Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Steven
Initial Email Subject: Pre-sale question 
Support Case Month: January 2014

Hi,
I have a website with a menu that no longer works in IE 10 or 11.  It is unusual in that the menu bar is at the bottom of the page, and instead of dropping down, it pops up above the link.  If I get your AllWebMenus Pro, is there a way to be able to create this?  Will it work in all versions of Internet Explorer (I tend to call it Internet Exploder)?
Thanks,
Steven

Reply From: Likno Customer Support

Hello Steven,

First, thank you for your interest in our Likno Products.

Yes, you can create that kind of menu with AllWebMenus Pro. If you position your menu relative to Window at the bottom, the following result will be automatically created, as the submenu automatically will open above the main menu items. Of course, you can also do more settings on this.

bottom menu

If you wish, you may download AllWebMenus Pro http://www.likno.com/download.html and give it a try.

AllWebMenus produce menus that will work alike in all modern browsers (including Internet Explorer 10 and Internet Explorer 11) and all devices (tablets/smartphones).

Do not hesitate to contact us in any case.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Martin
Initial Email Subject: PROBLEM in Chrome
Support Case Month: January 2013

Hello
I have made a menu «at bottom-down left»
- Works ok here with IE8 {URL REMOVED}

BUT with Chrome latest ver. All Icons are centered in the middle..
- but here {URL REMOVED} -it’s ok
all menu’s are loaded from the file/place
What is wrong ??
Thanks in advanced – hope you can help me.

Regards
Martin

Reply From: Likno Customer Support

Hello Martin,

Indeed this was a bug and we have now just solved it.

Please close AllWebMenus, export the attached "awmlib.dat" file inside its installation folder to REPLACE your existing one and then re-open AllWebMenus.

Re-compile and re-upload all related files (no re-linking is needed) and check again, it should work fine now.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Martin

Thanks !
Will this be fixed in a new version ??

Regards
Martin

Reply From: Likno Customer Support

Yes, once you tell us that it is fixed we will include it in the next distribution.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Martin

I’m sorry to say – but it’s still the same problem in Chrome:
chrome menu preview
But Firefox is now working perfect

Regards
Martin

Reply From: Likno Customer Support

Yes, I know… the developer told me afterwards that he didn't realize the Chrome problem, he will look at it tomorrow and will fix it.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Martin

THANKS !
VERY GOOD SUPPORT !!!

Regards
Martin

Reply From: Likno Customer Support

Hello Martin,

Problem solved in Chrome!

See attached file to replace in your AllWebMenus installation.

Let me know if it is OK now.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Martin

THANKS
- EVERYTHING IS OK NOW !!

Regards
Martin

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Martin
Initial Email Subject: Problem when linking to pages
Support Case Month: November 2012

One more question:
- How can a bottom “menu” or banner made, like the one on this site:
http://wpmu.org/floating-social-now-supports-pinterest-and-buddypress/

- or is it not possible ?

Regards
Martin

Reply From: Likno Customer Support

Dear Martin,

To do this, you need to:

1) Set your Positioning to “Relative to Window” (bottom-side)

2) Set the “Menu Floats on Scroll” property:

menu floats on scroll property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Strange jumping behavior for css bottom menu depending on how far down on page it is placed
Support Case Month: January 2013

I want to use two css ul/li menus on a webpage:
http://www.tsgusa.com/test_bottommenu.htm
When I move the bottom menu down to create a longer white space in between the menus, a new strange mouseover behavior occurs.  Upon mouseover only on the bottom menu items, the page jumps up to the top before I can click on the menu item to select it.
http://www.tsgusa.com/test_bottommenujumper.htm
I need to create a longer page but as soon as I place the bottom menu below the browser bar, the jumping behavior occurs. 
This did not happen with the same menu done in the java menu genre.
Using more recent version of menu pro.  Attached relevant files.

Reply From: Likno Customer Support

Hello,

This behavior is caused by a feature in the keyboard navigation that in this case turned into a bug. You can temporarily correct it by moving the ULLI code into the div where the menu will actually be positioned.

In the meantime I have forwarded this to our developers and I expect the issue to be permanently fixed in the library in the next release. I will let you know as soon as the permanent fix is online.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thanks for the follow up - glad to know it wasn't my error (this time).

Reply From: Likno Customer Support

Hello,

This is to let you know that the latest AllWebMenus version (build 902.2) includes the fix to the bug you experienced.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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