Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Richard
Initial Email Subject: Joomla menu code automatically on all pages 
Support Case Month: April 2014

It seems when using the Joomla plugin the AllWebMenus code is placed on all pages whether used on one or all pages. Is this true? Adding unused code is a loading waste. Is there a way around this?

Reply From: Likno Customer Support

Hello Richard,

I am afraid that is the way it works, as it finds the <body> (usually the index.php in templates) and adds the Menu Linking Code.

You may want to manually add your menu to your pages, you can compile your menu, then upload the files to your server and link the menu only to the page’s you need the menu to be displayed in.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Richard

Problem is where is the code for the pages? I’m leaving a note on the Joomlart forum but if you know how to access the individual pages to place the menu code and where the compiled code goes I would be appreciative.

Richard

Reply From: Likno Customer Support

Hello Richard,

The Linking Code for AllWebMenus needs to be added right after the <body> tag.

I didn't think it is a Joomla website, so the most probable is that the <body> code is in a template file (maybe index.php or header.php) and it is going to be shared by all the pages.

This is the reason you see the code in all the pages. So, I am afraid that there is no reason to manually add you menu.

However, if you still want to manually add it then you will find the Linking Code that you should use when you hit Link and then go to Tab "OR  …give me the code to add it myself".

manually link menu

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Richard

Again, I’m not sure where the code is for the individual Joomla pages.

Reply From: Likno Customer Support

Hello Richard,

You can access all your template's pages by going to Extensions -> Template Manager

Joomla Template Manager

and then click on your used Template's name.

joomla template

You may want to find more information here: http://docs.joomla.org/J3.2:Modifying_a_Joomla!_Template

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Randy
Initial Email Subject: Web Accordion Builder Control Panel Broke? 
Support Case Month: April 2014

Hello Tech,

Is the Control Panel broke for Web Accordion Builder?

I'm using latest build #238 and when I try to have all panels closed initially it does not work.

In Style Editor, when applying the value "None" in the "Initial Open Panes" section the Preview page still displays panel #2 open for default project examples --- refreshing Preview page does not change.

Also, problem with selecting which pane to open on load --- Likno examples seem to default to panel 2 despite changing Initial Open Panes to One/3.

Please advise if panel is broke or I am not doing something properly.

Thank you.

Randy

Reply From: Likno Customer Support

Hello Randy,

Those settings are not respected in Preview of the application. That is the reason that you don't see any changes in your Preview.
However, they are going to work as set in your actual page.

Please, let me know if I can be of further help.

Kind Regards,

Aris 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Randy

Thanks Aggelos

I'll try code on live site. Randy

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Nicole
Initial Email Subject: Modal Windows Problem with IE11 
Support Case Month: March 2014

Hi – when I test my modal windows in IE11 the window is not large enough to accommodate the text and the footer gets cut off.  I tried playing around with  the size in the style editor, but it doesn’t seem to be doing anything.  It shows fine in Firefox.  Please advise.  Thanks.

jQuery modal window

Reply From: Likno Customer Support

Hello Nicole,

This happens because you have this line of code (shown in the screenshot below). Removing that line of code should fix your issue.

image

Please, let me know how that worked for you.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Nicole

That worked!  Thanks so much!

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Art
Initial Email Subject: Can't enter target URL 
Support Case Month: April 2014

Upgraded Accordion Builder on new machine, got activation code (which wouldn't paste in by the way, I had to enter it manually). Why can't I specify the target URL in Project Properties so it shows up online? It shows fine on localhost, however localhost/IPs... indicates trial mode, which it shouldn't, I paid for it.

Thanks,
Art

Reply From: Likno Customer Support

Hello Art,

According to the paste issue, is there any chance that you have Webroot Secure and it blocks the paste in our software?

You may want to read that blog post: http://www.likno.com/blog/unable-to-paste-in-likno-builders/4541/

Did you get a new Activation Code when you allocated the yourdomain.com domain?

If not, then you should get a new Activation Code so that it applies the changes and you will be able to see this domain in the Project Properties when you try to Compile your project.

You should choose that domain and compile your project.

accordion project properties

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Art

It worked. Sure enough, Webroot Secure was denying liknowebaccordianactivationtool.exe. Good call. I allowed Protection for the file on Webroot Secure, got a new activation code and it all worked like it’s supposed to.

Thanks a million,
Art

 

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Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe
Initial Email Subject: Scroller issues 
Support Case Month: January 2014

Hi,
I just purchased Scroller and have figured out how to make my project. But when I try to Publish, it gives me the wrong paths, so I have to manually fix things in Dreamweaver.
I'm sure I'm doing something wrong, but can't figure out what.
The attached screenshots should illustrate my problem. I made a folder called "scroller" into which everything associated with the project goes, but the source for the javascript file doesn't reflect that. And I've specified the correct path in the Project Properties.
Also, where should I go for the likno_scroller_project_content? The program supplies the sample page content paths, but not the actual content paths.
I've noticed a few bugs, as well.
The help file mentions clicking on the "Compile" button, which doesn't exist. I assume it should read "Publish".
When I click "Import Images" to add more photos to my project, all of the links (URLs) I've set up for the existing photos are deleted. Very frustrating.
I found a typo on the "Sample Code" tab: It's at the bottom of the page--the tick box "sroller separators".
Thanks for your help.

Joe

Reply From: Likno Customer Support

Hello Joe,

First, thank you for your purchase and your feedback.

When you publish your Image based Scroller a folder "lwsc_sample_images" will be created in the Publish folder you have specified and it contains the images for your scroller items.

scroller code

So, uploading the compiled files to your server should work as expected.

file structure

For example you have the www.yourdomain.com, in order to see the index_lwsc_sample.html you need to upload the index_lwsc_sample, likno-scripts (folder) and lwsc_sample_images (folder) to your root folder so after that, opening the www.yourdomain.com/index_lwsc_sample.html should show the scroller as expected.

As for the links that are removed after your click on "Import images" to add more images, I will forward it to the development team.

Please, let me know if you need further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Just so I understand correctly (I'm slow): The folders (likno-scripts and lwsc_sample_images) need to be uploaded to our server in order to view the page locally?
Thanks for your help.

Reply From: Likno Customer Support

Hello Joe,

I thought you wanted to see that slider live on your server.

When, you Publish a scroller project, you see on the settings the Publish Sample Page and it is checked "Open after publishing".

publish sample jquery slider page

So, when you have published the scroller project, this page automatically opens in your default browser and you should see the scroller live.

Didn't this happen to you?

Could you export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

image

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Hi --
I was trying to put the code in my page and viewing it locally. I don't want to go live with the scroller until I know it's working--and until the site is done. I have everything in a temporary folder called www.mysite.com/2012 while I design the site. Once I'm ready to go live, it will all be moved to www.mysite.com, which necessitates having relatives links for everything.
I've attached the file for you to look at, if you need to. I've also attached the page into which I have inserted the code. I wonder if that is perhaps where I went wrong.
Thank you.
Joe

Reply From: Likno Customer Support

Hello Joe,

With the code you have in the page you sent me when you have the page live, you should have in your public_html folder (root folder on your server) the scroller folder which contains the likno-scripts folder (that contains the JavaScript files needed for your scroller). So, the path would be {root folder}/scroller/likno-scripts

Then, you should have your images in the path {root folder}/scroller/photos/{all your scroller photos here}

jquery slider code

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Ok, I think I'm good now.
It's working.
Thanks for all your help.

Reply From: Likno Customer Support

Hello Joe,

Glad to see you are good now Smile

Do not hesitate to contact us in case you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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