Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Cannot get modal window to work. Really
Support Case Month: June 2012

I have gotten one modal window project to work fine. It did take some work, though.

This one simply will not.

Using a sample modal Window.  Compile. Link. Click the link on the created page in a browser and a new window opens but not the modal window. Will not work locally or at at the qualified host.

I love your products but this one stumps me! Thank you for any ideas!!!

Related URL: http://www.strasserwood.com/test-modal.html

Reply From: Likno Customer Support

Hello,

I checked your test page and it seems that the Linking Code has the wrong path!

It points to a URL that gives a “page not found” error, hence the modal library is never loaded and the link does not work.

Please check the “src” path in the Linking Code and make sure it points to where the uploaded files really are.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bob

Thank you. Figured it out. Had to do with my directory naming in Win 7. Funny but I guess Modal Windows could not work its way around "#" or spaces in my folder names.  Others seem to.

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jim
Initial Email Subject: Can't get this to work
Support Case Month: June 2012

Hello,

I have tried to create my first Modal window with the software I purchased but it does not work. I am not sure if I am doing something wrong or if there is a bug in the software. The Assets directory and the Gallery directory are both empty after I link the Modal window to a page. What I am assuming is that this software will build out the HTML form as well as the code to link to it in the Modal window. Am I missing something?

Thanks

Jim

Reply From: Likno Customer Support

Dear Jim,

I checked your page and the only thing missing was a link in your page to trigger the modal window.

For example, please try adding the following in your page:

<a href="#" onclick="Modal_Window_1()">click me</a>

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Dave
Initial Email Subject: Using the menu in an SSI script
Support Case Month: September 2012

I'd like to use the menu in an SSI script so I just have to have it in one spot on the website.  Normally I would do this by creating a directory off the root called "includes" and placing all the scripts for the headers and footers and other frames that don't change. 
However I can't find any way to do that when I build the actual script from your product.  Is there a setting to do that or is there something I can edit to point to that?

Reply From: Likno Customer Support

Dear Dave,

In the case of AllWebMenus you should not insert the full compiled code as this will change with every menu update. Moreover this only exists in one place anyway!

Instead you can insert the Linking Code in your SSI so that you do not have to insert it into every page.

If you choose to do this, please make sure that the "src" path is root relative (e.g. starts with "/")  or full path (e.g. "http://...") in order to avoid problems with pages that exist in subfolders.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Dave

Hi Kostas,

Thanks for the answer but could you tell me specifically how to do that.  I know that's how it should be done but I can't seem to get it to work.  Would you please provide examples of what should go in what directory, assuming the the root contains the awmdata directory and the ssi scripts reside in an includes directory off the root?

Thanks,

Dave

Reply From: Likno Customer Support

Dear Dave,

Since your "awmdata" folder resides in the root folder, I assume that the same is true for the "menu.js" (compiled menu file). In this case, the "src" part of the Linking Code should be:

src="/menu.js"

What you need to do is to Compile your menu and then in the Link dialog you need to select the second tab for "manual" Linking:

manual linking code

Copy this Linking Code and paste it into your SSI file. Then change the src to start with slash ("/menu.js"). That should be all!

Include your SSI file in your pages and the menu will appear.

Note: if you use a positioning “Relative to Element” then you need to make sure that this element exists in all your pages.

If something does not work and you are not sure, send me a URL of an online page to see what you have done so far.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Dave

Hi Kostas,
I tried doing what you suggested, but it's possible I didn't give you enough info.
I'm building the site off of the root directory of another site just for testing purposes because I'm using your menu program for 2 new versions of websites that are currently active.  The URL where the awmdata directory, the caballeros.js and the index.shtml exist is http://www.whitegrizzleyart.com/caballeros/
so, obviously you'd call the new Caballeros website with
http://www.whitegrizzleyart.com/caballeros/index.shtml.

I edited the file (caballeros.js) as you suggested and that didn't seem to work, so the current file looks like this because I though maybe making it an absolute path would work. (it doesn't).

