Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Simon
Initial Email Subject: Dreamweaver CC
Support Case Month: May 2014Watch Full Movie Online Streaming Online and Download

Hi,

is the latest versions of all likno products compatible with the latest version of jQuery libraries and Dreamweaver CC update packages?

Reply From: Likno Customer Support

Hello Simon,

The latest versions of our products use the jQuery version 1.9.1, however they should not have any issues with the latest version of jQuery. (2.1.1)

Also, our product Extensions support the Adobe DreamWeaver CC.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Excellent.

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Ann
Initial Email Subject: All Web Menus for Mac?
Support Case Month: September 2012

I'm taking over an existing website for a company and it already has AllWebMenus set up. I work on a Mac with Dreamweaver and am wondering if I'll be able to make changes/additions to their menu? Is the program compatible with Mac OSX?

Thank you,

Ann

Reply From: Likno Customer Support

Dear Ann,

I am afraid that we do not have a Mac version of AllWebMenus.

However, we do have many MAC customers that use third-party software for emulation, without any problems reported so far.

Here are some options on how to run Windows applications on an Intel-powered Mac:

http://www.macwindows.com/winintelmac.html#2a

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Gary
Initial Email Subject: AllWebMenus Pro
Support Case Month: August 2012

I'm considering the purchase of Allwebmenus Pro. I downloaded the trial program but it doesn't allow me to compile the menu so that  I can test cross browser functionality.

In order to test it for functionality, I used a friend's computer and his Allwebmenus to create a test web site. 
http://www.amtelecom.net/~gary.nancy/

I really like the program but the menu doesn't seem to work in the Safari browser.

What can you tell me about this issue?

Thanks in advance,
Gary

Reply From: Likno Customer Support

Hello Gary,

First, thank you for your interest in our Likno products.

AllWebMenus version

It appears that the menu on your website was compiled with an *old* version of AllWebMenus (see “release history” here: http://www.likno.com/whatsnew.html ).

Safari was not fully compatible back then. The latest version IS fully compatible, so no problems if you purchase now.

Now, you may tell your friend to do the following for his own license:

You need to update/upgrade your AllWebMenus and re-compile/re-upload your menu files, as the *old* compiled menu cannot support the latest browsers and standards. Some browser versions did not even exist by that time (e.g. IE9 was officially released in March 2011).

How?

- Login to your Likno User Area at http://www.likno.com/userarea

- Click the "View/Manage Licenses and Plans":

menu manage license

- See there if your Update Plan has expired or not.

            If "expired" then click the "Renew" link and renew your Update Plan.

- Download the current Version (Build) ( http://www.likno.com/download.html ) and install it.

- In your Likno User Area, click the "Get Activation Code" link and get a new Activation Code for this updated installation:

get activation code

- Open your old project file (.awm) in AllWebMenus, re-compile it and then upload the new menu files (along with the "awmdata" folder) to your website.

Note that you may need to delete your browser’s Temporary Internet Files (or cache files) before refreshing the page in order to see the menu.

Thanks!

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Joomla 2.5 component and AllWebMenus are not compatible
Support Case Month: February 2012

The component will install but will not generate a structure that you can download to your AllWebMenus it simply takes you back to the main joomla administration window.  Which makes this menu system non-functional for Joomla 2.5.x websites.  And like hood of it being compatible with Joomla 3.0 is even less likely.

All WebMenus saves me time in having to write the code my self.  However I am not oppose to doing so,  However how you address this will determine how I go forward with purchasing your menu system.
If no fixes are made and you simply disregard my note of a Major bug.. Then so be it.  I am finding that I really Like Joomla.  So if I continue to use this platform for some of my web projects I may consider not paying for additional years when the product doesn't support itself after I purchase the extension on the product itself.  I simply have to wait for someone else to complain about Joomla / AllWebMenus not being compatible with each other.

Your program works great with Static HTML sites or with WordPress.
Just not the current version of Joomla.

Reply From: Likno Customer Support

Dear John,

We have just released a new component that will also work in Joomla 2.5 (build 1.1.15, zip for 1.6+). Would you please download and test this?

Let me know if you find any problems that we missed:

http://www.likno.com/addins/joomla-menu.html

Again thank you for your feedback and understanding regarding the delay in resolving this issue.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John

The menu works great however this is one major problem that I have found.
Using the standard Joomla menu system.  Certain menu items are not visible to the public access and are only visible if you are logged in.
Using Joomla 2.5 you can now create your own groups and extend the functionality of hiding specific menu items.
Using AllWebMenus and creating a dynamic web menu which is suppose to be the same as the Joomla menu.  However, it shows all the menu items to the public even if you are not logged in.
If you go to {URL REMOVED} you will see that there is a "Members only" menu and an "Admin Articles"  this should to not be visible to the public.  Additionally if I am logged in as a member the Admin Articles should not be visible by the members as they don't have rights to that aspect of my Joomla System.
However with the allwebmenus menu system they can know the menu item and the sub items listed.  Making my full menu structure visible.

You have selected to create a menu structure of "Dynamic Type".

This means that the menu items in AllWebMenus will only be used for preview/styling purposes.

In your actual pages these items will be ignored and the menu will be populated "dynamically" based on the plugin settings.

The styles in AllWebMenus Style Editor will be used to form the actual menu items.

What this means to me is that AllWebMenus should follow the same structure as does the Default Joomla Menu System.

Reply From: Likno Customer Support

Dear John,

We just uploaded the new build (886.2) which also supports access levels in the menu.

Please test it and let us know if it needs anything else:

http://www.likno.com/download.html

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John

Same Problem
Menus:

  • Members only (Members Only Group)
  • Admin Articles (Super User Group)

Both groups are currently visible by the public.  Also I have tested this on FireFox and Chrome, I have also dumped the cache

Reply From: Likno Customer Support

Dear John,

Have you set the specific menu items in the Joomla admin to require higher access? Can you please show me what you did with a screenshot? Where did you specify in Joomla that these menu items should not show without access rights?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John

Here is the AllWebMenus with no one logged in: 
As you can see Members only and Admin articles is visible where if you compare with the Joomla Standard Menu you will see these menu items are missing.  All I have to do is disable the AllWebMenu and disable the plugin, re-activate the standard menu system to see the Joomla menu system.

Image 1:   ALLWebMenus no one logged in

Joomla menu

Image 2:  Joomla Standard Menu

joomla 2.5  menu

See Also:
Access Control Lists --- Joomla
http://docs.joomla.org/Access_Control_List/1.6-2.5/Tutorial

Reply From: Likno Customer Support

Dear John,

According to your screenshots, everything looks fine and I was not able to find the problem.

Do you have direct access to the Joomla database? If so, is it possible to check the “menu” table and send me a copy of the menu items you see there? I am especially interested in their “access” column value, but it would probably help to have all of the columns.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Helmut
Initial Email Subject: AllWebMenus & Dreamweaver Extension
Support Case Month: October 2012

Planning to buy ‘AllWebMenus’ there is still one question: Does the latest version of the Dreamweaver-extension work with Dreamweaver CS6?

Helmut

Reply From: Likno Customer Support

Hello Helmut,

First, thank you for your interest in our Likno products.

Yes, the latest version does support CS6. Let us know if you have any issues (you should not) or questions. Thank you.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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