Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject:  Modal window links
Support Case Month: September 2013

Hi 
The problem of links not highlighting, only occurs when the modal window
covers the trigger button, so is dependent on screen resolution as well. 
Regards
Graham

Reply From: Likno Customer Support

Hello Graham,

You may want to add Hover CSS for your img with id="Image1"

CSS properties

You could add in your CSS file

#Image1:hover { Cursor:pointer; }

This way, no matter what, when you mouse over this image you will have the pointer cursor.

In Chrome though it works for me.

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Please advise as fast as possible (database problem)
Support Case Month: December 2012

I faced another problem

I want to keep the menu open in my put with hover color

The problem is in this print screen notice that I opened the page Glass – CAt 1 under GLASS

menu preview
 

I want it to be like

menu highlighted preview

Reply From: Likno Customer Support

Hello again,

I believe the easiest way to achieve this is to simply enable the “Automatic Highlight” based on the URL:

menu automatic highlight

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Chris
Initial Email Subject: Crosshair pointer showing menu set for hand
Support Case Month: August 2012

Hello

I'm using two menus, menubrown.js for the "brown" themed page and menublue.js for the "blue" themed page.

On both menus, the Home page link has a crosshair pointer, the menu has been set for a hand.  If you hover over all links you will see what I mean.  How do I fix this problem?

Also please can you tell me how to fix a hyperlink problem.  On the "brown" themed page the menu AIRBRUSHING points to http://www.powerscourt-cockers.co.uk/addictive/airbrushing.html, however despite the "blue" themed page having the same hyperlink set it is actually taking you to the "brown" themed home page rather than the airbrushing page!  It's not meant to be like this, the hyperlink is still http://www.powerscourt-cockers.co.uk/addictive/airbrushing.html

Thanks, Chris

Related URL: http://www.powerscourt-cockers.co.uk/addictive/index.html

Reply From: Likno Customer Support

Hello Chris,

Both are really strange and I believe that you have a "customized" value in the project for the "Mouse" on the "Home" item. Also, are you sure that the 2nd project has the same link there?

Please export and send me your 2 project files, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export menu project

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Chris

Hi Aris

Thanks for your email.  Both zip files are attached.

Yes, the blue themed page hyperlink for “Airbrushing” is set in the menu for http://www.powerscourt-cockers.co.uk/addictive/airbrushing.html but when the link opens the page it’s opening http://www.powerscourt-cockers.co.uk/addictive/index.html instead.

Regards, Chris

Reply From: Likno Customer Support

Could it be that you forgot to re-compile BOTH menus after you made changes?

Because the PREVIEW in AllWebMenus shows them as they should, I do not understand. They work fine there…!

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Chris

Hi Aris

I did recompile both menus after I’d made changes.

However, in the screen shot below it says “site_root\menu.js”.  Do you think this is the cause of the problem?  My menu for the brown theme is called “menubrown.js” so the names don’t match.  If I do the same in the blue theme it also says “site_root\menu.js”

menu compiled successfully

Regards, Chris

Reply From: Likno Customer Support

Yes, this must be the problem, you need to change the compiled names to the proper ones (the ones that you use when you linked the menu to the web pages):

compiled menu name

This is where you will do this.

Also, how did this happen? How did you link with a different name but then the compiled name was the default one? I am curious to see why this happened in order to prevent it in the future.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Chris

Hi Aris

The menus are compiled to their respective .js names now, I don’t know why the default menu.js popped up but I altered the location to the custom one in the properties folders and it’s working now.  I’ve recompiled and the issue with the crosshair has been resolved.  Thanks for your help.

Chris

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Erik
Initial Email Subject: delay menu items
Support Case Month: April 2012

Hello,

Is there a way I can corporate a delay in my menu items like the attached link: http://www.templatemonster.com/demo/31444.html

Thanks

Erik.

Related URL: http://www.templatemonster.com/demo/31444.html

Reply From: Likno Customer Support

Dear Erik,

Assuming you refer to the submenu opening delay, you can do this from here:

submenu opening delay

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Erik

Hello Kostas,

I was more interested in the background picture. The way it is delayed from right to left if you hover over the menu.

Erik

Reply From: Likno Customer Support

Dear Erik,

I am afraid that this effect cannot be recreated in AllWebMenus. You can, if you want, run some JavaScript code every time the mouse moves over a menu item, so I guess you could use some external (or custom) code that just changes the background image and call it from AllWebMenus.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Erik

Thank you for your quick response.

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Dena
Initial Email Subject: iphone / ipad support
Support Case Month: September 2012

Hello:

I'm trying to get my drop-down menus to work on an iphone/ipad. They don't seem to work 'on hover.' Should I be able to do this with my build (5.3 build #874)?

I've tried to find this answer in the knowledgebase, but searching 'iphone or ipad' brings up exactly one doc about modals.

Any direction would be much appreciated!

Thank you,

Dena

Related URL: http://www.klabin.com

Reply From: Likno Customer Support

Dear Dena,

By “hover” you mean that you “touch” the specific item, right? I believe this was added in build 886.

You will have to extend your Update Plan in order to be able to activate the latest AllWebMenus version which includes this fix.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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