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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Web button maker does not launch after install
Support Case Month: February 2013

I just purchased Likno Web Button Maker.
Windows server 2003 (.net framework 3.5) 32 bits
Installation is OK.
But the application does not launch.
Computer Management > Event Viewer > Applications > Error :
"Faulting application Likno Web button maker version 2.0.0.162, faulting module msvcr71.dll version 7.10.30.52.4 faulting address 0x00002777
Before writing this message i tried many things :
1) I got many copies of msvcr71.dll on my system (in photoshop install directory, in ms-office installed dir etc...). Replacing the original msvcr71.dll in the system32 folder by any of those copies of msvcr71.dll gives the same error.
2) Putting also msvcr71.dll in "program files\likno web button maker" and in "program files\likno web button maker\res" does not solve the problem.
3) I even tried to register msvcr71.dll manually but it does not seems to be registrable since i get the error "msvcr71.dll was lodaed but the dllserverregister entry point was not found..."

Well, i'll be pleased if you could tell me how to solve that problem.
Thanks

Reply From: Likno Customer Support

Hello,

This is the Microsoft C++ runtime library. I suggest that you try re-installing it from here:

http://archive.msdn.microsoft.com/KB932298/Release/ProjectReleases.aspx?ReleaseId=762

Let me know if this worked.

Another thing you may want to try is to try installing Button Maker by using “run as admin” on the installer.

Best Regards, 
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.

Initial Email From: Bob
Initial Email Subject: Difficulty placing small image on surface of my Likno Web Button
Support Case Month: December 2012

Hello,
I'm a registered Likno Web Button Maker owner (version 2.0.162).
The screenshot illustrating my problem is attached, so you can see what is occurring.  Also attached is the little image I wanted to use for the button background.
I've worked for hours just trying to set a small image as the background of my Likno Web Button.  I used PNG files, because I saw no restriction specified against using PNGs.
I started with the basic square chamfer button template.  For the purpose of showing this problem, I made the button size much bigger than any image I would apply as the 'background' during this test.  The latest image I selected was only 184x82, and my button size is set really large at 544x314.  I used the larger button size just to make my screen shot clearer for you.  I selected 'Stretch', so you could see my image hiding behind my button.
When I produce my button, it's simply blank, white -- my image isn't there.
Believe me, I read, then re-read the Help file and followed the instructions about putting an image on a button.  Following the instructions didn't yield a 'picture button', which is what I wanted.
Can you help?
Bob

Reply From: Likno Customer Support

Dear Bob,

I assume that what you are seeing is the actual button…

The background image is something that will appear behind the actual button and not on it. If you want something to appear on the button but behind the text, then I guess that you want to change the “Texture” in the “Button Material” tab:

]

Note however that this will always be stretched, so you should make sure your image has the correct size (and maybe the correct transparent padding around it if you want a small image to be centered into a larger button).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Web Button Maker, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: button pack install on windows 7
Support Case Month: September 2012

Hello.  I'm trying to install a button pack on windows 7.  When i run the installpack.exe it says the program has been detected in in the following dir: "(`6w"  If i try to browse to the correct dir and click install it gives me the error invalid path.

do the button packs work on windows 7 and if they do how do i get them to install correctly?

Reply From: Likno Customer Support

Hello,

We just released a new version of Button Maker (build 162), which (amongst others) now fully supports the Button Packs in 64-bit systems.

Did you get the “invalid path” error in the installer or in the application? If you got this in the application then the new version will resolve it.

You may download it here:

http://www.likno.com/web-button-maker/download.html

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.

Initial Email From: Dan
Initial Email Subject: License
Support Case Month: December 2012

If I purchase the button maker, can  use this for unlimited clients sites?

Dan

Reply From: Likno Customer Support

Hello Dan,

First, thank you for your interest in our Likno products.

Yes, there is no restrictions on the buttons you can make or on the websites you can use them.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Web Button Maker, abstracted and stripped of all user’s private info.

Initial Email From: John
Initial Email Subject: Web Buttons
Support Case Month: September 2012

Hi,

I am, working on a sharepoint site.

seems that it wont allow any graphics, png, jpeg or otherwise.

however, the code works on the page without the graphic, I simple show a square area where the graphic should be.

I would prefer to have a simple scripted button in html, simple block, color, rollover color, I don't want it to be a graphic, it wont work...

just need a simple button, that I can navigate to another page, css simple button.

I paid for your software in hopes that it might work,  however It does not,I just need a simple css button... is this possible? can you show or send me a script? I am under a deadline and I have to have this solves asap.... now.. please help, thanks

Reply From: Likno Customer Support

Hello,

I am afraid that Button Maker does not produce plain CSS buttons. If you want we can probably send you some custom code for this, but I believe we should first see why the images don’t work!

Normally you should not have a problem with images, so maybe something went wrong. Can you please send me the URL of a page where the image buttons don’t work so that I can have a look?

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: John

Hi Kostas,

Thanks for getting back to me.

The problem is I am working with SharePoint Server/Designer building custom pages.

The customer/vendor I am working for has every security feature locked down in sharepoint server. So no custom code, no graphics on buttons, or activex.

The only thing I can do is create CSS Buttons with typical background colors, fonts, shapes.  Also,  it would be great if the code generated could be of inline style (Self Contained)  for each button… (I hope this makes sense?)

I really like the program,  very well done,  just in this case with everything locked down when I go to attempt to use these buttons and save with sharepoint designer.(Have to use this.. no other choice)  it strips out the button image, and function,   leaves me with an empty clear box with a working link.

Hope this is helpful,  if you could send some custom code, or update, ideas?,   I would be grateful.

Thanks

John

Reply From: Likno Customer Support

Dear John,

If you are forced to work in such a restricted environment, then indeed there is no way for us to work around it.

In this case you’ll need to create a CSS design yourself, with plain colors and maybe rounded borders.

An example of such buttons would be:

<style>
    .myButtons {
                border: #000066 2px solid;
                border-radius: 10px;
                background-color: #BBBBFF;
                color: #000066;
                padding: 2px 5px;
                text-decoration: none;
               }

    .myButtons:hover {
                     border-color: #0000DD;
                      background-color: #CCCCFF;
                     }
</style>

<a href="mypage.html" class="myButtons">Home</a>
<a href="mypage.html" class="myButtons">Products</a>
<a href="mypage.html" class="myButtons">Support</a>

Of course you will have to change the colors etc.

For more detailed help on how to use CSS styling, please have a look here:

http://www.w3schools.com/css3/css3_borders.asp

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: John

Hey Kostas,

I think this might work.

I am having a problem in trying to figure out how to write css code that would apply to strictly each button and or each page.( as I remember inline styles cant have any button hover functions).

The problem I am having in writing this CSS code is when placed in my page the buttons grow/shrink width wise depending on the length of the text so my buttons are never the same widths.  They absolutely have to all be the same widths and I can’t figure out how to make this happen.

Hopefully your solution will work for me.

Thanks very much

John

Reply From: Likno Customer Support

Dear John,

I believe you need to refresh your CSS with a bit of reading through the site I sent you.

In order to force a specific width, just add the following line in your “myButtons” CSS rule:

width: 100px;

Also, as you said, inline styles cannot account for hover functions. This is why you should use “CSS classes” instead as per my example. Note that you can have multiple classes for differently styled buttons, and you only need to add:

class="myclassname"

to each of your DIVs to turn them into a button.

Regards,
Kostas
Likno Customer Support
www.likno.com
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