Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Pesi
Initial Email Subject: Bad display with IE10
Support Case Month: March 2013

In IE10 i see that in any of the menus where the menus/items have transparent backgrounds – the transparency is gone and the background shows as a default grey color.

The horizontal length of some of the menus becomes longer in IE10 and is correct in IE9

Any advice would be appreciated Kostas…

Thanks,
Pesi

Reply From: Likno Customer Support

Dear Pesi,

Regarding “{HOME PAGE URL}”, indeed the menu becomes a bit wider, but this is because of the way IE10+ renders fonts (the so called “cleartype”) which is wider than usual for specific fonts.

Regarding the transparency issue, I have checked our database and noticed that there was a fix for something similar in build 902. I have extended your Update Plan up to mid-January so that you will be able to get this version and see if it resolves any remaining issues. Please download this from your User Area account (and get a new Activation Code to pass the new license info).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Pesi

Hi Kostas – that corrected the problem in all the sites completely!

Thanks so much for your help and advice.

Best regards,
Pesi

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Adrian
Initial Email Subject: cross-browser issue 
Support Case Month: March 2013

Hello,

There is a small bug
- In IE7 - the menu slips to the right 2px
- In Google Chrome - it slips to the left 1 px
- In Firefox - it slips to the left 1 px, also

Works ok in IE8, IE9, Opera.
Not tested in IE10

Please advice.

Thank you

Reply From: Likno Customer Support

Hello,

Note that each browser may render the fonts slightly differently and this can cause a with difference.

The best way to ensure that the menu has exactly the same width is to specify it:

main menu minimum width

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Adrian

Hello,

Thank you for your prompt response.

It’s ok now.

For your knowledge this is what I’ve done:

I inserted a new div for IE7 especially, positioned with CSS hack.

I used browser specific offsets for the other browsers. Also I had to set the header font size at 6px (Opera splits the header also, because of the font size).

Best regards,
Adrian

Reply From: Likno Customer Support

Dear Adrian,

But this way your menu is still differently sized in each browser and you just “center” it with offsets.

If this is what you wanted, you could do it much easier (and more reliably) by selecting “top-center” in the Positioning property.

My recommendation would be to avoid the use of the <span> and Position the menu relative to the <div> with id="meniu".

Also, if you prefer, you can set it to be “top-center”, but I would also set the minimum width to 962px to make sure that it has the same width in all browsers.

This way you will not need any special offsets nor any CSS hacks.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Width
Support Case Month: February 2013

Hello

I try to get the width to max 960 px, how do I do that? I see how to set it to min.

Hope you can assist.

Reply From: Likno Customer Support

Hello,

I am afraid that it is not possible to set a “max” width. Instead, you should make your menu smaller by checking the following:

1) remove the “uniform items” option that makes all menu items as big as the largest one:

uncheck uniform items

2) remove any unwanted padding from your menu items:

menu padding property

3) If the menu is still too large, consider choosing a smaller font:

menu text size

Once you do these, and your menu is smaller than 960, you can set the min width to 960 to make sure it always has this width.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Hello! We have released a new version of Likno Web Scroller (jQuery Slider) Builder: Version 2.0 build #130.

Check out What's New

- Added a user-friendly WYSIWYG CSS Editor for all CSS-related properties, making the software much easier to use.

jquery slider scroller css editor

- Added Example 12 (BBC mockup): Similar scroller to the live scroller on bbc.com (as of Jan 29, 2013). Use of a "Bullets" only navigation. Use of "Arrow CSS Classes" and "Arrow Container CSS Classes". Use of "Pause when mouse is over the Scroller". Use of "Content CSS Classes".

jquery slider scroller bbc

- Added the ability to change the "Navigation Buttons" order.

- Added the "Arrow button speed multiplier" feature.

- Added the "Center the selected item" feature.

- Added the "Content CSS Classes" property.

- Added support for jQuery 1.8.

- Major rewrite in the transition effect engine (smaller, more flexible & more efficient).

- Fixed a bug in the "Play/Pause" reverse toggle button.

All features here: http://www.likno.com/jquery-scroller/index.php

Download the new version of our web scroller (jquery slider) builder at http://www.likno.com/jquery-scroller/download.php

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Patricia
Initial Email Subject: Sizing problem
Support Case Month: February 2013

Is there some means of forcing a menu to be the same width as the image it is attached to? I have the menu looking perfect in my browser but it overhangs a full inch in the site owner's browser. This has actually perplexed me for quite a while. Thank  you!
Patricia

Reply From: Likno Customer Support

Hello,

It seems that this happens because Firefox does not recognize the “Arial Black” font! Hence your menu in Firefox has a different font (probably “Times New Roman” which is the default) and it appears much smaller.

You cannot set the menu to always have the same width as the positioning image (e.g. changing widths when you change the image), but you can easily set it to have a specific minimum width:

set menu minimum width

This will correct the width problem, but the menu will still have a different font in each browser. To fix this issue too, you should probably use “arial” instead of “arial black”.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Patricia

Since the arial font is smaller, the entire menu shrank and is now too short. My client is checking with Chrome and Explorer 9.  I am using Explorer 10, the shortness is the same for all three browsers.  Anyway to get it the same size?

Reply From: Likno Customer Support

It is in the screenshot of my previous email!  Smile

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Patricia

Excellent! I have used and loved All Web Menus for years, but as good as the software is, your service is even better!

Thank you so much!

Patricia

 

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