Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: WordPress Plugin
Support Case Month: December 2013

Hi, I'm experimenting with AllWebMenus on a new site running WordPress. I'm a bit confused by this:

With the purchase of 1 AllWebMenus license you also get unlimited Server-Side Menus API licenses (unlimited domains/websites for Joomla/Drupal/Wordpress/etc.) for free!

To purchase a license: AllWebMenus order page

If you already purchased an AllWebMenus license prior to August 10, 2010, click here to login to your Likno User Area and purchase the "Unlimited Domains" license at $59.95 only.

Does this mean customers who have been with you for over 3 years are the ones that have to pay to use the plugin??

Reply From: Likno Customer Support

Hello,

You are able to use the WordPress plugin, you don't need to pay something extra.

You can download AllWebMenus WordPress plugin here: http://www.likno.com/addins/wordpress-menu.html

AllWebMenus WordPress Plugin is free for all users, but you need to own an AllWebMenus Pro license, as they work in combination.

Although optional you may want to upgrade your license of AllWebMenus Pro so you can download the latest version that totally supports Internet Explorer 11. You may want to see what's new here: http://www.likno.com/whatsnew.html

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Terry
Initial Email Subject: Confused about product offer
Support Case Month: July 2012

Hi,

I'm finally getting around to upgrading my AllWebMenus Pro, but I'm confused about what's actually contained in the product.  From the purchase/upgrade page, it looks like floating / sliding / drop-down menus, etc., are all optional and an additional cost beyond the basic product.

Does this mean that the program doesn't have the ability to create any of these types of menus without purchasing the add-ons?  I tried to find a specific list of what's included in the base program, but couldn't figure it out.

Thanks for any help with this...

Terry

Reply From: Likno Customer Support

Dear Terry,

Actually there are only two paid Add-ins currently, the “Advanced Floating Menu” Add-in and the “Sliding Menu” Add-in.

All the basic menus (horizontal & vertical) are included in the basic package without any extra cost. You only need to pay extra (to purchase the Add-in) if you want to create a Sliding Menu, or an Advanced Floating Menu (note that “Constant Floating Menus” are also included in the basic package for free).

If you want to see in more detail what the specific Add-ins offer you, have a look at their pages:

http://www.likno.com/addins/floating-menu.php

http://www.likno.com/addins/sliding-menu.php

Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Terry

Thanks for the quick reply and explanation, Kostas, appreciate it...
Terry

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: lost theme in allweb menu
Support Case Month: March 2012

I rarely update this site but now that I need to, the blueplastic-assets theme has disappeared. Can you help me with this? Thank you.

Related URL: http://www.portcitycorvetteclub.com

Reply From: Likno Customer Support

Hello,

The “blueplastic” theme is part of the free ThemePack that you got with your AllWebMenus purchase.

If you re-installed AllWebMenus in a new PC this would not be in the pre-installed themes.

Please login to your Likno User Area account and download the free ThemePack (or even better all your licensed themes) in order to access this theme.

menu themes download page

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: lost menu theme in all web menu

Initial Email From: User

I rarely update this site but now that I need to, the blueplastic-assets theme has disappeared. Can you help me with this? Thank you.

Reply From: Likno Customer Support

Hello,

The “blueplastic” theme is part of the free ThemePack that you got with your AllWebMenus purchase.

If you re-installed AllWebMenus in a new PC this would not be in the pre-installed menu themes.

Please login to your Likno User Area account and download the free ThemePack (or even better all your licensed themes) in order to access this free menu theme.

clip_image001

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

 

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