Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Lorrie
Initial Email Subject: Menu not working in IE8 or IE9
Support Case Month: April 2013

I have used the DHTML menus on several websites and this one I am having trouble with it not appearing in IE8 and IE9.  I checked the knowledge base and made sure that this menu was compiled with the most recent version.  

Can you assist me further with what is wrong in the menu?  It does work on all other browsers I have tested, including IE10 (very odd as IE10 never plays nicely!)

Thank you!
Lorrie

Reply From: Likno Customer Support

Dear Lorrie,

It seems that the problem is caused by a single line in your CSS!

.topnavarea {
              height:50px;
              background: #FFF;
              vertical-align:middle;
            }

This “height: 50px” affects the .topnavarea and causes the menu to move to the right. It is not invisible, it is just moved off-page creating a horizontal scrollbar.

Please try correcting this to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Robert
Initial Email Subject: Menu Question
Support Case Month: April 2013

Hi Kostas,

My new main nav bar works in IE but it goes off the page in Firefox?

The site is live now. I never had a problem with it fitting. I did add one ore menu item, but I played around and it fit fine. I never had your program give me this kind of error, it always seem to work across all browsers.

What do you think it could be?

Please let me know.

Thanks,
Robert

Reply From: Likno Customer Support

Dear Robert,

I checked your page in various browsers and I see that this happens in most browsers, even in older versions of IE.

The reason your menu fits in IE9+ is that IE has a special font rendering engine that makes fonts a bit smaller in width.

The solution is to make your menu smaller (e.g. by removing 1-2 pixels from the empty space between each item pair) and then set the minimum width to 940px in order to make sure that it has the same size in all browsers.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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We are happy to inform you that we have released the latest version of Likno Web jQuery Tooltips Builder, version 2.1 build #222.

Check out What's New:

- Improved compatibility for jQuery 1.8+.

- Fixed a bug in importing and converting older project files.

- Fixed a bug related to Ajax.

- Fixed a bug related to loading "in-page" content.

- Fixed a minor positioning issue.

- Fixed a case where AllWebMenus menu tooltips stayed open after opening a submenu.

- Improved installer, with uninstall icon in AppData folder and subfolder in start menu.

- Improved WYSIWYG CSS Editor, that saves new custom font groups in registry.

You can download the latest version at: http://www.likno.com/jquery-tooltips/download.php

All features here: http://www.likno.com/jquery-tooltips/index.php

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: IE 10 issues
Support Case Month: April 2013

We are seeing issues with all our menus on the new IE 10.

We have searched knowledge base and all we can find on the problem is to use a minimum width. Which this did correct the issue where the menu was not even showing.

But what we are seeing now is that in compatibility mode the menu is fine then in standard mode the links stack.

other browsers work fine

Thanks for any suggestions

Reply From: Likno Customer Support

Hello,

I noticed that while you are using the latest AllWebMenus version, you neglected to update the online library files:

Please upload the newly compiled “awmdata” folder to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Thanks for your help, I should have done this… my fault.
Thanks again.

Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.

Initial Email From: Adrian
l Email Subject: WebScroller 2.0.130
Support Case Month: April 2013

Hello

I recently installed LiknoWebScroller 2.0.130 to take full advantage of the WYSWYG CSS editor just to discover that I am having issues that I never had before in the 1.0.124 version of this app.

If you go to {URL REMOVED} the scroller on this page is made with version 1.0.124 build and has no issues. To test it, on this page I have a menu created with Likno AllWebMenus menu (5.3 Build #908). On the main menu, under the "The Club", select "Website Administration" option and you will presented with a modal window asking for your username/password combination.

Now, after installing version 2.0.130 and recompiling the same scroller (under a different project directory), if you go to {URL REMOVED}, and try accessing the same Website Administration page, you are not getting ANYTHING, unless you go first to different pages, come back to this {URL REMOVED} and it may eventually work this time around.

With the new 2.0.130 the same behavior applies to the top right side menu (Member Login, Contact Us, Search PVTC.CA) that calls three different Modal Windows (all 3 work with the older version, but do not work with 2.0.130)

Any help is greatly appreciated

Thank you
Adrian

Reply From: Likno Customer Support

Dear Adrian,

Actually this is a problem of the Modal Window. The problem is the new Scroller comes with the latest jQuery engine (1.9.1) but the Modal Windows version you have (254.3) did not support this version. As a matter of fact there was a minor version released about 10 days later (254.4) which does support jQuery 1.9.1.

Please try downloading the latest Modal Windows software from our site and let me know if this corrected the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Adrian

Hi Kostas

Thank you for looking into this issue.

After downloading the latest Modal version, everything seems to be back to normal. Tested on 5 different browsers and all is perfect.

Thank you again
Adrian