Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Sabine 
Initial Email Subject: Problems with the position
Support Case Month: November 2013

Hello,

I’ve successfully compiled a menu from AllWebMenus.

Now I have problems to the right position for my menu in different browsers.

The Browser-specific Offsets don’t function. By testing the side in the different browsers, the menu is always on the same position. The correction for Offset x and y is not active.

Regards,
Sabine

Reply From: Likno Customer Support

Hello Sabine,

I see that you have positioned your menu relative to an element with id="awmAnchor-topmenu".

menu positioning settings

But in your page you don't have such an element. You get the menu to be displayed as it is CSS, but it only shows relative to your page flow.

In your page you have an element <div id="awmAnchor "> &nbsp; </div>

Please, change that to <div id="awmAnchor-topmenu"> &nbsp; </div>

Then, you need to change the offsets so that it displays in all browsers in the place you want it.

After, you make the changes in AllWebMenus, you need to re-compile your project and re-upload the produced files to your server.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Sabine

Hi,

Thanks a lot. It’s now very well.

Regards,
Sabine

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Roland 
Initial Email Subject: AllWebMenus
Support Case Month: June 2013

Before renewing I'd like to know if I can simply install the new version of AllWebMenus and compile my "old" menu without making changes.

Reason is - the menu function I have (Version 5.2 - Build 814) is sufficient for my needs, but the menu doesn't show in IE9 without going into compatibility mode (works fine with Firefox).

But I don't want to have to work the menu totally over, since it is pretty large.

Regards,
Roland

Reply From: Likno Customer Support

Hello Roland,

Indeed you just need to recompile the project and re-upload the files. See all the steps below:

- Login to your Likno User Area at http://www.likno.com/userarea

- Click the "View/Manage Licenses and Plans":

view manage allwebmenus licenses and plan

- See there if your Update Plan has expired or not.

            If "expired" then click the "Renew" link and renew your Update Plan.

- Download the current Version (Build) ( http://www.likno.com/download.html ) and install it.

- In your Likno User Area, click the "Get Activation Code" link and get a new Activation Code for this updated installation:

AllWebMenus

- Open your old project file (.awm) in AllWebMenus, re-compile it and then upload the new menu files (along with the "awmdata" folder) to your website.

Note that you may need to delete your browser’s Temporary Internet Files (or cache files) before refreshing the page in order to see the menu.

Thanks!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Roland

Thanks for the quick reply.

Is there also a program/update that AllWebMenus will work with Safari or similar browsers on iPhone/Smart Phones?

Regards,
Roland

Reply From: Likno Customer Support

Hello Roland,

The latest version of AllWebMenus that you will be able to download and install, fully supports all the latest browsers (including Safari) and Smartphones (including iPhone).

So, all the menus produced by AllWebMenus will be visible and will be working as expected in all browsers in PCs, Tablets and Smartphones.

Note that in AllWebMenus you can also create responsive menus. You can create up to 4 versions that your menu can have appearing in different screen sizes.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Daniel
Initial Email Subject:   Browser Compatability Safari
Support Case Month: December 2013

Does all web menus work with safari? Any custom settings I will have to use to make it compatible?

Reply From: Likno Customer Support

Hello Daniel,

Yes, it does, as it supports all browsers by default. Nothing special needs to be done for Safari, our scripts are cross-browser. Just compile your menu, upload the related files and you are done.

Kind Regards,  

Aris 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #930.

Check out What's New

- Added support for cloning the "Type: Positioning Element Height" option on responsive menus.

- Added IE11 menu positioning adjustments for WordPress websites when logged into the Admin panel.

- Fixed an issue with Android internal browser and Cross Frame Support.

- Fixed some issues related to Windows Phone/Mobile and Touch.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Michelle
Initial Email Subject:  menu positioning different in Internet Explorer vs Firefox
Support Case Month: November 2013

I have my menu relative to window set for Firefox. In Internet Explorer, it's totally off the page of my site. How do I fix this without screwing it up for the other browser?
Thank you!

Reply From: Likno Customer Support

Hello,

I would recommend you to position your menu relative to an element or an image.

You have that code in your page:

image code in page

You could add an ID in your <td> (you could give it the default name that AllWebMenus gives you in positioning settings) or you could position it relative to an image, so your setting would look like:

menu relative to an image

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Michelle

Thank You,
Michelle 

 

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