Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Mark
Initial Email Subject: Firefox Issue 
Support Case Month: April 2014

Menus look fine in IE, Safari & Chrome, but in Firefox they are shifted up about half their height.  Can't find a solution.  Any ideas?
Thanks!

Reply From: Likno Customer Support

Hello Mark,

You have successfully compiled your menu project with AllWebMenus v.5.3.932 and you have uploaded that.

However, you forgot to upload the awmdata folder which contains the new library files.

menu library file

Please, upload the awmdata folder with the new files produced after you compiled the menu. This should solve the issue.

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mark

Aggelos,

Thank you for the quick reply.  Updated the library file, but still getting the same affect. 

Mark

Reply From: Likno Customer Support

Hello Mark,

The issue on Firefox is caused because you have used <span> elements as your menu positioning elements. Firefox renders those in a different way than the other browsers.

Right now you have:

menu positioning element

menu positioning element

Change the above positioning element from span to DIV:

menu positioning element DIV

menu positioning element DIV

This should solve the issue.

Please, let me know how that worked for you.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mark

Bravo Aggelos!!

FYI - I'm using Dreamweaver CS4 with the AWM plugin.  When I place a menu on a page using the AWM "Position Menu", menus are placed in a <span> tag.

Thank you again for finding the solution.

Mark

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject: Accordion pane height 
Support Case Month: February 2014

I have an accordion in the sidebar of this page.  Can you please tell me how I can get the panes to open completed for all the headers.  For 2 of the headers the pane does not open completely and inserts a scroll bar on the right.

Thank you

Reply From: Likno Customer Support

Hello David,

Hmmm…I think that you have zoomed out your page. Please, go to Chrome Menu -> Zoom and set it back to 100%

Google Chrome zoom-in

Then, it should be fine:

Google Chrome zoom

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: David

I uninstalled and reinstalled Chrome – that fixed it – must have been a bug.

Thanks for your help.

David

Reply From: Likno Customer Support

Hello David,

Thank you for your feedback and glad to see its working now Smile

Have a nice week!

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Michael 
Initial Email Subject: multiple menus on one page function great in all browsers except IE9
Support Case Month: January 2014

I've built multiple menus that all appear on the same page.

I followed all the steps suggested to link each menu to the page after compiling them. The menus show and function great in all browsers except Internet Explorer.  The only version of IE I've tested the page in so far is version 9. Chrome, Firefox, etc. however show everything great. I have the latest version of AWM.
I also purchased the sliding add-in too.
Any suggestions?

Thanks,
Michael

Reply From: Likno Customer Support

Hello Michael,

Please, open all your 3 menu projects in AllWebMenus.

Go to Project Properties -> Menu-Linking Code in Tags and select "Yes, within tags".

menu linking code in tags

Re-compile your menu projects and re-upload the produced files to your server.

This should solve the display issue in IE9.

Please, let me know how that worked for you.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Michael

Hi Aggelos,

Thanks for the update. I tried it and it worked perfectly.

Thanks again,
Michael

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Rudolf 
Initial Email Subject: Web Windows Modal Builder 
Support Case Month: January 2014

If I use Mozilla it's ok. - If I use Google Chrome it's ok - but if I use Internet Explorer 9 it's not OK, no modal Windows appear.

You can test  {URL REMOVED}

Reply From: Likno Customer Support

Hello,

I do see the modal working fine in my own IE9.

Did you fix the problem in the meantime?

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Rudolf

Thanks, for the fast message,

No, I’ve not fixed the problem.  My IE9 don’t open the Modal window. 

Kind Regards,
Rudolf

Reply From: Likno Customer Support

Hello Rudolf,

I did some further testing and it seems that the modal does not always appear when viewing the page in “quirks mode”.

IE will enter “quirks mode” (essentially IE5.5 compatibility mode) if your page does not have a valid DOCTYPE.

Please try changing this:

<html>

To this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

This will allow IE9 to work in its normal mode, and it will also allow it to support CSS3 features (such as drop-shadows and rounded corners that are not supported in “quirks mode”).

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Val
Initial Email Subject:   responsive menu
Support Case Month: December 2013

why does it pile up on each other?  (not viewable)Especially in Chrome, Sometimes Firefox will be ok and render properly but I have two computers that it will not.  But Chrome seems to always error.

Reply From: Likno Customer Support

Hello Val,

You need to correct your responsive.css file

CSS media query

That is not correct, so it causes problems to the menu as well.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Val

Thank you thank you thank you!!!
Val

 

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