Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Gus
Initial Email Subject: AllWebMenus PRO
Support Case Month: April 2013

Hi,

I have used my own buttons with rounded ends. The green area here is transparent, however no matter what I set in AWM, the area shows as not being transparent (see below). I tried with both GIF and PNG’s, and with NO Background colors or tiles, but no joy. Did I miss a step some place?

menu preview

Thanks,
Gus

Reply From: Likno Customer Support

Dear Gus,

This is because the item’s background tile image is being tiled throughout the whole item. You want to set this to tile between the left & right image:

background tile image properties

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Pesi
Initial Email Subject: Bad display with IE10
Support Case Month: March 2013

In IE10 i see that in any of the menus where the menus/items have transparent backgrounds – the transparency is gone and the background shows as a default grey color.

The horizontal length of some of the menus becomes longer in IE10 and is correct in IE9

Any advice would be appreciated Kostas…

Thanks,
Pesi

Reply From: Likno Customer Support

Dear Pesi,

Regarding “{HOME PAGE URL}”, indeed the menu becomes a bit wider, but this is because of the way IE10+ renders fonts (the so called “cleartype”) which is wider than usual for specific fonts.

Regarding the transparency issue, I have checked our database and noticed that there was a fix for something similar in build 902. I have extended your Update Plan up to mid-January so that you will be able to get this version and see if it resolves any remaining issues. Please download this from your User Area account (and get a new Activation Code to pass the new license info).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Pesi

Hi Kostas – that corrected the problem in all the sites completely!

Thanks so much for your help and advice.

Best regards,
Pesi

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Linda
Initial Email Subject: Background colour
Support Case Month: March 2013

I have tried numerous ways to get the pale blue of the menu to display as white.  It is white in the preview pane in the software.
The blue though similar to the background is not the same hex code.  I would appreciate a quick response as I have wasted 2 hours on this and must show it to someone in a few hours.
Thanks,
Linda

Reply From: Likno Customer Support

Dear Linda,

This is caused by the following code in your page, which forces all <td> elements (including those of the menu) to have this background color:

background color CSS property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: need help with buttons
Support Case Month: January 2013

My question is this...  I need buttons without the white background.  Can I make them with invisible background?  I can’t find a color to exactly match the page I need the buttons for.  Please help. 

Thanks

Reply From: Likno Customer Support

Dear User,

Regarding creating transparent buttons, you can do this if you select the PNG file format that allows transparency:

png format image button

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Difficulty placing small image on surface of my Likno Web Button
Support Case Month: December 2012

Hello,
I'm a registered Likno Web Button Maker owner (version 2.0.162).
The screenshot illustrating my problem is attached, so you can see what is occurring.  Also attached is the little image I wanted to use for the button background.
I've worked for hours just trying to set a small image as the background of my Likno Web Button.  I used PNG files, because I saw no restriction specified against using PNGs.
I started with the basic square chamfer button template.  For the purpose of showing this problem, I made the button size much bigger than any image I would apply as the 'background' during this test.  The latest image I selected was only 184x82, and my button size is set really large at 544x314.  I used the larger button size just to make my screen shot clearer for you.  I selected 'Stretch', so you could see my image hiding behind my button.
When I produce my button, it's simply blank, white -- my image isn't there.
Believe me, I read, then re-read the Help file and followed the instructions about putting an image on a button.  Following the instructions didn't yield a 'picture button', which is what I wanted.
Can you help?
Bob

Reply From: Likno Customer Support

Dear Bob,

I assume that what you are seeing is the actual button…

The background image is something that will appear behind the actual button and not on it. If you want something to appear on the button but behind the text, then I guess that you want to change the “Texture” in the “Button Material” tab:

button material]

Note however that this will always be stretched, so you should make sure your image has the correct size (and maybe the correct transparent padding around it if you want a small image to be centered into a larger button).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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