Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe
Initial Email Subject: Scroller issues 
Support Case Month: January 2014

Hi,
I just purchased Scroller and have figured out how to make my project. But when I try to Publish, it gives me the wrong paths, so I have to manually fix things in Dreamweaver.
I'm sure I'm doing something wrong, but can't figure out what.
The attached screenshots should illustrate my problem. I made a folder called "scroller" into which everything associated with the project goes, but the source for the javascript file doesn't reflect that. And I've specified the correct path in the Project Properties.
Also, where should I go for the likno_scroller_project_content? The program supplies the sample page content paths, but not the actual content paths.
I've noticed a few bugs, as well.
The help file mentions clicking on the "Compile" button, which doesn't exist. I assume it should read "Publish".
When I click "Import Images" to add more photos to my project, all of the links (URLs) I've set up for the existing photos are deleted. Very frustrating.
I found a typo on the "Sample Code" tab: It's at the bottom of the page--the tick box "sroller separators".
Thanks for your help.

Joe

Reply From: Likno Customer Support

Hello Joe,

First, thank you for your purchase and your feedback.

When you publish your Image based Scroller a folder "lwsc_sample_images" will be created in the Publish folder you have specified and it contains the images for your scroller items.

scroller code

So, uploading the compiled files to your server should work as expected.

file structure

For example you have the www.yourdomain.com, in order to see the index_lwsc_sample.html you need to upload the index_lwsc_sample, likno-scripts (folder) and lwsc_sample_images (folder) to your root folder so after that, opening the www.yourdomain.com/index_lwsc_sample.html should show the scroller as expected.

As for the links that are removed after your click on "Import images" to add more images, I will forward it to the development team.

Please, let me know if you need further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Just so I understand correctly (I'm slow): The folders (likno-scripts and lwsc_sample_images) need to be uploaded to our server in order to view the page locally?
Thanks for your help.

Reply From: Likno Customer Support

Hello Joe,

I thought you wanted to see that slider live on your server.

When, you Publish a scroller project, you see on the settings the Publish Sample Page and it is checked "Open after publishing".

publish sample jquery slider page

So, when you have published the scroller project, this page automatically opens in your default browser and you should see the scroller live.

Didn't this happen to you?

Could you export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

image

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Hi --
I was trying to put the code in my page and viewing it locally. I don't want to go live with the scroller until I know it's working--and until the site is done. I have everything in a temporary folder called www.mysite.com/2012 while I design the site. Once I'm ready to go live, it will all be moved to www.mysite.com, which necessitates having relatives links for everything.
I've attached the file for you to look at, if you need to. I've also attached the page into which I have inserted the code. I wonder if that is perhaps where I went wrong.
Thank you.
Joe

Reply From: Likno Customer Support

Hello Joe,

With the code you have in the page you sent me when you have the page live, you should have in your public_html folder (root folder on your server) the scroller folder which contains the likno-scripts folder (that contains the JavaScript files needed for your scroller). So, the path would be {root folder}/scroller/likno-scripts

Then, you should have your images in the path {root folder}/scroller/photos/{all your scroller photos here}

jquery slider code

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Ok, I think I'm good now.
It's working.
Thanks for all your help.

Reply From: Likno Customer Support

Hello Joe,

Glad to see you are good now Smile

Do not hesitate to contact us in case you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Thomas
Initial Email Subject: Office365
Support Case Month: May 2014

Can your products be used with Office365?

Reply From: Likno Customer Support

Hello Thomas,

First, thank you for your interest in our Likno Products.

You can use our builders with Office 365 (the Website option of your Office 365 I assume) as long as you are able:

1. To add  linking code after the <body> tag of your page

2. Add your positioning element or your population on the page (depending on your choices)

3. Upload the compiled files to your server

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Frank
Initial Email Subject: Mega Menu
Support Case Month: May 2014

Hi,

Can you tell me if Likno has a tool to help create Mega Menu without having to write html codes ?

Thanks,

Frank

Reply From: Likno Customer Support

Hello Frank,

First, thank you for your purchase.

Hmm…in order to create a mega menu you need to write some HTML code. However, we have 2 mega menu examples in which you can see the code and edit it to your own needs.

The mega menu examples are:

http://www.likno.com/jquery-builders/examples.php?p=awm&e=mega_dropdown_menu1

http://www.likno.com/jquery-builders/examples.php?p=awm&e=mega_dropdown_menu2

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John 
Initial Email Subject: Modal Windows
Support Case Month: April 2014

Hello,

What I do not want is a slideshow or grouped images.

What I would like is from a range of thumbnail images set out in a table (I know, use of tables is not the done thing but they work and they are simple), with a paragraph of explanatory text. The visitor can click on any of the images, individually for a larger view.

I have managed to do this with one image, using single image but of course it will not work for other images.

As I will be adding images to the page on a regular basis. It will be lot of work to having to produce new code each time I add a number of images.

Is there a way to clear and re-use an id after the current modal window is closed? Does that make sense?

Below is my starting point. I would like to make the rest of the images act, individually, in the same way that the first one does. How do I do that?

I hope that this makes sense and look forward to your comments.

Thanks and best regards,

John

Reply From: Likno Customer Support

Hello John,

The better way to achieve what you want, is to use the Modal Window API.

This means you will create a modal window project so that you define the styling you want for your modal window.

Then, you can dynamically load the  content in the modal window. This means you only have one modal window project thus the least code needed.

You may find more information for modal window API here: http://www.likno.com/downldd/Modal_Windows_API.pdf

So, for example if you have a modal window called Modal_Window_1 and you want when clicking on the thumbnail image to load the original one in the modal window, the code would look like:

onclick="Modal_Window_1({bodySource:'<img src=\'myImage.jpg\'/>'});"

The above would open the modal window with your image as the content.

Or in case you want to load the image along with some information text:

onclick="Modal_Window_1({bodySource:'<div>This is my information text</div><br /><img src=\'myImage.jpg\'/>'});"

In your modal window project you should choose  "Show content as specified inside this project" -> Single Sheet -> Embedded.

jquery modal window properties

Please, let me know if I can be of further help.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ben 
Initial Email Subject: error code in wordpress 
Support Case Month: December 2013

"Likno Web Scroller Builder Error: Positioning element "#liknoscroller_positionID" is not found in page."

What does this mean and how do i fix it?

I have uninstalled the plugin twice and published the scroller twice, once a new one and then deleted the file and republished

Reply From: Likno Customer Support

Hello Ben,

This error means that you have selected to populate the scroller through DIVs in your page

Scroller populated by DIV elements

But you haven't added the code that populates the scroller items in your page.

If you want to go with this option you need to add the code in your page.

You can see the Sample Code in Likno Web Scroller Builder. Copy the code that populates the scroller items.

jQuery slider sample code

In WordPress, when you add a new post (or in an existing one) after you have selected the scroller, you can paste that code.

jQuery WordPress slider code

Another way you can have your scroller is with the selection "With items inside the compiled project (js)", which means that everything will be included in your compiled file, so you don't need to add extra code to populate your items in your page. It depends on what you want to achieve with your scroller.

jQuery slider population methods

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ben

Fantastic - you did it thank you so much
Ben

 

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