Knowledge Base support case for Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Michael
Initial Email Subject: Can't make my menu appear on my my site
Support Case Month: April 2014

Hello!

Regarding drop-down menu trees; I just can't get it to show on my pages, neither locally or online.

I'm using WYSIWYG (wb9).

I have compiled my project in wb9 and every menu-line in your program I have linked to a specific .html file. In wb9 I have made an "insert HTML code" object and pasted the line:
<div id="treeid" style="position:absolute; width:100%;"></div>

I have not changed the default name or paths in your program and uploaded all files to my web-server.

I have compiled my menu to the place that it publishes my site locally in WB9.

I would very much appreciate some help.

Best regards
Michael

Reply From: Likno Customer Support

Hello Michael,

In the page you provided me I can find the code
<div id="treeid" style="position:absolute; width:100%;"></div>

However, there is not linking code for the tree.

You need to link the tree (after you have compiled it) to the pages you need it to appear. Open the tree project and click Link Tree, on the form that appears choose the pages you want the tree to appear and click the right arrows to transfer them on the right side. Finally click the Link.

link drop down tree to pages

Alternatively, you may want to manually add the linking code to your pages. That means you need to edit the pages you want the tree to appear and add the following code right after the <body> tag.

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree_TeamEmployeeTraining ******** -->

<script type="text/javascript">var TreeName="tree_TeamEmployeeTraining",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>

<script type="text/javascript" src="/likno-scripts/tree_TeamEmployeeTraining/ldmt.js"></script>

<script type="text/javascript" charset="UTF-8" src="/likno-scripts/tree_TeamEmployeeTraining/tree_TeamEmployeeTraining.js"></script>

<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree_TeamEmployeeTraining ******** -->

Where highlighted you need to change that to values according to your project. In case you need help on this, please send me your tree project file so I can give you the exact names.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Michael

Wow :D

Thank you!

It’s a little embarrassing that I missed that, but now I am a really happy man!!!

I wish you the best of days!

Humble Regards,
Michael

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Theme install
Support Case Month: October 2012

above is the receipt number for my theme purchase of the dhtml theme for the drop down tree menu creator. I have been trying to install it but no joy... following the instructions in the zip file but theme is still not appearing in the theme list in  the drop down program

you guys have a great product once intalled.... you really need to work on ease of installation

Reply From: Likno Customer Support

Hello,

Did you by any chance have Trees already open when you copied the files? If so you need to restart the application.

I just downloaded your theme and copied the xml file & folder into the installation Themes folder, and when I opened the Drop Down Menu Trees application the theme appeared without problems:

drop down tree menu theme

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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