Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: updating menu to Windows 7
Support Case Month: April 2013

I have a new computer using Windows 7 (64-bit) and have discovered that the menus I have designed using AllWebMenus PRO v. 3.1 are not functioning any more.I am not an experienced webmaster at all and would like to "reactivate" my menus in the simplest possible way so that they can work properly on the latest Windows versions.I am willing to upgrade my AllWebMenus PRO version but the key issue for me is the simplicity in getting the menus recompiled so they can work with new Windows.
Thanks and best regards

Reply From: Likno Customer Support

Hello,

If you have the old menu projects, it should be a fairly easy procedure.

You need to login to your Likno User Area account, upgrade to the latest AllWebMenus version, compile your menus with this and upload the new files.

Please let me know if you find any difficulties.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Menu disappeared
Support Case Month: February 2013

Help,

It has worked for years and the menu disappeared from the home page.

Advice please.

Reply From: Likno Customer Support

Hello,

It seems that you moved your menu files (or HTML files) around and this confused the Linking Code (see the “src” parameter).

<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR horzmenu ******** -->
<script type="text/javascript">
var MenuLinkedBy="AllWebMenus [4]",awmMenuName="horzmenu",awmBN="904";
</script>
<script charset="UTF-8" src="{MENU.JS PATH}" type="text/javascript">
</script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR horzmenu ******** -->

Please make sure that your menu files are properly located locally and that your Root Folder setting is correct:

menu site root folder settings

If asked to “update the links”, do *not* do this as it will probably mess things up.

Then re-Compile and re-Link your menu to your pages and upload them again.

The Linking Code should now look more like this:

<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR horzmenu ******** -->
<script type="text/javascript">
var MenuLinkedBy="AllWebMenus [4]",awmMenuName="horzmenu",awmBN="904";
</script>
<script charset="UTF-8" src="/horzmenu.js" type="text/javascript">
</script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR horzmenu ******** -->

Note that once you fix this, then every time you change something in the menu you only need to Compile and upload the menu files (“horzmenu.js” and “awmdata” folder). You do *not* need to Link and upload your pages.

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Steven
Initial Email Subject: File Name
Support Case Month: March 2013

How do I name my menu as a js file? I wish to add it into an existing Frontpage document, your help facility isn't very clear.

Kind regards,
Steven

Reply From: Likno Customer Support

Hello,

You need to compile your menu (within AllWebMenus) and you will get the .js compiled menu files.

Best Regards,
Aris Filkostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Link menu to asp.net pages
Support Case Month: March 2013

I use Visual Studio to create Web Applications (.aspx) with a site.master page.  How do I add my new menu to the site.master?

Great program...I have had it for a while, just never have had an occasion to use it.

Thanks

Reply From: Likno Customer Support

After you compile your menu, click on the “Link menu to web pages” button:

link menu to web pages

There you have two options:

1) find the file and link to it automatically, or

2) copy-paste the Linking Code manually into your file

link menu automatically to web pages

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Mary
Initial Email Subject: Web Scroller does not show up on online webpage 
Support Case Month: March 2013

Hello,

I am able to see the web scroller offline, as I build it, it works fine. I have purchased a license, activated it, and then recompiled it, and have uploaded all appropriate files to my host. I can see the web scroller tags in the source code on the page. It does not load. Can you help?

Thank you,
Mary

Reply From: Likno Customer Support

Dear Mary,

This happens because you have compiled your scroller project for “localhost”:

scroller compiled for localhost

If you purchased a 3-domain license, then you need to specify for which domain you are compiling each time.

Please go to the Compile Properties of your project and select the appropriate domain from the combo box:

scroller domain

If this combo box only shows “localhost” then you need to take a new Activation Code (don’t worry, this does not count towards your activation limit) in order to pass the online license info into your installation. You will need to do this again if you add more domains online.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mary

As you can see from the attached image  I do have it compiled for the localhost AND the specific domain..{URL REMOVED}
The order in which I did things,
make sure it was to be compiled for localhost AND {URL REMOVED}
link to specific page in website
save
close program
open ftp
transfer all files from local to website.
I have done this numerous times and it still does not show up in the online website

Thanks, Mary

Reply From: Likno Customer Support

Dear Mary,

The process should be:

1) make sure the domain is correct

2) Compile (not Link)

3) upload

The Link is only required once in order to attach the Linking Code to the page. The Compile is required each time you change something in your project.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mary

Thank you for all your support, I found and fixed the issue..Everything is working great..
Excellent product!!!
Mary

 

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