Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Simon
Initial Email Subject: Dreamweaver CC
Support Case Month: May 2014

Hi,

is the latest versions of all likno products compatible with the latest version of jQuery libraries and Dreamweaver CC update packages?

Reply From: Likno Customer Support

Hello Simon,

The latest versions of our products use the jQuery version 1.9.1, however they should not have any issues with the latest version of jQuery. (2.1.1)

Also, our product Extensions support the Adobe DreamWeaver CC.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Excellent.

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Pre sales
Support Case Month: April 2014

With the "unlimited builders collection" do I get the the "add-ins" and "templates"?

Paul

Reply From: Likno Customer Support

Hello Paul,

Likno Web Builders Collection (unlimited domains license) includes:

         AllWebMenus PRO + Sliding Menu Add-in (Unlimited Domains)
         + GIFT Server-Side Menus API (Unlimited Domains)

         Likno Web Button Maker

         Likno Drop-Down Menu Trees (Unlimited Domains)

         Likno Web Modal Windows Builder (Unlimited Domains)

         Likno Web Tooltips Builder (Unlimited Domains)

         Likno Web Tabs Builder (Unlimited Domains)

         Likno Web Accordion Builder (Unlimited Domains)

         Likno Web Scroller Builder (Unlimited Domains)

So, it does not include Advanced Floating Menu Add-in and the Menu Templates.

However, with the unlimited license you have access to the Extra Templates for:

         Likno Web Scroller Builder (http://www.likno.com/jquery-scroller/example_packs.php)

         Likno Web Tabs Builder http://www.likno.com/jquery-tabs/example_packs.php

         Likno Web Accordion Builder (http://www.likno.com/jquery-accordion/example_packs.php)

         Likno Web Tooltips Builder (http://www.likno.com/jquery-tooltips/example_packs.php)

Also, the Add-ins for Expression Web, Dreamweaver, Joomla, WordPress, Drupal are of course included as they come free for all our users.

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject:  Dreamweaver Extension AllWebMenus 
Support Case Month: January 2014

During the installation of the newest version of the Adobe Extension Package .mxp (v. 05.07.13) for Dreamweaver CS6 there is a hang around in Adobe Extension Manager (newest v. 6.0.8). After close down the process with the Task-Manager although the AllwebMenu-Item seems to be installed right in Dreamweaver. But starting Adobes Extension Manager again, there now is a hang around by loading the Extensions. My operating system is Windows 8.1.
How can I now repair the malfunction of the Extension Manager?

Reply From: Likno Customer Support

Hello,

My first guess would be to uninstall the AllWebMenus Extension, close everything and then install it again.

Let me know how that worked for you.

Thank you!

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

I’ve searched for the extension-entry in all installation-/application-registers, even in ‘Programs and Features’, without any result. As mentioned before, Adobe’s Extension-Manager has a hang around by loading the installed extensions. That’s why I can’t uninstall anything.

Reply From: Likno Customer Support

Hello,

You can open the Adobe Extension Manager and try to install AllWebMenus again, even if it seems already installed.

Adobe Extension Manager

AllWebMenus DreamWeaver Extension

AllWebMenus DreamWeaver Extension installation

AllWebMenus DW Extension installation through Adobe Extension Manager

And then you will have AllWebMenus DreamWeaver Extension installed once again.

Let me know how that worked for you.

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

as I mentioned before Adobe Extension Manager can’t be opened. The program freezes by loading the installed Dreamweaver-extension. What action I have to take?

Reply From: Likno Customer Support

Hello,

Another way to install  AllWebMenus DreamWeaver Extension is by double click the .zxp (or .xmp) file. Does this way can be installed on your machine?

If not, I would recommend you to uninstall Adobe Extension Manager and then re-install it.

Let me know if that worked for you.

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

because of the freezing program-panel there is only the uninstalling method left. But there is no selection-entry for ‘Extension manager’ within the ‘Programs and features’ of Windows 8.1, as well there is no uninstall.exe within the program-directory of Adobe’s Extension Manager.

Reply From: Likno Customer Support

Hello,

What about if you delete the whole folder for the Adobe Extension Manager, restart your computer and then try to install it again? Does this work for you?

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

get the problem solved by finding a workaround on Adobe’s website. Starting the ‘Extension Manager’ with administrator rights will debug it. Now the program indicates, that the ‘Dreamweaver Extension’ is installed correctly and there is no use to reinstall it.

Reply From: Likno Customer Support

Hello,

Glad to see you found a solution Smile

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro and Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Chris
Initial Email Subject: Tooltips and Menus
Support Case Month: August 2013

Hi. 
As you will see from my site, I have a mega menu, and I am attempting to tooltips from Likno Web Tooltips.  I have been able to add them successfully to the Main Menu Group.  However, I have not been able to get the Likno Web Tooltips to display in the Sub-menus - just the default tooltip formatting or the standard tooltip format for the page that links to the sub-menu.

On the sub-items style I want to use "Tooltip_MegaMenu" that displays the tooltip to the right of the target. This tooltip has been compiled with Source AllWebMenus. There is a title for each submenu item, as displayed.

Perhaps instructions or a demo for mega menus would help as I was unable to find anything in the manual or knowledgebase.

