'm trying out the software and I can't seem to find one very simple operation. 
I have created a sample menu and applied the theme of "animated corn" which has a yellow color as its main button color. 
How do I change this to another color?  I think I have looked through all of this and can't seem to find the main button color item. 
Any help you can provide would be appreciated. 

Reply From: Likno Customer Support

Hello Tim,

As you can see this "color" is animated which means that… it is not a color!... It is actually an animated image that TILES in the background:

Menu background tile image

This means that you can only change this by editing this image in an image editor that can handle animated images and change colors there. This may be difficult if you are not experienced in image editing because of the animation. But you can simply skip the animation and create a static image OR just remove this image from there and use the "Background Color" instead.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Menu shows "cracks"
Support Case Month: May 2012

I have a new menu that is showing 'cracks' in google chrome.  Spacing between items is zero.  Because of transparency on the sides and header/footer, I can't put a background color. 
The menu is here: http://www.focusphotography.com/recent-weddings-and-portraits/
Is this a bug that might be resolved?

Reply From: Likno Customer Support

Hello,

I checked your main menu in Chrome and it appears fine!

main menu

I did notice a problem in the “left” menu:

side menu

Is this what you refer to? If so, can you please export and send me the menu project? (use “file-> export -> to zip”)

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Hi Kostas.  Really big fan of the Likno products, by the way.  No, what I was referring to I don't see in your screen shot, but I've attached my own.  There's a space between the individual menu components that only exists in Chrome, and obviously I checked the space setting on the menu.  I wasn't sure if it was a known issue.

Reply From: Likno Customer Support

Hello again,

I tested your site in a couple more computers and I cannot see the problem I see in your screenshot! And then it occurred to me…

I believe that you see this because you are viewing the page in “zoom” mode. Please keep in mind that browsers do several “rounding errors” when they are zooming in, and it is easy to miss a pixel this way. I am afraid there is not much we can do about this.

browser zoom

Please confirm that you indeed view the page in zoom mode. If not, then please send me a screenshot of your Chrome “about box” and also tell me if you are using any plugins (and which) so that I can further investigate this.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Hi there Kostas.  Yes, you're right, it happens in zoom mode.  Here's an interesting bit of code from chrome's inspect element:

<img tabindex="-1" id="AWMEL3_4" title="" style="outline: none; border: none; position: absolute; margin: 0px; cursor: default; z-index: 1002; left: 0px; top: 0px; width: 899px; height: 82px; visibility: inherit; " src="http://focusphotography.com/menu/scripts/../libraries/dot.gif" onmouseover="this.pi.onmouseover();return true" onmouseout="this.pi.onmouseout();" onmousedown="this.pi.onmousedown();" onclick="void(0);" alt="">

a 1pixel dot.gif in the middle of the menu where the crack appears.  Does that need to be there?

Reply From: Likno Customer Support

Hello again,

The 1px “dot.gif” image exists over all the menu items (not only in the “crack” but over the whole menu), and it is required as this handles the mouse events.

It is not at all related to the problem you see.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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