Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Steve 
Initial Email Subject:  Scroller
Support Case Month: November 2013

I am unable to use cut and paste hot keys or menu commands in Web Scroller,  for example when I want to paste in a link to a website, I am unable to do so.

Reply From: Likno Customer Support

Hello Steve,

Is there any chance that you have the Webroot Secure Anywhere software?

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Steve

Yes, I do.
Steve

Reply From: Likno Customer Support

Hello Steve,

This is what another customer of us reported:

Found the problem, it wasn't your software.

I have Webroot Secure Anywhere running (launches with windows) and this was preventing pasting.

Below is the solution I found - should you encounter similar issues from someone else.

The symptoms you are experiencing are related to the Identity Shield functionality, which is explicitly made to block access to certain functionality such as the screen contents and clipboard in some cases.  There are a few possibilities on what is occurring in this specific one. I make the assumption, though possibly inaccurately, that a browser is running while this symptom occurs. If no browser is running at all and this continues to happen, contact support immediately for diagnostics gathering and escalation.

Go to the Identity & Privacy tab and click "View/Edit Protected Applications"

- Is the DB program or any part of it listed under "Deny"?  If so, change it to "Allow".

- Review the "Deny" list.  Any program that you explicitly trust that is set to "Deny" may be changed to "Allow" safely.

Please, let me know how that worked for you.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Steve

That was the problem.

Thanks,
Steve

 

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder,Likno Web Accordion Builder, Likno Drop Down Menu Trees, Likno Web Button Maker ,  abstracted and stripped of all user’s private info.


Initial Email From:
Barry
Initial Email Subject: Accordion builder
Support Case Month: November 2013

Don't know if it is AllWebsMenu specific or a windows issue (I'm using windows 8.1) but I don't seem to be able to copy/cut and paste anything. The clipboard does have the item copied but it wont paste.

No problems on other programs.

copy in AllWebMenus

paste in AllWebMenus

Reply From: Barry

Found the problem, it wasn't your software.

I have Webroot Secure Anywhere running (launches with windows) and this was preventing pasting.

Below is the solution I found - should you encounter similar issues from someone else.

Thanks for all your help

Barry

The symptoms you are experiencing are related to the Identity Shield functionality, which is explicitly made to block access to certain functionality such as the screen contents and clipboard in some cases.  There are a few possibilities on what is occurring in this specific one. I make the assumption, though possibly inaccurately, that a browser is running while this symptom occurs. If no browser is running at all and this continues to happen, contact support immediately for diagnostics gathering and escalation.

Go to the Identity & Privacy tab and click "View/Edit Protected Applications"

- Is the DB program or any part of it listed under "Deny"?  If so, change it to "Allow".

- Review the "Deny" list.  Any program that you explicitly trust that is set to "Deny" may be changed to "Allow" safely.

Reply From: Likno Customer Support

Hello Barry,

Glad to see you found the problem and letting us know.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Phil
Initial Email Subject: just purchased
Support Case Month: August 2012

How do I get a copy of the menu bar I created to ALSO appear on the bottom of my pages?

Phil

Reply From: Likno Customer Support

Well, there is no way to have a single menu appear twice.

I guess the easiest way is to compile your menu twice, with different Compile Names, and Link and upload both.

This way you can keep a single project, but you will have to remember to compile twice every time you change something.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Phil

Well, I just figured out it would be easiest to just put a "return to top" link at the bottom of every page

Phil

 

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Knowledge Base support case for AllWebMenus and Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe
Initial Email Subject: AWM and Modal Windows on Adobe Muse
Support Case Month: September 2012

Hello, Aris:

On another subject, I have begun to try out Adobe Muse for creating sites.

Do you have tutorials or help articles planned to show how to use Likno products (AWM Pro and Modal Windows Builder) with the application?

Thanks for considering my latest question.

Regards,
Joe

Reply From: Likno Customer Support

Dear Joe,

We do not have specific instructions for Muse, but the main idea is this:

1) Create and compile your menu as usual

2) When you go to Link the menu, select the second tab to copy-paste the code manually:

copy paste linking code manually

3) In Muse, insert an HTML object:

Adobe Muse insert HTML object

And paste your Linking Code there:

paste linking code to Adobe Muse

For AllWebMenus, if you see the positioning out of place in IE, you may need to also select the following option in the Project Properties:

menu linking code within tags

This should be all! Let me know if you run into any problems, and preferably send me the URL (or your local test folder in a zip if you do not have anything online) so that I can see what’s wrong.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #900.

Check out What's New

- Multiple .AWM projects can now be simultaneously loaded within a single instance of the AllWebMenus application. Copy & Paste actions can now be performed among the multiple loaded projects.

multiple menu projects

- Enhanced the Expression Web 4 Add-in.

- The menu now hides when its positioning element (or any of its parents) is hidden. Similarly, if this positioning element becomes visible the menu also becomes visible.

- The "Automatic Highlight Item" functionality is now possible even when the "Advanced Floating" feature is enabled (used not to be).

- Fixed an issue with some Style Editor properties that did not properly hold their values (submenu Header values).

- Fixed an IE issue regarding "awm_pos_msg" that caused IE to consume CPU resources.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version of our CSS menu builder at http://www.likno.com/download.html

 

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