Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Michael 
Initial Email Subject: multiple menus on one page function great in all browsers except IE9
Support Case Month: January 2014

I've built multiple menus that all appear on the same page.

I followed all the steps suggested to link each menu to the page after compiling them. The menus show and function great in all browsers except Internet Explorer.  The only version of IE I've tested the page in so far is version 9. Chrome, Firefox, etc. however show everything great. I have the latest version of AWM.
I also purchased the sliding add-in too.
Any suggestions?

Thanks,
Michael

Reply From: Likno Customer Support

Hello Michael,

Please, open all your 3 menu projects in AllWebMenus.

Go to Project Properties -> Menu-Linking Code in Tags and select "Yes, within tags".

menu linking code in tags

Re-compile your menu projects and re-upload the produced files to your server.

This should solve the display issue in IE9.

Please, let me know how that worked for you.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Michael

Hi Aggelos,

Thanks for the update. I tried it and it worked perfectly.

Thanks again,
Michael

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Rudolf 
Initial Email Subject: Web Windows Modal Builder 
Support Case Month: January 2014

If I use Mozilla it's ok. - If I use Google Chrome it's ok - but if I use Internet Explorer 9 it's not OK, no modal Windows appear.

You can test  {URL REMOVED}

Reply From: Likno Customer Support

Hello,

I do see the modal working fine in my own IE9.

Did you fix the problem in the meantime?

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Rudolf

Thanks, for the fast message,

No, I’ve not fixed the problem.  My IE9 don’t open the Modal window. 

Kind Regards,
Rudolf

Reply From: Likno Customer Support

Hello Rudolf,

I did some further testing and it seems that the modal does not always appear when viewing the page in “quirks mode”.

IE will enter “quirks mode” (essentially IE5.5 compatibility mode) if your page does not have a valid DOCTYPE.

Please try changing this:

<html>

To this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

This will allow IE9 to work in its normal mode, and it will also allow it to support CSS3 features (such as drop-shadows and rounded corners that are not supported in “quirks mode”).

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Val
Initial Email Subject:   responsive menu
Support Case Month: December 2013

why does it pile up on each other?  (not viewable)Especially in Chrome, Sometimes Firefox will be ok and render properly but I have two computers that it will not.  But Chrome seems to always error.

Reply From: Likno Customer Support

Hello Val,

You need to correct your responsive.css file

CSS media query

That is not correct, so it causes problems to the menu as well.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Val

Thank you thank you thank you!!!
Val

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject:  Web Accordion Display Issue
Support Case Month: September 2013

Greetings!  I have a problem with Web Accordion.  The issue is demonstrated on the following page:  {URL REMOVED}.  I am seeking your assistance to know if this is a bug vs. something that I’m doing by somehow badly coding.

Walking past a co-worker's desk (using XP and IE 8), it would appear that:

1. An HTML bullet within an accordion pane appears to have become its own pane, and has replaced the separator (below in #2)

2. The separator that was between the 3rd and 4th pane has disappeared.

Using saucelabs.com, I was able to look at this page with different browsers and was able to confirm the issue first-hand.  I was not able to view this issue at my desk using Windows 7 with both Chrome 29.0.1547.76 m and IE 10.0.9200.16686

This is how it is supposed to look:
jquery accordion preview

Instead, the Web Accordion looks like this:

faulty jquery accordion preview

Thank you for your help!
Todd

Reply From: Likno Customer Support

Hello Todd,

Well, this happens because you have some extra </li> that you don’t need and as Internet Explorer is more strict in rendering content you see that problem there.

In order to correct that, you need to remove the 2 </li> shown in the screenshot below. Then, recompile your project and re-upload the produced files.

remove wrong code

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Todd

Awesome!  Thank you so much.  Can’t believe that overlooked that.  Have a great weekend!
Todd

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject:  Modal window links
Support Case Month: September 2013

Hi 
The problem of links not highlighting, only occurs when the modal window
covers the trigger button, so is dependent on screen resolution as well. 
Regards
Graham

Reply From: Likno Customer Support

Hello Graham,

You may want to add Hover CSS for your img with id="Image1"

CSS properties

You could add in your CSS file

#Image1:hover { Cursor:pointer; }

This way, no matter what, when you mouse over this image you will have the pointer cursor.

In Chrome though it works for me.

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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