Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Michael
Initial Email Subject: General Probs with
Support Case Month: August 2012

hello likno!

your scripts all looking fine and i tried first the modal-window. I thought i can handle it, but for a german it is not as easy as promised on website ;-) . so - are there any german websites where i can look for examples/faqs/helpfiles?
i am using the wysiwyg webbuilder 8 - works good - and would like to integrate your tools - but as i said - it is difficult.
may be you have some ideas ...if modal will work in a few weeks or months :-( i will try the AllWebMenus.
hope, that i can work it out ...
thanks for helping me ;-)

regards
michael

Reply From: Likno Customer Support

Dear Michael,

I am afraid I do not know of any websites in German regarding any of Likno’s products!

What I do know is that the guys from WYSIWYG have created a special extension for AllWebMenus that helps with the integration:

http://www.likno.com/wat_wysiwyg_web_builder.html

Unfortunately, to the best of my knowledge they have not made a similar extension for Modal Window.

Still, If you tell me where you found difficulties with the Modal Window, I would be more than happy to help you out.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michael

Hello Kostas!

With Modal-Window i am still on „war“ – but it will work on it later …I bought your AllWebMenu ;-) And I must say it is great!

I am using the WYSIWYG-Webbuilder with the extension “Allwebmenu” inside. It works fine – I am using it with “complete structure and options of Allwebmenu” – so no Entries inside Webbuilder (Menu-Entries).

But there is a little problem – hope you have a solution.

In the Webbuilder the position of the menu should be left and approx 70px from top.

Top Position is correct, but the horizontal position is not correct – it begins approx 300 px from the left – and so it is on the right outside from my website.

The HTML-Code inside the builded websites of Webbuilder is the following:

<script type="text/javascript">var MenuLinkedBy="AllWebMenus [4]",awmMenuName="awmULLI-headerfooter",awmBN="800";awmAltUrl="";</script>

<script charset="UTF-8" src="headerfooter.js" type="text/javascript"></script>

<script type="text/javascript">awmBuildMenu();</script>

<div id="awmAnchor-headerfooter" style="position:absolute;left:0px;top:63px;width:763px;height:30px;z-index:6">

<div id="headerfooter"> &nbsp; </div>

</div>

</div>

So I think it is correct according to the position?!

What can it be? Do you need some screenshots or something else to check?

Thanks a lot for helping me soon ;-) !!!!!!!!!!!!!!!!!!!!

Regards
Michael

Reply From: Likno Customer Support

Dear Michael,

Your code seems to be correct, but it is possible that something else in the page is causing the horizontal shift to your Positioning DIV (and the menu follows it).

Can you please send me a URL to see your test-page? if this is not available, can you zip and send me your test folder?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michael

Hello!

Now it works!

I have changed the positioning in the allwebmenu project options to “relative window” with offsets according to the placeholder-postion in the webbuilder 8!

Hope you understand? so it is not really comfortable, but it works.

Lucky ;-)

But with the modal window …

I’ll  write a mail later …

Thanks for quick support!

Regards
Michael

Reply From: Likno Customer Support

No problem. Just remember that in order for me to better help you, you need to send me an example so that I can actually see the problem (and not guess blindly).

The best is always to see the online page. If this does not exist, then zipping and attaching the example folder will do the trick.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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December 26th, 2012AWM: How to adjust menu width

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Becky
Initial Email Subject: adding drop down menu to website
Support Case Month: March 2012

Hi.

I am done building my web menu. My coding is set so the drop down menus have an auto width however they aren’t adjusting to the correct widths..some have extra space and others have too little thus forcing the sub menus to become vertical instead of horizontal. Since each Sub Menu has somewhere between 1-3 columns I wasn’t sure how many to put in the style editor. I am wondering if it will in fact still look right on an html page. Which brings me to my other issue. I am planning on adding the menu to an existing site. It’s through Network Solutions, the menu would thus need to appear in the header design coding (to apply to all pages of the site). I’ve been reading through your knowledge bank but keep finding information on linking the menu to a site that has a local root on the desktop, this site does not. The site is http://www.driveinautosound.com.

I’ve attached my menu.

Thank you for all of your help and assistance!

Cheers,
Becky

Reply From: Likno Customer Support

Dear Becky,

If you turn the “Menu Structure” option back to “inside this project” you will see that you have set custom widths for most of your submenus:

menu minimum width

This is why these submenus are not becoming vertical, while the ones that do not have a width set become vertical.

There are two solutions for this:

1) change the menu back to “populate inside this project” so that the custom widths are actually active, and set widths for all submenus

OR

2) change your HTML code for each submenu so that it does not “brake”. One way would be to add your DIVs within TDs of a single table row.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Becky

Kostas,

Thanks for your assistance I was able to fix the alignment issue I was having with my submenus.

Thanks,
Becky

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Max
Initial Email Subject: AllWebMenus and Add-ins
Support Case Month: May 2012

If I buy the AllWebMenus Pro can I create menus without purchasing addins? Or do I have to also buy addins to make it work?

Reply From: Likno Customer Support

Hello Max,

Yes, with the standard AllWebMenus Pro license you can create both horizontal and vertical menus. You will need an Add-in if you want to create Sliding Menus.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Terry
Initial Email Subject: Confused about product offer
Support Case Month: July 2012

Hi,

I'm finally getting around to upgrading my AllWebMenus Pro, but I'm confused about what's actually contained in the product.  From the purchase/upgrade page, it looks like floating / sliding / drop-down menus, etc., are all optional and an additional cost beyond the basic product.

Does this mean that the program doesn't have the ability to create any of these types of menus without purchasing the add-ons?  I tried to find a specific list of what's included in the base program, but couldn't figure it out.

Thanks for any help with this...

Terry

Reply From: Likno Customer Support

Dear Terry,

Actually there are only two paid Add-ins currently, the “Advanced Floating Menu” Add-in and the “Sliding Menu” Add-in.

All the basic menus (horizontal & vertical) are included in the basic package without any extra cost. You only need to pay extra (to purchase the Add-in) if you want to create a Sliding Menu, or an Advanced Floating Menu (note that “Constant Floating Menus” are also included in the basic package for free).

If you want to see in more detail what the specific Add-ins offer you, have a look at their pages:

http://www.likno.com/addins/floating-menu.php

http://www.likno.com/addins/sliding-menu.php

Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Terry

Thanks for the quick reply and explanation, Kostas, appreciate it...
Terry

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Scroll bars on accordion
Support Case Month: September 2012

Hi,

I have fixed images I would like to display without the vertical and horizontal scroll bars that are 600x480. No matter what I try I cannot get the scroll bars to disappear. What am I missing in the settings?

Thanks,

Mike

Reply From: Likno Customer Support

Dear Mike,

If you get scrollbars this is most likely because your images do not fit in the accordion (check paddings etc.).

If you want to force-hide the scrollbars, you should be able to do so by adding “overflow: hidden;” in the Body CSS:

body css overflow hidden

If this does not work, please export and send me your project so that I can have a look at it.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Thanks Kostas for the help.

 

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