Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Lorrie
Initial Email Subject: Menu not working in IE8 or IE9
Support Case Month: April 2013

I have used the DHTML menus on several websites and this one I am having trouble with it not appearing in IE8 and IE9.  I checked the knowledge base and made sure that this menu was compiled with the most recent version.  

Can you assist me further with what is wrong in the menu?  It does work on all other browsers I have tested, including IE10 (very odd as IE10 never plays nicely!)

Thank you!
Lorrie

Reply From: Likno Customer Support

Dear Lorrie,

It seems that the problem is caused by a single line in your CSS!

.topnavarea {
              height:50px;
              background: #FFF;
              vertical-align:middle;
            }

This “height: 50px” affects the .topnavarea and causes the menu to move to the right. It is not invisible, it is just moved off-page creating a horizontal scrollbar.

Please try correcting this to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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On March 19, Microsoft has officially released the Final version of its new Internet Explorer 8 browser.

On March 20, we released a minor update (Build 768.3) of the AllWebMenus Web Menu Maker which fixes some issues caused by differences between the IE8 Final version and its Release Candidate.

Today (March 23), we released another minor update (Build 768.4) that fixes some newly reported issues occurring on rare configurations.

Note that IE8 Final version is not bug-free and Microsoft will continue to release patches in the near future. We will keep a close eye on their patch releases and will act immediately if a minor update in AllWebMenus javascripts is required.

You may download the latest version of AllWebMenus from www.likno.com/download.html (or from your Likno User Area account).

Install it, recompile your menus and upload to your server the updated menu file AND the –also updated- awmdata folder that contains the new javascript libraries that fully support IE8 Final.

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Note: AllWebMenus supports IE8 since its BETA phases. In particular, the Release Candidate version (RC1) is supported since Build 764 (Feb. 16).


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Microsoft has recently released the RC1 version of its new Internet Explorer 8 browser.

The new version 5.1.764 of the AllWebMenus Web Menu Maker has included several fixes that deal with issues related to the changes made in this new IE8 browser.

If you do not want to wait for the final release of IE8 (recommended), you may download the latest version of AllWebMenus from www.likno.com/download.html (or from your Likno User Area account), install it, recompile your menus and upload to your server the updated menu file AND the –also updated- awmdata folder that contains the libraries – and also the fixes.

We are continuously testing the AllWebMenus application with all updates of the IE8 BETA; however some issues are still present under specific conditions and the Microsoft team is working on resolving them (see a list of IE8 BETA bugs here: http://www.gtalbot.org/BrowserBugsSection/MSIE8Bugs/ )

When the IE8 browser is officially released, these BETA-related issues will not be affecting your menus, unless Microsoft does not fix its own bugs!

Read below how Microsoft treats IE8 and the problems we all may face if action is not taken by Microsoft:
http://blog.eizesus.com/2009/02/ie8-rc1-ie6-again.html

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Note:
This post is outdated. Internet Explorer is not in BETA anymore.


Microsoft has recently released the BETA 2 version of its new Internet Explorer 8 browser.

The new version 5.1.750 of our AllWebMenus Web Menu Maker has included several fixes that deal with issues related to the changes made in this new IE8 browser.

If you do not want to wait for the final release of IE8 (recommended), you may download the latest version of AllWebMenus from www.likno.com/download.html (or from your Likno User Area account), install it, recompile your menus and upload to your server the updated menu file AND the –also updated- awmdata folder that contains the libraries – and also the fixes.

We are continuously testing the AllWebMenus application with all updates of the IE8 BETA; however some issues are still present under specific conditions and the Microsoft team is working on resolving them (see a list of IE8 BETA bugs here: http://www.gtalbot.org/BrowserBugsSection/MSIE8Bugs/ )

When the IE8 browser is officially released, these BETA-related issues will not be affecting your menus.

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