Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Carolyn
Email Subject: Vertical menu not displayed properly in IE 9, not expanding in Safari
Support Case Month: March 2013

I just saw that the menu isn't displaying on the pages I have in the sub-directories where I have slide shows. 

Please help.  Also the menus fly out under the Flash in the vertical menu in IE.

Reply From: Likno Customer Support

Dear Carolyn,

The problem with the sub-directories is that your menu Linking Code has a page-relative path (“menu.js”).

If you change this to a root-relative path (“/menu.js”) then the menu will appear in all pages in folders or not.

I also noticed that in the “Prices” page you still have your old menu on the left side.

Regarding the Flash in IE, you may want to read the instructions here:

menu z-index property

If you are not able to resolve the problem, please let me know which URL has the flash and the menu so that I can check it.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Carolyn

Thank you Kostas.  With your instructions I was able to solve the problem of menus flying out under Flash but am still trying to deal with sub-directory menus disappearing.

Is there a place on the AllWebMenus dashboard for me to select root-relative path or do I go into each page that is in a sub-dir and manually add the "/".  I tried that on one page and it broke all the pages.

Thanks so much for your quick response on this matter.

Carolyn

Reply From: Likno Customer Support

Dear Carolyn,

What do you mean when you say “it broke all the pages”? are you sure you added the “/” in the correct place? Do you have this page online for me to see?

If you do the Linking automatically through the AllWebMenus application, then the application would most likely add “../menu.js” for the inner pages.

If not, then it probably means that your pages locally are not inside a folder!

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Carolyn

Found my error.  I should have added ../menu not /menu

I'll send you a note when I load the site later today. 

Have a great day!

Carolyn

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Cannot get modal window to work. Really
Support Case Month: June 2012

I have gotten one modal window project to work fine. It did take some work, though.

This one simply will not.

Using a sample modal Window.  Compile. Link. Click the link on the created page in a browser and a new window opens but not the modal window. Will not work locally or at at the qualified host.

I love your products but this one stumps me! Thank you for any ideas!!!

Related URL: http://www.strasserwood.com/test-modal.html

Reply From: Likno Customer Support

Hello,

I checked your test page and it seems that the Linking Code has the wrong path!

It points to a URL that gives a “page not found” error, hence the modal library is never loaded and the link does not work.

Please check the “src” path in the Linking Code and make sure it points to where the uploaded files really are.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bob

Thank you. Figured it out. Had to do with my directory naming in Win 7. Funny but I guess Modal Windows could not work its way around "#" or spaces in my folder names.  Others seem to.

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jim
Initial Email Subject: Can't get this to work
Support Case Month: June 2012

Hello,

I have tried to create my first Modal window with the software I purchased but it does not work. I am not sure if I am doing something wrong or if there is a bug in the software. The Assets directory and the Gallery directory are both empty after I link the Modal window to a page. What I am assuming is that this software will build out the HTML form as well as the code to link to it in the Modal window. Am I missing something?

Thanks

Jim

Reply From: Likno Customer Support

Dear Jim,

I checked your page and the only thing missing was a link in your page to trigger the modal window.

For example, please try adding the following in your page:

<a href="#" onclick="Modal_Window_1()">click me</a>

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Dave
Initial Email Subject: Using the menu in an SSI script
Support Case Month: September 2012

I'd like to use the menu in an SSI script so I just have to have it in one spot on the website.  Normally I would do this by creating a directory off the root called "includes" and placing all the scripts for the headers and footers and other frames that don't change. 
However I can't find any way to do that when I build the actual script from your product.  Is there a setting to do that or is there something I can edit to point to that?

Reply From: Likno Customer Support

Dear Dave,

In the case of AllWebMenus you should not insert the full compiled code as this will change with every menu update. Moreover this only exists in one place anyway!

Instead you can insert the Linking Code in your SSI so that you do not have to insert it into every page.

If you choose to do this, please make sure that the "src" path is root relative (e.g. starts with "/")  or full path (e.g. "http://...") in order to avoid problems with pages that exist in subfolders.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Dave

Hi Kostas,

Thanks for the answer but could you tell me specifically how to do that.  I know that's how it should be done but I can't seem to get it to work.  Would you please provide examples of what should go in what directory, assuming the the root contains the awmdata directory and the ssi scripts reside in an includes directory off the root?

