Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #938.

Check out What's New

- Full support for Nokia Lumia smartphones and Windows based touch screen devices.

- Enhanced the Clone functionality of responsive menu versions.

- Enhanced the Import Menu Structure from Joomla. It now automatically places the compiled menu name in project properties according to Joomla Component settings.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Margie
Initial Email Subject:  Computer Crash 
Support Case Month: December 2013

Hello my friends in support ... 

My computer crashed with my likno software and all my awm files for my clients. 

Have two questions:
      1) What is the best way to proceed to download the software. Have a new windows 8 computer.  Had "just" upgraded AllWebMenus 5 I believe.  Have some recent support tickets. 
      2)  Still have to check my Carbonite backup for the awm files for my clients, but just in case is there any other access to them?  

Anything else I should know?? 

Thanks! 
Margie

Reply From: Likno Customer Support

Hello Margie,

Sad to see you had a computer crash.

1) The procedure to download, install and activate your AllWebMenus is:

    a. Login to your likno user area (http://www.likno.com/userarea)

    b. Go to AllWebMenus -> Download most recent build you are entitled to activate.

    c. Click Download.

    d. Install AllWebMenus.

    e. Open AllWebMenus.

    f. Go to Help -> Enter Activation Code.

    g. Copy the Installation ID and switch back to your likno user area.

    h. Go to AllWebMenus -> Get Activation Code.

    i. Paste the Installation ID you copied and click "Give me the Activation Code".

    j. Switch back to AllWebMenus and paste the Activation Code.

    k. Click "Activate" and you are ready to go.

2) If you hard drive is crashed I am afraid you cannot find any awm backup files. Those files are located in  "c:\Users\{user}\AppData\Roaming\Likno Software\AllWebMenus\AutoBackup\.."
I hope you have uploaded the awm files to your server.
Otherwise I am afraid this cannot be done automatically...

However, there is a partial solution (you regain around 80% of your existing work), read here: http://www.likno.com/blog/lost-allwebmenus-project/254/

Let me know if you need more information.

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Margie

Thank you!!  This certainly helps a lot. 
Am assuming my online backup will have the awm files.  Makes it much easier to know where to go to find "all" of them.  I have saved them per client folder.  Did not realize I could load them to the server. 

Thank you again, 
Margie

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject:  setting up on local computer 
Support Case Month: December 2013

Can allwebmenus be set up to work on my local computer so I can see the output before uploading the files to my web server?

Thank you
John

Reply From: Likno Customer Support

Hello John,

First, thank you for your interest in our Likno products.

AllWebMenus is a desktop application so you can compile your menus locally and link them to any local pages you wish (and therefore see them locally before uploading). Note that you need to have an activated license to do so because the trial version does not allow for a compilation. Please let me know If I can be of further help.

Kind Regards,  

Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Allen
Initial Email Subject:  add google analytics to all web menus 
Support Case Month: January 2014

How do I add google analytics to a website? Running latest version 5 and build.

would like to track the PDF pages downloaded for the site.

Thanks,
Allen

Reply From: Likno Customer Support

Hello Allen,

Google Analytics is not related to AllWebMenus.

You need to sign in analytics.google.com for an account. Then, add your website you want to track and this will give you a JavaScript code to add to your page.

Then, you will be able to see statistics for your pages.

Is this what you were looking for or you may refer to Google Sitemaps?

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Allen

Thanks for your prompt response.  When you click on the menu button on any topic, the program goes directly to a downloadable PDF page.  Google analytics is not reporting the page that was clicked, since it is a PDF page, not an HTML page, when rendered.  So no report is available.

Can I add the unique Google JavaScript code, to the action section of the button JavaScript Command area to the click state, and have when the button is clicked, report back to Google Analytics?

Not sure how this works, is why I am asking, since this website has only 2 HTML pages, and the rest are PDF driven from menu buttons, to view only and download, with no HTML.

Regards,
Allen

Reply From: Likno Customer Support

Hello Allen,

Please, take a look on this: https://support.google.com/analytics/answer/1136922?hl=en

So, I think adding the code for the Google Analytics as shown below it might work. Would you like to give it a try?

google analytics tracking code on AllWebMenus

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Allen

Thanks for your support.... Will Get back to as soon as possible.

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Harvey
Initial Email Subject: Background color of menu 
Support Case Month: December 2013

On the above webpage {URL REMOVED} the menu when hovering over 2011, 2012, 2013 displays a grey color in the background. However when I preview the menu on my desktop it displays correctly with a white background. I have tried several different browsers and they all respond the same way.

Thank You,
Harvey

Reply From: Likno Customer Support

Hello Harvey,

As I see you have used the Bootstrap menu theme. You forgot to upload the images needed for your menu, that's why you don't see it as expected online.

Please, upload the menu images folder (financials) .

{URL REMOVED}/awmdata/financials

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Harvey

I uploaded the financials folder (contents on the right).  Still doesn’t display correctly unless I am missing the correct file to up load.

Reply From: Likno Customer Support

Hello Harvey,

According to your js file you should have the awmdata folder that contains the library files

menu files path

You do have the awmdata folder, but with old library files.

You need to upload the new awmdata folder (after you compiled your menu with the latest version of AllWebMenus).

When you compile the menu you will notice that the financials.js is created and the awmdata folder (which contains the financials subfolder with the images needed). Upload those 2 in your server and this should solve the issue.

awm data folder

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Harvey

That did it…..I neglected to update the awmdata folder.

Thanks,
Harvey

 

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