Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Allwebmenus
Support Case Month: November 2012

I have been trying the preview version of IE10 on win7 - the font size seems to be bigger which forces longer menu items to split onto 2 lines, in Firefox and Chrome they are on 1 line. do you know if this will be corrected for the release ?

cheers .. Mike

Reply From: Likno Customer Support

Dear Mike,

I saw this issue even in IE9 in win7. This happens when the IE browser drops into "quirks mode" which is essentially IE5.5 mode.

And this happens because you do not have a valid DOCTYPE in your page.

Please try changing this:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"> <html><head>

With the default HTML5 DOCTYPE definition: 

<!DOCTYPE html>
<html><head>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

thanks Kostas problem solved.

I remember now - using a 3.2 Doctype was the only way I could get my old version of Allwebmenus working with IE8 / 9, 848 I think.

cheers .. Mike

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Custom Font Set 
Support Case Month: December 2012

I want to use a custom font on my menu.  So I have the following in my header:

<link href='http://fonts.googleapis.com/css?family=Raleway' rel='stylesheet' type='text/css'>

And then I created the custom font set for my menu:

'Raleway', Verdana, Arial, Helvetica, sans-serif

And my menu completely disappears!  Please advise.

Reply From: Likno Customer Support

Hello,

I just checked your site and I see that the menu is there, but without the Raleway font. I assume that you removed it in the meantime in order to make your menu show again.

Did you try adding the new font without any quotes? If not, please try this now and let me know if it worked.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Perfect .. thank you!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Steve
Initial Email Subject: Menu font style 
Support Case Month: December 2012

It's great that your program offers so many font selections. Only, most browsers don't support them.
Is there a way to have the menu save the font as a graphic (or something like that) so it can override the browser default?
Thanks,
Steve

Reply From: Likno Customer Support

Dear Steve,

No, I am afraid that this is not possible.

AllWebMenus will show fonts that are installed in your PC. You can either:

1) Choose standard fonts that are available in most PCs and also set fallback fonts in case they do not exist

2) Make images with the text using a graphic editor (such as “Paint”) and then load the images into the menu

3) Use a font library such as Google Web Fonts that will show a “funky” font in any PC (you should also use fallback fonts with the same size here to avoid possible menu sizing issues)

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Steve

Kostas,

Ah… As you might have guessed by now I don't give up that easily.

Here's what I did.

I wanted "Arial Narrow" for my font which is not supported by all browsers.

First, I created my own font family and put it in my "style.css" file, which looks like this:

===========================================

@font-face {

    font-family: narrow_font;

    src: local(narrow_font), url('fonts/ARIALN.TTF') format('opentype');

}

===========================================

Then, copy the "Arial Narrow" font .ttf file to a folder on the website called "fonts".

Next, I selected "Arial Narrow" in AWM as my font then made a custom font group so there were fall backs (just in case it didn't work).

That group looks like this:

===========================================

"Arial Narrow", narrow_font, Arial, Helvetica, sans-serif

===========================================

Now, if someone's computer actually has "Arial Narrow" installed on their computer, it will use that. Otherwise, next it will use my custom font family and pull the font from the "fonts" directory on the server.

Steve

Reply From: Likno Customer Support

Good job!

The menu looks good in all my browsers.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Taller Text
Support Case Month: December 2012

How do I make the text taller instead of longer

Reply From: Likno Customer Support

Hello,

I am not sure what you mean. You want to have multiple lines of text? Or do you want each letter to be taller?

The first is easy, just add line breaks.

The second depends on the font you are using I guess. You would have to find a font that is “narrow” which means taller and not as wide.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Buddy
Initial Email Subject: change text colors and background color tooltip
Support Case Month: March 2012

Hi Kostas, I bought the tooltips and have a rush job I am working on, how do I change the text color and background color of a tooltip, I can't find the css file?

I have a page with 38 names and when you mouseover the name I want to show their credentials.

Thanks for all your help.

Buddy

Reply From: Likno Customer Support

Dear Buddy,

Everything is under the Style Editor in the Tooltip CSS field:

style editor tooltip CSS

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Buddy

Thank you again, two more questions, how can I have the name in one color font, and the credentials in another color font? Also how can I get a tooltip to show this way:

different color in tooltip text

Buddy

Reply From: Likno Customer Support

Well, I guess you need to remove the “Tip” and set the border to 0px. Then set the background to black and the size to 749x88.

Regarding having different text color for parts of the text, please keep in mind that the content of the tooltip is full HTML so you can have TABLEs, DIVs, etc. and use their “style” property to apply different text and background colors (and more).

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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