Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Angelica
Initial Email Subject: Likno Web Modal Window Builder
Support Case Month: July 2012

Hello,
I have a question about this software.
Please visit my website:
http://www.500dollarlinks.com
Notice the pop window generated with your software.  The window contains a box in the top left corner in which you can check to prevent the window from appearing upon the next visit.  The box is there, but it is not currently working.
My question is, how do I incorporate this feature using the software program?
Thanks in advance for your assistance.
Have a great day.
Regards,
Angelica

Reply From: Likno Customer Support

Hello Angelica,

I tried this in my Firefox and it worked.

May I assume that you used this method?

modal window reopen settings

If yes, then please note that a COOKIE is needed, so are you sure that you allow COOKIES on your PC? Because I do (default behavior) and it works (in Firefox).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Angelica

Hi Aris,

Yes, I figured it out. 

Thank You!

Angelica

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Steve
Initial Email Subject: allwebmenus cookie
Support Case Month: June 2012

Hi

AWM sets a cookie - awmmenuname

Do you have a statement of this cookie use. We need this in the United Kingdom to be compliant with EU law. Thanks

Reply From: Likno Customer Support

Hi Steve,

Here it is:

http://www.likno.com/privacy.html

And do not worry about this cookie, it is used by the menu to remember its state (selected item, etc.) across pages.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Eberhard
Initial Email Subject: Sliding Menu
Support Case Month: August 2012

Hi there,

i am using your allwebmenus sliding option. in this particular menu option i have chosen "remember the menu state...".

that's good, but what i need to do if i don't want to use this function e.g. when user is choosing back to main-page. at the moment when i call the main page within the project the sliding menu keeps open, but in this case id like to close it.

looking forward to hear from you.

thanks and regards
Eberhard

Reply From: Likno Customer Support

Dear Eberhard,

I guess that what you really want to use is the “automatic highlight” feature:

menu automatic highlight feature

This will always highlight the “current” menu item, regardless of the way you ended up in the current page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Eberhard

Hi Kostas,

sorry for my late reply.

No this is not my problem. Pls have a look at the following draft webpage http://test.paradise-tour.de

When you choose e.g. Karibik at the side menu, the sliding menu is opening with submenu structure. When you choose here any destination the side menu keeps open. That's what I want.

BUT the idea is in the header menu when you choose Paradise; you will be re-rooted to the index-page. But then the side menu should be shown without the sub-menu.

Hope I could make it clear and hope you have a solution for me.

My understanding is, that you store in a cookie the last opened position. So if this is correct then I only need to delete this cookie when you choose the Paradise in header menu.

Let's see; looking forward receiving your answer.

Kind regards
Eberhard

Reply From: Likno Customer Support

Dear Eberhard,

There are two (automatic) ways to open a submenu:

1) Using the “auto-highlight” option, as I suggested in the previous email, the menu is matched with the page URL and opens (or closes) the correct submenu

2) For Sliding menus, using the “remember state” option will always open the menu in the state it was last open, irrespective of the page you are in.

I assume from what I saw that you currently have both options selected, while you don’t really want the second one.

In this case, you need to uncheck the “remember state” option:

sliding menu remember state option

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Eberhard

Dear Kosta,

thanks, that is exactly i was looking for.

It's working now.

Regards
Eberhard

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Modal Window - OnPage Load
Support Case Month: August 2012

I know I can set up a window to Open on Page Load.  I believe I can also tell it to only happen the first time the user loads the window, based on a cookie.  After it has been loaded the first time, can I tell it load something in it's place after that first time?

Just a thought...I wanted to know how easy it might be to do something like this.

Thanks for any help.

Bob

Reply From: Likno Customer Support

Hello Bob,

I am afraid that this is not possible with the current script and many changes would have to be made in order to achieve this. Sorry for not supporting this.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Application Feedback
Support Case Month: April 2012

Hello, Please go here http://www.the-kellys.co.uk/absent/absent.shtml

after a moment a modal window will appear. The window has been set to not reappear for 1000 days if user puts tick in checkbox.  Please do that your self AND then select the close option.  Now refresh the page and

the modal window will appear again.   BUT if you tick the box and left

click outside the modal window...the modal window will not reappear as required.

Please note the z-index is deliberately set the way it is so that the main menu is still available.

Reply From: Likno Customer Support

Dear John,

I just tested your modal, and I did not see a difference between the close button and the left click. Both stored the cookie and both blocked the modal.

One thing I did notice however, is that the cookie was set to expire at the end of the session instead of 1000 days as you wanted. Could it be this that confused your test? Did you close and re-open the browser after checking the close button?

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Likno Customer Support

Dear John,

You were spot-on as usually!

I saw the problem, and it is our fault as the instructions were wrong in the help file. Specifically the second parameter should be "lwmw_noreopen_period" instead of "noreopen_period".

Please correct this in your code, and we will also correct it in the help file for the next release.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Tom

Hello,

Ok, problem solved, I am now going to take a look at what happens if the user changes his mind....having effectively said "Never show me that modal window again" the user then realises he wants to read it again....How does that work...putting a simple link to the window doesn't work...tried it.

Best Wishes, John

Reply From: Likno Customer Support

Dear John,

When you select one of the options to "not show the window again", a special cookie is stored that will not allow the window to open again until the cookie is removed.

Depending on your options, this cookie may expire after you close your browser, or it may expire after a thousand days...

The way to revert this is to delete the cookie. And the best way to do this is probably with a line of code like the following:

<div onclick="lQuery.cookie('absentfriendsintro_absent_friends_intro',null); absent_friends_intro();">reshow window</div>

In the above code, that the blue part deletes the cookie and the green part re-opens the window. Note that the cookie name is composed by the compiled project name, concatenated with the modal window name by an underscore.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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