Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject: Reinstalling AllWebMenus Pro
Support Case Month: February 2014

I'm the Webmaster for our school, and I've been using AllWebMenus PRO for a few years now, and love it!  I recently got a virus or something on my computer that requires a reimaging of my computer.  When they do that, I'll lose my program file, since it was a download.  How can I reinstall it once my computer is reimaged? 
Thanks so much!

Reply From: Likno Customer Support

Hello Todd,

The procedure to download, install and activate your AllWebMenus is:

1. Login to your likno user area (http://www.likno.com/userarea)

2. Go to AllWebMenus -> Download most recent build you are entitled to activate.

3. Click Download.

4. Install AllWebMenus.

5. Open AllWebMenus.

6. Go to Help -> Enter Activation Code.

7. Copy the Installation ID and switch back to your likno user area.

8. Go to AllWebMenus -> Get Activation Code.

9. Paste the Installation ID you copied and click "Give me the Activation Code".

10. Switch back to AllWebMenus and paste the Activation Code.

11. Click "Activate" and you are ready to go.

Please, let me know if you need further help.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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In the following presentation you can see how to download, install and use the AllWebMenus Joomla Component.

AllWebMenus Joomla Component is a joomla component dedicated to help you integrate your AllWebMenus menus into your joomla websites in an easy way.

Download pages:
Likno website: http://www.likno.com/addins/joomla-menu.html    
Joomla Extensions website: http://extensions.joomla.org/extensions/structure-a-navigation/menu-systems/menu-editors/24314

View the Youtube video:

OR view the SlideShare presentation below:

 
Do not forget to follow us on our social media channels so you stay updated with our latest posts:
 
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We are happy to inform you that we have released the latest version of Likno Web jQuery Tooltips Builder, version 2.1 build #226.

Check out What's New:

- Optimized and enhanced the "live" feature of the "in-page" tooltips.

- Optimized and enhanced the speed of the "in-page" tooltips (regardless of whether the "live" option is checked or not).

You can download the latest version at: http://www.likno.com/jquery-tooltips/download.php

All features here: http://www.likno.com/jquery-tooltips/index.php

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Email Subject: Older version of Server-Side Menus API detected
Support Case Month: June 2013

Just updated AllWebMenus 5 from build 900 to 910. When starting the program a message box appears with Warning: Older version of Server-Side Menus API detected.

It instructs me to download and install the latest version from the link provided. When I click the link and look for download information it tells me the following:

Download link: Not needed, this version of the Add-in is pre-installed in AllWebMenus Build #888 or above.

How do I correct this?

Reply From: Likno Customer Support

Hello Paul,

Please, uninstall AllWebMenus Pro and then reinstall it. This should solve the problem.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Paul

I tried what you suggested and that worked. Thanks for your help.

Sincerely,

Paul

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Lisa
Email Subject: Need to delete new build
Support Case Month: February 2013

I have  a newer build on my site and now I can’t use the menu.

Can you tell me how to get my software to work again.

It says my latest build should be: v5.3 build 898

and I have 904  on my computer.

Thanks,
Lisa

Reply From: Likno Customer Support

Dear Lisa,

If you want to go back to an older version, then just uninstall AllWebMenus and then download and install the version you want from your User Area account.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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