Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Lawrence
Initial Email Subject: Inquiry - Web Scroller Builder (Slider)
Support Case Month: March 2014

I am an existing customer of AllWebMenus. I would like to know:

1) if the Web Scroller Builder script can co-exist with the AllWebMenu script on the same page?

2) can I put two sliders (different design) on the same page?

Reply From: Likno Customer Support

Hello Lawrence,

First, thank you for your interest in Likno Web Scroller Builder.

1) Yes, all Likno products can co-exist in the same page, thus Likno Web Scroller Builder and AllWebMenus can work at the same page.

2) Yes, you can put as many sliders as you want in your page. To optimize that you will share the same likno-scripts folder for all the sliders so that you only call them once in your page.

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Claudio
Initial Email Subject: IE not working
Support Case Month: August 2012

My new web menu is working fine in FF, Chrome and Safari, but it is not working in IE version 9.0.8112.16421

Can you please help me?

Claudio

Reply From: Likno Customer Support

Dear Claudio,

I checked your page, and the problem is that you have two elements with the same ID:

two elements with same ID

Each ID should be unique in an HTML document, or it is considered “invalid HTML”. Most browsers will resolve this by keeping the first ID they find, but IE will just ignore all of them.

Please leave only one “nav” ID to fix the problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Claudio

This is great!  Thank you so much for you help, even though it was my mistake.

Claudio

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Michael
Initial Email Subject: customize web accordion
Support Case Month: July 2012

Hello,

I purchased 2 products from Likno. I very happy with the products, however, with the web accordion builder I am having one problem. If I Add the code to an empty page on my website it looks beautiful as in pic #1 below, but on the home page, Pic #2 it is stretched out.
I also noticed that the text is different in both pics. Something to do with the CSS file?? Could someone help me with this problem? Thank you very much

Best Regards,

Michael

correct view of accordion wrong view of accordion

Reply From: Likno Customer Support

Dear Michael,

I checked both your pages and the accordion seems “broken” in both pages in most browsers! It seems to be ok in the “empty” page only in IE because this page has no DOCTYPE (or even a <body> tag!) so it forces IE into “quirks mode” (essentially IE5.5 Compatibility mode). Shall I assume that the accordion also looks broken into the application preview?

If you cannot find the cause of the problem in the CSS you used into the application, please export and send me the project so that I can have a look.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Hello again,

After having a second look into your project and your page, I believe that the problem is caused by the different HTML you used, and specifically due to the <p> elements which tend to increase the size.

Please try using the application “Sample Code” especially for the Headers to see if this corrects the problem:

sample accordion code

Note that you can only insert one of the four identical <img> tags you see in each header. Each <img> represents a state (normal, mouseover etc) but since you use the same image in all states you can only have one.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michael

Hello Kostas,

I think it looking much better now! Thank you for your help. One thing I would like to change is the thin black border around the accordion, can I change the color?

Best Regards,

Michael

black border around accordion

Reply From: Likno Customer Support

Dear Michael,

This is easy Smile  it is part of the Container CSS:

accordion container CSS properties

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Russell
Initial Email Subject: Sub menus alignment
Support Case Month: May 2012

Hi
The menu I have set up has the sub menus placed directly under the main menu and then directly under each other in the allwebmenus preview. When I upload it to the URL above, the sub menus space themselves out (about 1cm between each).
Please could you advise which settings will correct this:
Thanks
Russell

Reply From: Likno Customer Support

Dear Russell,

There is a CSS issue in your page that causes this problem. I found the following code in your “main.css”:

.gearbox-main-box-content-text table, th, td

{
     background-color:;
     height:50px;
     padding-top:5px;
     padding-left:10px;
     color: #000;
     font-family: Arial, Helvetica, sans-serif;
     font-size:14px;
     font-weight:400;
     line-height:16px;
}

The problem is with the selector which currently affects ALL <th> and <td> elements in your page.

To correct the problem you should change it from:

.gearbox-main-box-content-text table, th, td

To:

.gearbox-main-box-content-text table, .gearbox-main-box-content-text th, .gearbox-main-box-content-text td

 

Oh, and you may want to change the:

background-color:;

to:

background-color: transparent;

(assuming that this is what you want it to be and you did not delete a color by mistake)

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Russell

Hi Kosta

Thanks, that’s a great help, I will remember to check the css next time I have any issues.

Thanks very much.

Regards

Russell

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Scroller
Support Case Month: June 2012

Hello,
I have been looking at the Scroller. I see on the features page that this is listed: Add dynamic content (database-driven or programmable) to your scrollers.  Could you please tell me where to find this subject in the Scroller Help section, or explain to me how it relates to what I would do, or show me an example? Thank you.
John

Related URL: http://www.likno.com/jquery-scroller/index.php

Reply From: Likno Customer Support

Hello,

This is actually related to the DIV and UL/LI population methods, because you can programmatically show different DIVs or UL/LI elements when loading the page, based on parameters (from database or not) etc.

populate slider items items inside page through ul li or div structure

You will find more info on the specifications of these options in the Help section here:

scroller populated how help

Note that you can dynamically change the content of the scroller on a "server-side" basis, not "client-side". This means that you can show different aspects of the scroller (in terms of content) upon loading the page from the server, not afterwards.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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