Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: drop down menus don't appear in the right place
Support Case Month: December 2013

I have created my menus in an old version of AllWebsmenu and then they wouldn't show up in google chrome or newer versions of IE.  So I have purchased your newest version of the program.  I put the menu in there and all looks fine in your program, but when I transfer the menu to the web the dropdown menus appear far over to the right of the menu and are unusable.  I've been messing around with the positioning to no avail and the help is not helpful.  I'm in style editor looking at main group and sub items style.  What is the correct command please to change make the menu appear correctly?

I have many menus to update.

Reply From: Likno Customer Support

Hello,

This happens because you have compiled your menu with the latest version of AllWebMenus Pro but you forgot to upload the awmdata folder.

menu library version

Please, upload the awmdata folder to your server. This should solve the problem.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Pre sales
Support Case Month: April 2014

With the "unlimited builders collection" do I get the the "add-ins" and "templates"?

Paul

Reply From: Likno Customer Support

Hello Paul,

Likno Web Builders Collection (unlimited domains license) includes:

         AllWebMenus PRO + Sliding Menu Add-in (Unlimited Domains)
         + GIFT Server-Side Menus API (Unlimited Domains)

         Likno Web Button Maker

         Likno Drop-Down Menu Trees (Unlimited Domains)

         Likno Web Modal Windows Builder (Unlimited Domains)

         Likno Web Tooltips Builder (Unlimited Domains)

         Likno Web Tabs Builder (Unlimited Domains)

         Likno Web Accordion Builder (Unlimited Domains)

         Likno Web Scroller Builder (Unlimited Domains)

So, it does not include Advanced Floating Menu Add-in and the Menu Templates.

However, with the unlimited license you have access to the Extra Templates for:

         Likno Web Scroller Builder (http://www.likno.com/jquery-scroller/example_packs.php)

         Likno Web Tabs Builder http://www.likno.com/jquery-tabs/example_packs.php

         Likno Web Accordion Builder (http://www.likno.com/jquery-accordion/example_packs.php)

         Likno Web Tooltips Builder (http://www.likno.com/jquery-tooltips/example_packs.php)

Also, the Add-ins for Expression Web, Dreamweaver, Joomla, WordPress, Drupal are of course included as they come free for all our users.

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Brian
Initial Email Subject: Theme Packs for AllWebMenus PRO 
Support Case Month: January 2014

Hello,

I’m going to order the Likno Web Builders Collection for three domains.  My question is, what theme packs come with the AllWebMenus Pro?  Are they the same as in the trial version?

Thank you,
Brian

Reply From: Likno Customer Support

Hello Brian,

First, thank you for your interest in our Likno Products.

Yes, you get all the themes that come pre-installed in AllWebMenus Pro, so everything you have seen in the trial version.

menu themes

Please, let me know if you need further assistance.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Frank
Initial Email Subject: Likno All WebMenu 5 Pro
Support Case Month: January 2014

Hi,

I was testing out AllWebMenus Pro 5 and I had a problem with the horizontal display, the images in the menu will not display.

Many thanks,
Frank

Reply From: Likno Customer Support

Hello Frank,

This happens because you haven't uploaded the images’ folder to your server.

menu items images

Please, upload the menu2 folder which is inside the awmdata folder and it should be fine J

Let me know if you need further help.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Frank

Many thanks Aggelos

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Jean-Nicolas
Initial Email Subject: Sub-items’ width 
Support Case Month: January 2014

Hi There,

I've bought and dowloanded the new version of AWM and tried to import the structure code but it was a failure (in my panel administration, there was only this structure code : <?xml version='1.0' encoding='UTF-8'?><mainmenu><menutype>Static</menutype></mainmenu> )...

Anyways, I've created again my menu (to make again this menu : {URL REMOVED} ), but I got a problem with margin between items and sub-items : there's too much spaces, I can't find how to reduce it. It appears that I managed it some year ago, as I have on online menu, but I can't find it anymore. Is this different with this new version ? Can you help me ?

Thanks a lot.

All the best,

jn 

Reply From: Likno Customer Support

Hello Jean-Nicolas,

This happens because you have selected the Uniform Items in Submenu Group Type.

In order to correct that, go to Style Editor -> Sub Groups Style -> Type and then uncheck the "Universal Items"

Then, you need to "play" with paddings in Submenu Items Style so can have the distance you desire between the items:

Let me know if you need further help.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Jean-Nicolas

Yes, it works !

Thanks a lot for your help!

Kind regards,

jn

 

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