Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Sarah
Initial Email Subject: Question about AllWebMenus Pro product
Support Case Month: August 2013
Hi Likno Sales!
Currently I am using an older version of the AllWebMenus product on my website that is not showing in the Safari browser and I am thinking about upgrading to the newest one.
Will this new AllWebMenus Pro work in all browsers (IE7, IE8, IE9, IE10, Chrome, Firefox, Opera, and Safari)? And will this menu work on my website if someone is viewing the site on their phone? My site is not a responsive website, but when you look at it on the phone, you can see it as a mini version on the phone and I want to know if the menu is compatible with phone browsers. So even when people are pinch to zooming on my site from their phone, they are able to use the menu.
Also, when I purchase this product, will there be instructions on how to integrate this product into my website? Is there instructions on how to upgrade or change the AllWebMenus I currently have in my website with the new one?
Reply From: Likno Customer Support
The answer is yes, AllWebMenus Pro (the latest version) works in all modern browsers including IE7, IE8, IE9, IE10, Internet Explorer 11, Chrome, Firefox, Opera, Safari.
Indeed, the menus are going to work on devices such as smartphones/tablets.
With AllWebMenus you are able to create up to 4 versions of your menu in case you want it to be responsive. Still, you can leave it as is and it is going to work on phones/tablets.
When you purchase the product, you need to login to your userarea and download the latest version of AllWebMenus.
Install AllWebMenus Pro.
Then, open your menu project, re-compile it and re-upload the new produced files.
Let me know if you need more information.
Reply From: Sarah
Thank you, Aggelos!