Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jan
Initial Email Subject: Tab Builder contra Serif WebPlus X7
Support Case Month: March 2014

Hello,

I bought your Tab Builder yesterday and I like it very much, but there are a couple of things that I am not sure about.

I use "Serif WebPlus X7" as software for my website and saves it`files as project-files with ending  "wpp".

I can export it to my hard disc e.g as html and open them with Dreamweaver.

I can also import html-fragments into WebPlus. Please see attached files to see what it looks like.

I`m not sure what and where to paste the Tab builder "script, html and so on”.

I would say that WebPlus is a little bit like Adobe Muse. I used Muse before and am "rebuilding" my site in WebPlus. If you check {URL REMOVED} you will see my site with panels, tabs and accordions (built with Muse) I am going to use your Tab builder instead (Nothing similar in WebPlus) I Would be very, very grateful if you could help me so I can embed what I need of Tabs at my pages in WebPlus!

I will also get your Scroller Builder today - It seems to be a good complement to the Tab Builder.

I assume I will have no problem with implementing Scroller once I understand how to do it with Tab.

You think you can help me before this weekend starts. I would like to work with my site during the weekend.

Best Regards from a rather rainy and "grey" Sweden

Jan

Reply From: Likno Customer Support

Hello Jan,

First, thank you for your kind words and your purchase Smile

The easiest way is when you are done editing your tabs click on Sample Code, there you will find highlighted the code you need to add to your pages.

The number 1 is the linking code for the tabs and you need to insert it right under the <body> tag of your pages.

The number 2 is the positioning code for the tabs and you need to insert it exactly in the place where you want your tabs to appear in your page.

jquery tabs sample code

As I saw in your screenshots it should be easy for you to do it.

I need to leave the office for now, but I 'll check the email from home during weekend in case you need more help.

Thank you and have a nice weekend Smile

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Richard
Initial Email Subject: Joomla menu code automatically on all pages 
Support Case Month: April 2014

It seems when using the Joomla plugin the AllWebMenus code is placed on all pages whether used on one or all pages. Is this true? Adding unused code is a loading waste. Is there a way around this?

Reply From: Likno Customer Support

Hello Richard,

I am afraid that is the way it works, as it finds the <body> (usually the index.php in templates) and adds the Menu Linking Code.

You may want to manually add your menu to your pages, you can compile your menu, then upload the files to your server and link the menu only to the page’s you need the menu to be displayed in.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Richard

Problem is where is the code for the pages? I’m leaving a note on the Joomlart forum but if you know how to access the individual pages to place the menu code and where the compiled code goes I would be appreciative.

Richard

Reply From: Likno Customer Support

Hello Richard,

The Linking Code for AllWebMenus needs to be added right after the <body> tag.

I didn't think it is a Joomla website, so the most probable is that the <body> code is in a template file (maybe index.php or header.php) and it is going to be shared by all the pages.

This is the reason you see the code in all the pages. So, I am afraid that there is no reason to manually add you menu.

However, if you still want to manually add it then you will find the Linking Code that you should use when you hit Link and then go to Tab "OR  …give me the code to add it myself".

manually link menu

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Richard

Again, I’m not sure where the code is for the individual Joomla pages.

Reply From: Likno Customer Support

Hello Richard,

You can access all your template's pages by going to Extensions -> Template Manager

Joomla Template Manager

and then click on your used Template's name.

joomla template

You may want to find more information here: http://docs.joomla.org/J3.2:Modifying_a_Joomla!_Template

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Randy
Initial Email Subject: Web Accordion Builder Control Panel Broke? 
Support Case Month: April 2014

Hello Tech,

Is the Control Panel broke for Web Accordion Builder?

I'm using latest build #238 and when I try to have all panels closed initially it does not work.

In Style Editor, when applying the value "None" in the "Initial Open Panes" section the Preview page still displays panel #2 open for default project examples --- refreshing Preview page does not change.

Also, problem with selecting which pane to open on load --- Likno examples seem to default to panel 2 despite changing Initial Open Panes to One/3.

Please advise if panel is broke or I am not doing something properly.

Thank you.

Randy

Reply From: Likno Customer Support

Hello Randy,

Those settings are not respected in Preview of the application. That is the reason that you don't see any changes in your Preview.
However, they are going to work as set in your actual page.

Please, let me know if I can be of further help.

Kind Regards,

Aris 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Randy

Thanks Aggelos

I'll try code on live site. Randy

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Nicole
Initial Email Subject: Modal Windows Problem with IE11 
Support Case Month: March 2014

Hi – when I test my modal windows in IE11 the window is not large enough to accommodate the text and the footer gets cut off.  I tried playing around with  the size in the style editor, but it doesn’t seem to be doing anything.  It shows fine in Firefox.  Please advise.  Thanks.

jQuery modal window

Reply From: Likno Customer Support

Hello Nicole,

This happens because you have this line of code (shown in the screenshot below). Removing that line of code should fix your issue.

image

Please, let me know how that worked for you.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Nicole

That worked!  Thanks so much!

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Art
Initial Email Subject: Can't enter target URL 
Support Case Month: April 2014

Upgraded Accordion Builder on new machine, got activation code (which wouldn't paste in by the way, I had to enter it manually). Why can't I specify the target URL in Project Properties so it shows up online? It shows fine on localhost, however localhost/IPs... indicates trial mode, which it shouldn't, I paid for it.

Thanks,
Art

Reply From: Likno Customer Support

Hello Art,

According to the paste issue, is there any chance that you have Webroot Secure and it blocks the paste in our software?

You may want to read that blog post: http://www.likno.com/blog/unable-to-paste-in-likno-builders/4541/

Did you get a new Activation Code when you allocated the yourdomain.com domain?

If not, then you should get a new Activation Code so that it applies the changes and you will be able to see this domain in the Project Properties when you try to Compile your project.

You should choose that domain and compile your project.

accordion project properties

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Art

It worked. Sure enough, Webroot Secure was denying liknowebaccordianactivationtool.exe. Good call. I allowed Protection for the file on Webroot Secure, got a new activation code and it all worked like it’s supposed to.

Thanks a million,
Art

 

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