Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Peter
Initial Email Subject: Modal windows questions
Support Case Month: April 2014

I've  purchased another 3 domain modal setups. I've completed the modal menus as required and it works fine  on my computer but not on line.

It says this will only work on my computer, but not on-line only with an I.P. Number address and I need to purchase an update (which I've already just done) before starting the project.

Please advise.

Brian

Reply From: Likno Customer Support

Hello Brian,

First, thank you for your purchase.

You need to Activate your Likno Web Modal Windows Builder with the updated license.

The steps to do that are:

       1. Install Likno Web Modal Windows Builder (the latest version).
      
       2. Open Likno Web Modal Windows Builder.

       3. Go to Help -> Enter Activation Code.

       4. Copy the Installation ID and switch back to your likno user area.

       5. Go to Likno Web Modal Windows Builder -> Get Activation Code.

       6. Select the updated license, paste the Installation ID you copied and click "Give me the Activation Code".

       7. Switch back to Likno Web Modal Windows Builder and paste the Activation Code.

       8. Click "Activate" and you are ready to go.

This way you will have the latest version of  Likno Web Modal Windows Builder with the updated license activated and with your allocated domain updated.

So, then you need to open your modal window project and compile it. While you are in the Project Properties window choose to compile the project for your allocated domain.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject:  setting up on local computer 
Support Case Month: December 2013

Can allwebmenus be set up to work on my local computer so I can see the output before uploading the files to my web server?

Thank you
John

Reply From: Likno Customer Support

Hello John,

First, thank you for your interest in our Likno products.

AllWebMenus is a desktop application so you can compile your menus locally and link them to any local pages you wish (and therefore see them locally before uploading). Note that you need to have an activated license to do so because the trial version does not allow for a compilation. Please let me know If I can be of further help.

Kind Regards,  

Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User 
Initial Email Subject: How to link the menu in the page 
Support Case Month: December 2013

Hi,

I have created my menu, but I am not sure how to link it to my pages.

Thank you.

Reply From: Likno Customer Support

Hello,

The general steps to Link your menu to your pages are:

Step 1: After you have finished you menu creation, click on Compile, Project Properties window will appear (if you compile it for the first time) and you need to specify a Site Root Folder. Then, click OK

menu project properties

Step 2: You will be prompted to Link your menu to the pages you wanted it to appear. You select the pages from the left pane and by clicking the right arrows you move those pages to the right pane. This means that in those pages you will link your menu.

link menu to pages

When you are finished with selecting the pages click on Link.

If you still don't see the menu in your pages, you need to check the positioning settings, as you may have positioned it relative to an element or an image that does not exist in your page yet.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Roland 
Initial Email Subject: AllWebMenus
Support Case Month: June 2013

Before renewing I'd like to know if I can simply install the new version of AllWebMenus and compile my "old" menu without making changes.

Reason is - the menu function I have (Version 5.2 - Build 814) is sufficient for my needs, but the menu doesn't show in IE9 without going into compatibility mode (works fine with Firefox).

But I don't want to have to work the menu totally over, since it is pretty large.

Regards,
Roland

Reply From: Likno Customer Support

Hello Roland,

Indeed you just need to recompile the project and re-upload the files. See all the steps below:

- Login to your Likno User Area at http://www.likno.com/userarea

- Click the "View/Manage Licenses and Plans":

view manage allwebmenus licenses and plan

- See there if your Update Plan has expired or not.

            If "expired" then click the "Renew" link and renew your Update Plan.

- Download the current Version (Build) ( http://www.likno.com/download.html ) and install it.

- In your Likno User Area, click the "Get Activation Code" link and get a new Activation Code for this updated installation:

AllWebMenus

- Open your old project file (.awm) in AllWebMenus, re-compile it and then upload the new menu files (along with the "awmdata" folder) to your website.

Note that you may need to delete your browser’s Temporary Internet Files (or cache files) before refreshing the page in order to see the menu.

Thanks!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Roland

Thanks for the quick reply.

Is there also a program/update that AllWebMenus will work with Safari or similar browsers on iPhone/Smart Phones?

Regards,
Roland

Reply From: Likno Customer Support

Hello Roland,

The latest version of AllWebMenus that you will be able to download and install, fully supports all the latest browsers (including Safari) and Smartphones (including iPhone).

So, all the menus produced by AllWebMenus will be visible and will be working as expected in all browsers in PCs, Tablets and Smartphones.

Note that in AllWebMenus you can also create responsive menus. You can create up to 4 versions that your menu can have appearing in different screen sizes.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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