Thanks,

Dave

Reply From: Likno Customer Support

Dear Dave,

Since your "awmdata" folder resides in the root folder, I assume that the same is true for the "menu.js" (compiled menu file). In this case, the "src" part of the Linking Code should be:

src="/menu.js"

What you need to do is to Compile your menu and then in the Link dialog you need to select the second tab for "manual" Linking:

manual linking code

Copy this Linking Code and paste it into your SSI file. Then change the src to start with slash ("/menu.js"). That should be all!

Include your SSI file in your pages and the menu will appear.

Note: if you use a positioning “Relative to Element” then you need to make sure that this element exists in all your pages.

If something does not work and you are not sure, send me a URL of an online page to see what you have done so far.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Dave

Hi Kostas,
I tried doing what you suggested, but it's possible I didn't give you enough info.
I'm building the site off of the root directory of another site just for testing purposes because I'm using your menu program for 2 new versions of websites that are currently active.  The URL where the awmdata directory, the caballeros.js and the index.shtml exist is http://www.whitegrizzleyart.com/caballeros/
so, obviously you'd call the new Caballeros website with
http://www.whitegrizzleyart.com/caballeros/index.shtml.

I edited the file (caballeros.js) as you suggested and that didn't seem to work, so the current file looks like this because I though maybe making it an absolute path would work. (it doesn't).

<!-- ******** BEGIN ALLWEBMENUS CODE FOR caballeros ******** -->
<script type="text/javascript">var MenuLinkedBy="AllWebMenus [4]",awmMenuName="caballeros",awmBN="896";</script><script charset="UTF-8" src=
"http://www.whitegrizzleyart.com/caballeros/caballeros.js" type="text/javascript"></script><script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR caballeros ******** -->

I then placed the above code into a file called menu.ssi put it in the includes directory http://www.whitegrizzleyart.com/caballeros/includes.
I'm calling the menu with

<body  style="color: white; background-color: black; background-image: url(piano-key-background.gif);"
alink="#ff6600" link="#33ccff" vlink="#3333ff">
<!--#include virtual="http://www.whitegrizzleyart.com/caballeros/includes/menu.ssi" -->

However if you go to the website http://www.whitegrizzleyart.com/caballeros/ you get an error message saying "[an error occurred while processing this directive]".  If you look at the page source it says:

<body style="color: white; background-color: black; 
background-image: url(piano-key-background.gif);" alink="#ff6600"
link="#33ccff" vlink="#3333ff">
[an error occurred while processing this directive]<br>
So, obviously I'm doing something wrong I guess.  Any ideas?
Thanks,
Dave

Reply From: Likno Customer Support

Dear Dave,

I saw the error. What you did for the Linking Code is 100% correct.

The problem is most likely with the way you include “menu.ssi” as the error you see is also a server-side error.

If the include worked then you would see the Linking Code in your index page. You can also test this by temporarily removing the Linking Code from “menu.ssi” and adding a simple text (e.g. “test”).

I am not 100% sure about this, but I believe that the includes should use a path as the server see it – not as the browser see it. This means you should have something similar to this:

<!--#include virtual="/usr/home/public/caballeros/includes/menu.ssi" -->

(obviously the path will be different, but I hope you get the point)

Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Accordion Builder and Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Allocation for a Domain
Support Case Month: October 2012

Hello

I want to allocate a domain name. For exemple , if I allocate 'mysite.com', can I use yours software (Accordion or Tabs Builder) with a domain name 'www.newsite.com' who is hosted in 'mysite.com' but with a redirection to a directory 'www.mysite.com/newsite/' ?

A. Roelly

Reply From: Likno Customer Support

Hello,

The domain you need to allocate is the actual domain that will be visible on the browser address bar. So if the final URL you see there is "www.mysite.com/newsite", then allocating the "mysite.com" domain will work fine. If however the address bar displays "www.newsite.com" then you will need to allocate "newsite.com".

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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