Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Steve
Initial Email Subject: Menu positioning
Support Case Month: March 2014

I created a dynamic menu for Joomla with the menu positioned by  a div element (#page). The menu displays correctly in Firefox 27.0.1, IE 9 but not in Chrome. It displays about 28px higher than where it needs to be. I also tried to position relative to a image with the same results. Help!

Reply From: Likno Customer Support

Hello Steve,

Please, remove that specific offset Y for the Chrome.Watch movie online The Transporter Refueled (2015)

menu specific offsets

Then, re-compile your menu project and re-upload the produced files to your server.

Please, let me know how that worked for you.

Thank you.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Steve

Thanks, works perfectly

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Paolo
Initial Email Subject: Accordion pane status is not remembered in Chrome
Support Case Month: May 2013

Hello,
I have created an accordion, I tested in all browsers and everything seems fine.

However in google Chrome is not remembering the status of the panes and always reopen when changing pages… is it maybe because I am testing on local??

Reply From: Likno Customer Support

Hello Paolo,

Yes, it is possible that Chrome does not allow the use of cookies locally…

Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Chrome Issue
Support Case Month: April 2013

Look at this page, URL above, with IE. Notice the gray and blue tab lines. Now look at this page using Chrome. Notice the gray and blue tab lines are dropped down lower.
Any ideas. AllWebMenus Pro ver 5.3 build#886

Reply From: Likno Customer Support

Hello,

This seems to be a positioning issue. In Chrome the menu is positioned 10px lower within the iFrame, so it is not all visible.

I see that you are using various browser-specific offsets in your positioning. I strongly recommend removing all of these. If your Positioning is correct, then you should not need any of these!

Are you using Window-related positioning? It would help if you send me your project.

Also, I noticed that the pages in your iframes are not valid HMTL files:

clip_image002

Please make sure that these are also valid HTML files, with DOCTYPE, <html> tags etc, something like this:

<!DOCTYPE html>
<html>
<head></head>
<body>
<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR menu ******** -->



<script type="text/javascript">
var MenuLinkedBy="AllWebMenus [4]",awmMenuName="menu",awmBN="886";
</script>
<script charset="UTF-8" src="menu.js" type="text/javascript"></script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR menu ******** -->
</body>
</html>

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Chrome not able to handle AWM menus
Support Case Month: February 2013

Having issues with the latest release of chrome.  I have updated my AWM to 5.3 #902 and pushed up the new files but still experiencing the issues.

Reply From: Likno Customer Support

Hello,

I see two possible problems:

1) You have two menus in your page, each compiled with a different version. Please make sure that all your menus are compiled with the same version.

2) The menu Linking Code is not right after the <body> tag as it should be, but instead it is within other tags. Please move the Linking Code directly after the <body> tag.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Paul

I tried recompiling both menus, and changing the project properties, no change on chrome.  This menu has worked perfectly for all browsers for over 2 years.  Just in the last few weeks did it stop working for Chrome only.

Reply From: Likno Customer Support

Dear Paul,

I did a thorough check of your site and it seems that there is a specific CSS that is causing this.

It seems that this is part of your WordPress theme. Specifically in the following file:

{FILE PATH REMOVED}

Please remove this in order to fix the problem. In the meantime I have forwarded this to our developers to see if they can come up with a permanent fix.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Paul

That did the trick.  The css has been the same for quite some time, but thank you for the fix.  I really appreciate you looking that deep into it. 

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