Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Sheldon
Initial Email Subject: close modal window and open new window location
Support Case Month: February 2014

Is it possible to open a modal window with two links that when clicked would close the modal window and change the window location in the browser. For instance:

Use our phone site button: when clicked closes the modal window and changes the browser window to indexphone.htm

Use our main site button: when clicked closes the modal window and changes the browser window to index.htm

Thank you,
Sheldon

Reply From: Likno Customer Support

Hello Sheldon,

I think you can just have the link (without the closing) so when you click that it will open the page you want and the modal window will be closed.

modal window code example

Please, let me know how that worked for you.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Sheldon

Hi Aggelos,

Works perfect although I have no idea why since there is no code that says to close the modal widow or to open these links in the parent window. I assume that these functions are built into your (awesome) script. My sample is at {URL REMOVED}. I will be implementing it in a month or so.

As always thank you for the great tech support,

Sheldon

Reply From: Likno Customer Support

Hello Sheldon,

Glad to see it works as you wanted Smile

You just use the link so when you click it the page you want will be opened thus the modal window will be closed, that's why you don't need anything extra to close the modal window.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Sheldon 
Initial Email Subject: Modal windows questions
Support Case Month: January 2014

I have a test page at {URL REMOVED}. It opens a modal window that's source is an external page at {URL REMOVED}. Attached is the modal window construction file.

Two problems:

1. Scroll bars appear and then disappear when the modal window first opens.

2. The image "no thanks" should close the window but does not work. I used the onclick="parent.likno_modal_project.close();".

Thanks for your help,

Sheldon

Reply From: Likno Customer Support

Hello Sheldon,

1. Could you try to set overflow:hidden;  to this style declaration in your external page?

overflow hidden to remove scrollbars

2.  In case you call an external page in your modal window you should use onclick="parent.{project name}.close()" thus onclick="parent.facebooklikes.close()" or

close modal window code

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Sheldon

Hi Aggelos,

Perfect!!!

Thanks for the excellent support,

Sheldon

 

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Hello, we have released a new version of Likno Web jQuery Modal Windows Builder v2.2 Build #274

Check out What's New

- Enhanced the "close behavior" of the modal window when browser security restrictions are applied.

All features here: http://www.likno.com/jquery-modal-windows/index.php

You can download the latest version at:

http://www.likno.com/jquery-modal-windows/download.php

 

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Knowledge Base support case for Likno Web Modal Windows, abstracted and stripped of all user’s private info.


Initial Email From:
Beverly 
Initial Email Subject: Help with scroller software using likno modal windows settings - project files
Support Case Month: September 2013

Any ideas on getting the ESC key and overlay click to close the modal window when opened with a scroller? I didn't find any of the examples to had a modal window attached to them to test on the likno website or in the examples included with the scroller software.
Modal window opens fine, is customized just as expected from modal windows project, and will close using the Close X icon/text in the upper right hand corner, just can't close the modal window via clicking on the overlay or the esc button.

Reply From: Likno Customer Support

Hello Beverly,

The modal window closes when i click ESC, when I click on overlay area and also when I click the close button. Tested in all browsers. I guess you get confused on overlay as your modal window is big enough and the overlay is just a small, so you might have confused it with the space right after the form, but this is part of your modal content, not the overlay area, that's why clicking there do nothing. (see the attached screenshot to see the overlay area according to your modal window).

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Beverly

Got it & it makes sense - is there any way to decrease the overlay colored area inside the content window that doesn't close with click/esc &/or increase the modal overlay colored area that does close with click/overlay? I think if I was confused other users might be too. Still not sure why esc quits working to close window after clicking in the modal colored area inside the content window, seems like esc should always work.

Reply From: Likno Customer Support

Hello Beverly,

I would recommend you to use width/height values that fit your design (maybe something around 350px width).

You have set specific values for each of your modal windows and you have set the width/height to 100%, so it tries to fit in the whole window.
In order to correct that, go to each modal window and set those values to specific pixels. (see the attached screenshot).

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Beverly

This makes perfect sense, thanks again for all your great technical support (it is one reason I purchase your software, unlike other companies, you actually respond).

 

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Knowledge Base support case for Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Web Modal Windows Builder - Auto close the modal window 
Support Case Month: March 2013

Would it be possible to setup in the application to either auto close the modal window after the specified # of seconds otherwise the user can click the Close icon before # of seconds elapsed?

I mean that it needs to work with "Make certain links/forms in page open in this window". Basically the link runs a php script with a dynamic id value (favorites.php?action=add&id=#) and returns a result message (error/success/login) in the modal window as an alert. I want this modal window to dismiss automatically after 5 seconds or the user can click on the close icon.
Thanks

Reply From: Likno Customer Support

Hmmm… this is not officially supported, however you can do this with custom code.

Specifically you can add some JavaScript code to call the “close” command after 5 seconds. If the Modal is already closed, nothing will happen.

On your link try adding something like:

<a … onclick="setTimeout(function () {likno_modal_project.close();},5000);">

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Perfect! Thank you

 

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