Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Terry
Initial Email Subject: Menu Button Not Working in Firefox
Support Case Month: April 2013
Kostas,
I have main navigation buttons that work with Chrome, IE 8 and 9, Safari and Opera. But they do not work with Firefox. Can you have a look at the problem?
Terry
Reply From: Likno Customer Support
Dear Terry,
It seems that there is an error in your scripts. Specifically you are passing an “event” variable that does not exist. Since you do not seem use this variable anywhere, I suggest that you remove it.
Change the following line from:
function mNavi(event, id, n) {
To:
function mNavi(id, n) {
and all the links that are like this:
<a class="navlink" id="navlink2" href='javascript:mNavi(event, "a#navlink2", 2);' >
into something like this:
<a class="navlink" id="navlink2" href='javascript:mNavi("a#navlink2", 2);' >
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Tags: button, chrome, FireFox, function, IE 8, Menu, navigation, Opera, Safari
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Robert
Initial Email Subject: Menu Question
Support Case Month: April 2013
Hi Kostas,
My new main nav bar works in IE but it goes off the page in Firefox?
The site is live now. I never had a problem with it fitting. I did add one ore menu item, but I played around and it fit fine. I never had your program give me this kind of error, it always seem to work across all browsers.
What do you think it could be?
Please let me know.
Thanks,
Robert
Reply From: Likno Customer Support
Dear Robert,
I checked your page in various browsers and I see that this happens in most browsers, even in older versions of IE.
The reason your menu fits in IE9+ is that IE has a special font rendering engine that makes fonts a bit smaller in width.
The solution is to make your menu smaller (e.g. by removing 1-2 pixels from the empty space between each item pair) and then set the minimum width to 940px in order to make sure that it has the same size in all browsers.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Tags: browsers, FireFox, IE, IE9, Internet Explorer 9, Menu, nav bar, width
Knowledge Base support case for AllWebMenus and Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.
Initial Email From: RuuRd
Initial Email Subject: menu show on top of modal windows in IE 10
Support Case Month: April 2013
Dear reader,
after the last update of Likno Modal Windows, the Likno Menu stays on top of all objects also the LWMW-layer. Setting z-index of the menu to -1 did solve it for Firefox, Chrome but not for Internet Explorer 10
What to do?
Thank you for your help in advance.
Kind regards,
RuuRd
Reply From: Likno Customer Support
Dear RuuRd,
Where did you set the z-index to -1? I checked your site and I see that the menu is set to z-index: 1000.

The same is true for the modal window. Please change the modal window z-index to 1010 or the menu z-index to 990 in order to fix this problem.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: RuuRd
Thank you Kostas,
I forgot that this value is (or can be) set in the IDE of AllWebMenus, so I did set the other value somewhere else in my code (later executed).
Kind regards,
RuuRd
Tags: chrome, FireFox, IE10, Internet Explorer 10, Menu, modal window, z index
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Claudio
Initial Email Subject: iPad grey border
Support Case Month: March 2013
I would like to report a problem that I had seen before, but thought it was a matter of my configuration. The more I look at it, the more I think it is a bug in the program, that persists after I downloaded the newer version:
In the menu below, the look is perfect in IE, Firefox and Chrome. When I try in the iPad, I see a gray border that I cannot eliminate.
Reply From: Likno Customer Support
Hello,
I noticed that the “dot.gif” image (which is automatically generated when you compile the menu) is not online as expected under:
http://{URL}/atimo_s/MainMenu/dot.gif
Can you please upload this and let me know if the problem is resolved?
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Reply From: Claudio
It worked perfectly! Thank you very much!
Tags: border, chrome, FireFox, IE, image, ipad, Menu
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: J. and F.
Initial Email Subject: responsive menu positioning
Support Case Month: March 2013
We see in the "position" setting for the responsive menu that there is no "relative position" to select. We perceive, if there was a "relative position" to select in positioning the menu, then perhaps the menu would not cover our content when we resize our browser's window.
We do not see the responsive menu auto-size itself using our iPod, which is 480x320px. The responsive menu appears full size without making any attempt to reduce itself to fit the 320px screen. However, when we reduce our Firefox browser, version 18.0.1, to 320px, the menu does auto-size but covers up all adjacent content. (Probably because there is no relative position setting).
J. and F.
Reply From: Likno Customer Support
Hello,
Regarding the Positioning of your menu, please note that each menu version can have its own Positioning and it seems from your compiled menu that you have set the first version to be positioned Relative to Element, but the other three are positioned Relative to Window.
The easiest way to fix this, is to clone the positioning from the first version to the other three. To do this, use the following link in the application:

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Tags: browser, FireFox, iPod, Menu, position, relative position, responsive, responsive menu