Hope you can help.  The software works fine otherwise thanks.

Regards,
Chris

Reply From: Likno Customer Support

Hello Chris,

Please, download the latest version of Likno Web Tooltips Builder  http://www.likno.com/jquery-tooltips/download.php

After you have installed it, open your tooltip project and make the following changes:

likno tooltip content source

After you have finished with the changes, re-compile your tooltips project and re-upload the produced files.

Then in your AllWebMenus project you need to add the class="megaTooltip" where you want the Tooltip to appear.

likno tooltip element

Compile your menu project and re-upload the produced files.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Chris

Hi again Aggelos,

Following my previous email, where I asked about interference between Toolip_Page and Tooltip_Mega  I made a change to Tooltip_Page (attached).  On the project tooltips tab, I changed Opens When to “Some of the page ….” and  defined a class name.  This change allowed both tooltips to be previewed as intended – it appeared to stop interference.  On compiling, the tooltip Tooltip_Mega was displayed in the menu for the first time, but not for the whole menu – only for subitems linked to the page that was open.  The rest of the menu used default formatting – as described in my previous email.

It would be useful to be able to use the in-page method with “ALL” title and alt items on the page (without having to define class), plus have mega menu items pick up tooltip style (with defined class), but across the whole menu, not just parts as I am currently generating.

Regards

Reply From: Likno Customer Support

Hello Chris,

Have you changed anything in the meantime as I see in this url {URL REMOVED} the submenu tooltips to appear in all submenus.

You can use the In Page source and ANY page element that uses title or alt. Note though that this will affect anything in your page. So if you have another alt or title in any other element in your page will be displayed in the Likno Tooltip. In this case, you don’t need to define any class for the tooltip.

tooltip content settings

If you need some specific tooltips to show differently then you could have the in page source option for SOME of the page elements and define a class for those items.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Chris

As I noted in my email this morning, I made my own tooltips with CSS for the menu (submenu groups), but I would prefer to use tooltips from Likno if I can get them working.

At the weekend I recompiled the site after changing my template in Dreamweaver, so the Likno calls appear in a slightly different order – this was so my menus stayed linked when I updated the page template.

I have attached two images to demonstrate the problem I have with Likno Tooltips. They are both from the page article1894ReformDressWedding.html – the bottom item on the “Articles” submenu. The page is on my computer, not on the website.  The browser is Firefox.  I have attached a copy of both my tooltips and the Menu as exported. 

The page on my computer is the same html as the version on the website so you can see the source html – {URL REMOVED}. However, the javascript  tooltip on the website is different to the zip file attached – so that Likno tooltips will not display in the submenu groups on the website version, but will on my computer.

View1 – this shows two tooltips for an item in the Articles submenu group - The green tooltip is the one generated by Likno Tooltips.  The orange tooltip is from my css.  Both tooltips get their data from data-tooltip in the menu html.  You will note that “Articles” is highlighted in the menu. 

View2 – this shows only one tooltip for “Comrie” – the orange tooltip from my css.  The green Likno tooltip is not generated, but should be too. 

The problem demonstrated is that the Likno tooltips are only displayed for the items that relate to the page being displayed – the one with the yellow item highlighting.  I would like the tooltips to display for the whole menu, not just for the page item opened.  If you can get this working I will delete my additional css, and use the Likno tooltips!

I hope the jpg files assist in demonstrating the problem.  As I am not in to javascript, I am not sure if the order of making javascript calls in my html affects how Likno software works?  All pages have Allwebmenus and tooltips, some have modal windows.  Perhaps get the order of my javascript calls checked too?

I look forward to hearing from you.

Regards,
Chris

Reply From: Likno Customer Support

Hello Chris,

Please, check the live option in your Tooltip_Mega

live option in likno tooltips

Then, re-compile your project and re-upload the produced files.

This should solve the problem  and you could see your likno tooltip wherever you have the attribute data-tooltip.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Chris

Thanks very much for the assistance.  All working now and uploaded. 
Regards,
Chris

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Mark
Initial Email Subject:   Dreamweaver Extension
Support Case Month: December 2013

Hello:

I have created a very large website with different sections of the website placed sub-folders. With the Dreamweaver Extension can I have each page in a menu in it's own sub-folder?

I am converting from Microsoft Expression web to Dreamweaver. In Expression web I can copy CSS menu links from one page to another and the program corrects the URL tree. Dreamweaver will not correct the URL in this way. In Dreamweaver I must relink all links. So this process takes an instant in Expression web but takes forever in Dreamweaver.

Will your program allow me to put the same menu on a different page without relinking all the links?

Thank you for your time

Mark

Reply From: Likno Customer Support

Hello Mark,

You can link your menus easily through AllWebMenus.

When you have finished editing your menu, you Compile it and then you Link Menu to your pages. You can click "Link Menu" and then select all the pages you need to link that menu to, from the left panel and then click on right arrows to transfer them in the right panel. The right panel contains all the pages you want to link the menu to. When you have selected all of them, click Link and you are done. This process will link the menu to your pages, relative to your Site Root. So, you don’t need to change any link on your own.

link javascript menu to page

You may want to read more information here: http://www.likno.com/wat_dreamweaver.html

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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