Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: File / path access error
Support Case Month: May 2013

Getting this error when trying to compile for a second time.Created a menu and it compiled fine the first time.  Now on subsequent tries I get the File/Path Access error...as if I don't have permissions to overwrite those files that AllWebMenu 5 Pro created. I am and admin and created this folder in subfolder off my Documents folder.Not using any editor/plugin as I'm using Komodo for html editing.I can delete other files in this folder just not the menu files.Running Windows 8. Related

Reply From: Likno Customer Support

Hello,

Did you try deleting the files manually? If you are not able to do this, then it means that you indeed do not have enough permissions. Then only reason I can think of (and this is far-fetched) is this:

You installed AllWebMenus and run is straight from the installer, so it run “as administrator”. Now you are logged in as a user with super-user (but not real admin) permissions and you cannot remove the files of another user (the admin). I recommend that you try running AllWebMenus “as administrator” and see if can then overwrite the files it created.

Please let me know how this worked out.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

I did try and delete them manually...no go.

I decided to just duplicate my website folder and compile new into that.

It worked and more importantly it worked when I did a second compile...no error.

So not sure what the deal was with that one folder/files but hopefully I'm okay now.

Thanks

Reply From: Likno Customer Support

Hello again,

I am glad everything works in the new folder.

Regarding the old folder, you can try opening a Windows Explorer “as administrator” and using this to delete it.

Let me know if you run into any more problems.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Button Maker - Cant save Files
Support Case Month: March 2013

I just installed the Button Maker program. After I made a button, saved it, then when I go back to that file to open it, it wont let me?

clip_image001

It asks me what program should open my button file? and, the button maker is not in the list to open it. Why is this?

I cant seem to save my different master files and or projects?

Please let me know.

Thanks!

Robert

Reply From: Likno Customer Support

Hello,

The screenshot is not very clear, but it seems that after you saved the file you removed the “.wbm” extension. This caused windows to not recognize this file.

Still, your work is not lost! All you need to do to fix this, is to rename the file and add “.wbm” at the end.

Note that you can also open these files in Button Maker without renaming them, but you have to do it from the application using “File->Open”.

If the files have the “.wbm” extension and they still do not work with double-clicking, then I strongly recommend that you install the application again.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

Hi Kostas,

The extension of ".wbm" was on the saved files. After I sent you an email, I went to the file, right clicked on it, and choose to open with button maker. It opened the file. I took your advise and uninstalled the program, and reinstalled it. The files open, but they have a different looking icon, its not the full icon as it in the start menu or desk top?

Thanks!

Robert

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Steven
Initial Email Subject: File Name
Support Case Month: March 2013

How do I name my menu as a js file? I wish to add it into an existing Frontpage document, your help facility isn't very clear.

Kind regards,
Steven

Reply From: Likno Customer Support

Hello,

You need to compile your menu (within AllWebMenus) and you will get the .js compiled menu files.

Best Regards,
Aris Filkostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Pat
Initial Email Subject: How can I add the tag: id="awmAnchor-menu" to a CSS file?
Support Case Month: March 2013

How can I add the tag: id="awmAnchor-menu" to a CSS file?
As you can see the menu in my URL scrolls, when it should be in the gray area.
I'm using some new code to keep the top header at the top, and want the menu up there to.

Thanks ...need some magic :-)
Pat

Reply From: Likno Customer Support

Dear Pat,

Please try the following Positioning:

menu positioning properties

Also, you should set the menu to “float on scroll”:

menu floats on scroll

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Pat

Your magic worked …

Thanks,
Pat

 

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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: need help with buttons
Support Case Month: January 2013

My question is this...  I need buttons without the white background.  Can I make them with invisible background?  I can’t find a color to exactly match the page I need the buttons for.  Please help. 

Thanks

Reply From: Likno Customer Support

Dear User,

Regarding creating transparent buttons, you can do this if you select the PNG file format that allows transparency:

png format image button

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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