Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Adrian
Initial Email Subject: cross-browser issue 
Support Case Month: March 2013

Hello,

There is a small bug
- In IE7 - the menu slips to the right 2px
- In Google Chrome - it slips to the left 1 px
- In Firefox - it slips to the left 1 px, also

Works ok in IE8, IE9, Opera.
Not tested in IE10

Please advice.

Thank you

Reply From: Likno Customer Support

Hello,

Note that each browser may render the fonts slightly differently and this can cause a with difference.

The best way to ensure that the menu has exactly the same width is to specify it:

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Adrian

Hello,

Thank you for your prompt response.

It’s ok now.

For your knowledge this is what I’ve done:

I inserted a new div for IE7 especially, positioned with CSS hack.

I used browser specific offsets for the other browsers. Also I had to set the header font size at 6px (Opera splits the header also, because of the font size).

Best regards,
Adrian

Reply From: Likno Customer Support

Dear Adrian,

But this way your menu is still differently sized in each browser and you just “center” it with offsets.

If this is what you wanted, you could do it much easier (and more reliably) by selecting “top-center” in the Positioning property.

My recommendation would be to avoid the use of the <span> and Position the menu relative to the <div> with id="meniu".

Also, if you prefer, you can set it to be “top-center”, but I would also set the minimum width to 962px to make sure that it has the same width in all browsers.

This way you will not need any special offsets nor any CSS hacks.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Rile
Initial Email Subject: Menu not showing up in IE9
Support Case Month: April 2012

The menu is showing up perfectly in all other browsers i have checked it with but WILL NOT show up in IE9. This is urgent as I have been dealing with this all weekend & I specifically upgraded for the purpose of NOT having any cross browser complications.

PLS HELP ASAP!!

Rile

Related URL: http://bitimber.com

Reply From: Likno Customer Support

Hello Rile,

It seems that although you compiled your menu with the latest version of AllWebMenus, you forgot to upload the new library files (“awmdata” folder).

Please upload these too in order to fix the problem, and make sure that you upload them each time you compile (especially when compiling with a newer version).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Rile

THANK YOU! THANK YOU! THANK YOU! Your service is as GREAT as your products. I didn’t realize it wasn’t getting updated as well.

It works now & I am grateful

Many thanks,

Rile

Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, Likno Web Modal Windows Builder, Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From: Daniel
Initial Email Subject: Presales question
Support Case Month: July 2012

Are your products Mac compatible? I'm looking for an alternative to CSS3 Menus

Reply From: Likno Customer Support

Hello Daniel,

First, thank you for your interest in our Likno products.

Our scripts are CROSS-browser, as noted in our website too:

Just note that that application itself (the Builder, not the scripts) is a Windows application so you need to work in a Windows PC. But the scripts it produces will work in any platform.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Mike
Initial Email Subject: presales questions
Support Case Month: May 2012

Is this menu compatible with Safari, iPhone and iPad?

Reply From: Likno Customer Support

Hello Mike,

First, thank you for your interest in our Likno products.

The answer is YES. All our menus are cross-browser and cross-plarform, so Safari, iPhone and iPad are also supported.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

Thank you. I tested out an older version (5.1) and it didn’t work on Safari, iPhone or iPad?

Regards,

Mike

Reply From: Likno Customer Support

Hello Mike,

Indeed, this was a very old version, we are now in 5.3, see what's new here:

http://www.likno.com/whatsnew.html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

Is this program a one time payment or is it yearly?

Regards,

Mike

Reply From: Likno Customer Support

Dear Mike,

The application is a "one-time payment" in the sense that you can use the version you purchased forever. Along with the purchase you get one year of free updates, so you can actually forever use any version released within this year. If however you want to get newer versions after this, then you need to extend your Update Plan. This is much cheaper than purchasing a new license, as the price is {PRICE REMOVED} for one year. Moreover, you get extra discounts if you extend before your Update Plan is expired, or if you extend for more years, so for example you can get 3 years for {PRICE REMOVED}(about {PRICE REMOVED} per year).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Phil
Initial Email Subject: Cross browser problem - bug
Support Case Month: August 2012

Hi guys

I think there is a bug in that the right side image on the menu, shows as missing or left sided in IE7 & 8, Chrome and Safari but is ok in IE9 and Firefox.

I’ m trying to avoid specifying a width as using Dreamweaver CS6 and the Fluid Grid layout which provides responsive designs - with the pace of smart phone web use the menus will have to perform cross device, perhaps % sizing would help

I will send the awn file by email and it includes the asset files as well.

Kind regards

Phil

Reply From: Likno Customer Support

Dear Phil,

It seems that this issue is generated by a rule in your layout.css file. Specifically, you have the following rule close to the top of the file:

img, object, embed, video {

        max-width: 100%;

}

This rule affects ALL images, including those of the menu. I suggest that you remove this rule, or make it more specific (e.g. apply to a given class).

If this is not possible, let me know and I will forward the case to our developers to see if they can work around the problem on the menu library side.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Phil

Hi Kostas

Thanks for the reply.

It is not possible to change this as it is the starting point for Dreamweaver CS6 new fluid grid or ‘Responsive’ layouts.

It is created by the Dreamweaver system, as is all of layout.css and we are advised not to touch it.

I would be grateful if your developers have a workaround please.

Kind regards

Phil

Reply From: Likno Customer Support

Dear Phil,

This is to let you know that we just uploaded a new AllWebMenus version (build 896.2) that resolves this problem.

Please download it and recompile your menus:

http://www.likno.com/download.html

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Phil

Dear Kostas

Thank you – it works

I cannot believe how quickly you guys resolved this – fantastic.

I was beginning to think that perhaps AWM would not be suitable for Responsive design I am going to have to use in the future and as I use AWM on nearly all my sites I was disappointed.

Hopefully your developers have cured this for all the designs and please pass my thanks on to them for such  great service.

As an aside, I have used the menus now for a good few years and I would love to see new theme releases looking more modern with say rounded corners built in to the graphics.

On each new site I struggle to find a different design and have to discard the ones that have square corners as IE 7 and 8 will not round them and css3pie.com that I use cannot be connected to the menu to round them.

You guys have a great product and service, hope you do not mind me giving a bit of user feedback.

Thanks again.

Kind regards

Phil