Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Daniel
Initial Email Subject:   Browser Compatability Safari
Support Case Month: December 2013

Does all web menus work with safari? Any custom settings I will have to use to make it compatible?

Reply From: Likno Customer Support

Hello Daniel,

Yes, it does, as it supports all browsers by default. Nothing special needs to be done for Safari, our scripts are cross-browser. Just compile your menu, upload the related files and you are done.

Kind Regards,  

Aris 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Rene
Initial Email Subject:  AllWebMenu - Iframe  
Support Case Month: September 2013

Hi,

i have a Problem with your AllWebMenu. It works great, but if i use an iframe to show
PDF in my website, the Submenu is in the background. Is there any workaround?

Thanks

Best Regards,
Rene

Reply From: Likno Customer Support

Hello Rene,

I am afraid that this is not possible. The PDF files (as well as Word or Excel files) are using plugins that fully take over the browser and there is no way to show anything on top of them.

The only thing that could work (but I am not sure if it is cross-browser) is if you did not have frames, and instead you used a single HTML page with an iframe in the place of the bottom frame.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Rene

Hi,

it seems to be a problem in Internet Explorer! In Firefox and Chrome it is running fine!

Best Regards,
Rene

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mark
Initial Email Subject:  Specify a link target
Support Case Month: July 2013

Is there a way to specify a link target as a new tab in the existing browser window rather than a new window?
Mark

Reply From: Likno Customer Support

Hello Mark,

Using target="_blank" will tell the browser to use a new tab/window, depending on the user's browser configuration, and also depending on how they click on the link (middle click, ctrl+click, normal click).

So, the answer is you cannot specify to open a link in a new tab.

Note, that I found this: http://stackoverflow.com/questions/6296013/how-can-i-open-a-link-in-new-tab-and-not-new-window

But it's not recommended as it is not cross-browser.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Adrian
Initial Email Subject: cross-browser issue 
Support Case Month: March 2013

Hello,

There is a small bug
- In IE7 - the menu slips to the right 2px
- In Google Chrome - it slips to the left 1 px
- In Firefox - it slips to the left 1 px, also

Works ok in IE8, IE9, Opera.
Not tested in IE10

Please advice.

Thank you

Reply From: Likno Customer Support

Hello,

Note that each browser may render the fonts slightly differently and this can cause a with difference.

The best way to ensure that the menu has exactly the same width is to specify it:

main menu minimum width

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Adrian

Hello,

Thank you for your prompt response.

It’s ok now.

For your knowledge this is what I’ve done:

I inserted a new div for IE7 especially, positioned with CSS hack.

I used browser specific offsets for the other browsers. Also I had to set the header font size at 6px (Opera splits the header also, because of the font size).

Best regards,
Adrian

Reply From: Likno Customer Support

Dear Adrian,

But this way your menu is still differently sized in each browser and you just “center” it with offsets.

If this is what you wanted, you could do it much easier (and more reliably) by selecting “top-center” in the Positioning property.

My recommendation would be to avoid the use of the <span> and Position the menu relative to the <div> with id="meniu".

Also, if you prefer, you can set it to be “top-center”, but I would also set the minimum width to 962px to make sure that it has the same width in all browsers.

This way you will not need any special offsets nor any CSS hacks.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Rile
Initial Email Subject: Menu not showing up in IE9
Support Case Month: April 2012

The menu is showing up perfectly in all other browsers i have checked it with but WILL NOT show up in IE9. This is urgent as I have been dealing with this all weekend & I specifically upgraded for the purpose of NOT having any cross browser complications.

PLS HELP ASAP!!

Rile

Related URL: http://bitimber.com

Reply From: Likno Customer Support

Hello Rile,

old version menu library

It seems that although you compiled your menu with the latest version of AllWebMenus, you forgot to upload the new library files (“awmdata” folder).

Please upload these too in order to fix the problem, and make sure that you upload them each time you compile (especially when compiling with a newer version).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Rile

THANK YOU! THANK YOU! THANK YOU! Your service is as GREAT as your products. I didn’t realize it wasn’t getting updated as well.

It works now & I am grateful

Many thanks,

Rile

 

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