<!-- ******** BEGIN ALLWEBMENUS CODE FOR caballeros ******** -->
<script type="text/javascript">var MenuLinkedBy="AllWebMenus [4]",awmMenuName="caballeros",awmBN="896";</script><script charset="UTF-8" src=
"http://www.whitegrizzleyart.com/caballeros/caballeros.js" type="text/javascript"></script><script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR caballeros ******** -->

I then placed the above code into a file called menu.ssi put it in the includes directory http://www.whitegrizzleyart.com/caballeros/includes.
I'm calling the menu with

<body  style="color: white; background-color: black; background-image: url(piano-key-background.gif);"
alink="#ff6600" link="#33ccff" vlink="#3333ff">
<!--#include virtual="http://www.whitegrizzleyart.com/caballeros/includes/menu.ssi" -->

However if you go to the website http://www.whitegrizzleyart.com/caballeros/ you get an error message saying "[an error occurred while processing this directive]".  If you look at the page source it says:

<body style="color: white; background-color: black; 
background-image: url(piano-key-background.gif);" alink="#ff6600"
link="#33ccff" vlink="#3333ff">
[an error occurred while processing this directive]<br>
So, obviously I'm doing something wrong I guess.  Any ideas?
Thanks,
Dave

Reply From: Likno Customer Support

Dear Dave,

I saw the error. What you did for the Linking Code is 100% correct.

The problem is most likely with the way you include “menu.ssi” as the error you see is also a server-side error.

If the include worked then you would see the Linking Code in your index page. You can also test this by temporarily removing the Linking Code from “menu.ssi” and adding a simple text (e.g. “test”).

I am not 100% sure about this, but I believe that the includes should use a path as the server see it – not as the browser see it. This means you should have something similar to this:

<!--#include virtual="/usr/home/public/caballeros/includes/menu.ssi" -->

(obviously the path will be different, but I hope you get the point)

Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Accordion Builder and Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Allocation for a Domain
Support Case Month: October 2012

Hello

I want to allocate a domain name. For exemple , if I allocate 'mysite.com', can I use yours software (Accordion or Tabs Builder) with a domain name 'www.newsite.com' who is hosted in 'mysite.com' but with a redirection to a directory 'www.mysite.com/newsite/' ?

A. Roelly

Reply From: Likno Customer Support

Hello,

The domain you need to allocate is the actual domain that will be visible on the browser address bar. So if the final URL you see there is "www.mysite.com/newsite", then allocating the "mysite.com" domain will work fine. If however the address bar displays "www.newsite.com" then you will need to allocate "newsite.com".

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Raúl
Initial Email Subject: Problem with AllWebMenus
Support Case Month: October 2012

Hello
I use AllWebMenus 5 (user: {INFO REMOVED}) and I have a menu running ok.
The directory structure is:
c:\RGB\menu.js
c:\RGB\awmdata
C:\RGB\awmdata\menu
The file C:\RGB\index.html use this menu to go to diferent html
C:\RGB\contacto.html
C:\RGB\supplies.html
...
I need also to use this menu from the file C:\RGB\galeria\index.html
I have try to copy menu.js to gmenu.js (to use in this new file) and modify this file but the
menu appear in the web but don't run the link.
I need help
Please, is very important for me.
Thanks in advance.
Raúl


Reply From:
Likno Customer Support

Dear Raul,

You should not copy the menu in multiple places. Instead, you only need to adjust the Linking Code.

In your page you have a Linking Code that looks something like this:

<!-- ******** BEGIN ALLWEBMENUS CODE FOR menu ******** -->

<script type="text/javascript">var MenuLinkedBy="AllWebMenus [4]",awmMenuName="menu",awmBN="GN";awmAltUrl="";</script>

<script charset="UTF-8" src="menu.js" type="text/javascript"></script>

<script type="text/javascript">awmBuildMenu();</script>

<!-- ******** END ALLWEBMENUS CODE FOR menu ******** -->

 

In order to fix the problem, all you need to do is to make sure the “src” path is correct for all pages. For example you could change it to:

 

    src="/RGB/menu.js"

 

This way, it will work regardless of how deep your folders are.

 

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!


Reply From:
Raúl

Thanks.

In the menu.js I have line like this:

it=s0.addItemWithImages(1,2,2,"Contacto",n,n,"",n,n,n,3,3,3,n,n,n,"contacto.html",n,n,n,"contacto.html",n,142,30,2,0,0,0,n, n,n,0,0,0,0,0,n,n,n,0,0,0,2,n);

where I point to a html file. But when I use the index file more deep this link don't run. I have try to write

it=s0.addItemWithImages(1,2,2,"Contacto",n,n,"",n,n,n,3,3,3,n,n,n,"contacto.html",n,n,n,"../contacto.html",n,142,30,2,0,0,0,n, n,n,0,0,0,0,0,n,n,n,0,0,0,2,n);

but continue with the same problem.

Regards,

Raúl


Reply From:
Likno Customer Support

Dear Raul,

As I suggested with the “src” issue, the same applies to the links. If your links do not work in inner folders, then you need to make them “root relative”.

So you should not change them to “../contacto.html”, but to “/RGB/contacto.html”, or when you move the site online if “contacto” is a page in the root folder “/contacto.html”.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

 

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