Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Randall
Email Subject: trial & export
Support Case Month: April 2013

To whom it may concern,

i downloaded trials for both the "AllWebMenus" and "Likno Web Tooltips Builder"

trying out the "export" feature to get the relevant html & css for both programs i only get the generic program file extension and one image.

Is this export disabled/limited for the trial versions ?

I presume they must export html & css, other wise how do i get or use them for a web project ?

your kind assistance in this would be greatly appreciated.

kind regards,
Randall

Reply From: Likno Customer Support

Dear Randal,

The "export" function will export the menu project so that you can transfer it to another computer.

What you are looking for is the "Compile" function. This is available for localhost in the Tooltips trial application, but it is not available in the AllWebMenus trial. If you want to be able to also compile a menu, please let me know and I will send you a custom trial activation key.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Terri
Initial Email Subject: mega menus
Support Case Month: April 2013

I am just getting started with AllWebMenus Pro and am trying to create a mega menu but don't see that option in your style list. Can you walk me through how to do this?

Thank you,
Terri

Reply From: Likno Customer Support

Dear Terri,

Regarding the mega-menu, this can be achieved by adding a single submenu item that uses the “HTML – Full Mode”. This way you can add custom HTML to create the content of your mega-menu. You can see examples of this and download the menu projects in our online examples page:

http://www.likno.com/examples.html?example=mega_dropdown_menu1

http://www.likno.com/examples.html?example=mega_dropdown_menu2

In order to use an image with a link, you can add an HTML code similar to the following:

<a href="http://www.mysite.com/">
      <img src="myimage.jpg" style="border: none;">
</a>

To create a submenu that takes up the full screen, set it as a menubar:

menubar mega menu

Finally in standard floating menus, if you want to use an image, simply add the image and link in the appropriate fields:

menu image property

I hope the above were helpful. Please let me know if you need anything else.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Accordion Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Sandy
l Email Subject: Accordion
Support Case Month: April 2013

How do I get the text to wrap so there is no scrolling within the panes?

Reply From: Likno Customer Support

Hello,

I checked your page and I see that you do not have a DOCTYPE, so your page is not considered as valid HTML.

no DOCTYPE html

Please try adding this as the first line in your page to see if this fixes the problem:

<!DOCTYPE html>

Note that this may make other errors visible in your page. One such issue I noticed in my test was that your main image appeared broken:

broken main image

To fix this, add the following CSS: “display: block;”

You can either add this to the specific image:

<IMG style="display: block;" SRC="images/anniversary/images/anniversary-cars_01.gif" WIDTH=900 HEIGHT=131 ALT="">

Or if you want this for all images, you can add it to the <head> of your your HTML:

<style>img { display: block; } </style>

I understand this may be some work, but it is something you have to do anyway if you want your pages to validate and be HTML5 compliant.

Note, that if you want to avoid most of this work for now and simply fix the accordion issue, you can use an older DOCTYPE definition that will not change your page appearance, such as the following (note this also replaces the <html> tag):

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Sandy

Kostas, you are the best! thank you so much.

Thanks,
Sandy

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Chrome Issue
Support Case Month: April 2013

Look at this page, URL above, with IE. Notice the gray and blue tab lines. Now look at this page using Chrome. Notice the gray and blue tab lines are dropped down lower.
Any ideas. AllWebMenus Pro ver 5.3 build#886

Reply From: Likno Customer Support

Hello,

This seems to be a positioning issue. In Chrome the menu is positioned 10px lower within the iFrame, so it is not all visible.

I see that you are using various browser-specific offsets in your positioning. I strongly recommend removing all of these. If your Positioning is correct, then you should not need any of these!

Are you using Window-related positioning? It would help if you send me your project.

Also, I noticed that the pages in your iframes are not valid HMTL files:

clip_image002

Please make sure that these are also valid HTML files, with DOCTYPE, <html> tags etc, something like this:

<!DOCTYPE html>
<html>
<head></head>
<body>
<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR menu ******** -->



<script type="text/javascript">
var MenuLinkedBy="AllWebMenus [4]",awmMenuName="menu",awmBN="886";
</script>
<script charset="UTF-8" src="menu.js" type="text/javascript"></script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR menu ******** -->
</body>
</html>

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Menu disappeared
Support Case Month: February 2013

Help,

It has worked for years and the menu disappeared from the home page.

Advice please.

Reply From: Likno Customer Support

Hello,

It seems that you moved your menu files (or HTML files) around and this confused the Linking Code (see the “src” parameter).

<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR horzmenu ******** -->
<script type="text/javascript">
var MenuLinkedBy="AllWebMenus [4]",awmMenuName="horzmenu",awmBN="904";
</script>
<script charset="UTF-8" src="{MENU.JS PATH}" type="text/javascript">
</script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR horzmenu ******** -->

Please make sure that your menu files are properly located locally and that your Root Folder setting is correct:

menu site root folder settings

If asked to “update the links”, do *not* do this as it will probably mess things up.

Then re-Compile and re-Link your menu to your pages and upload them again.

The Linking Code should now look more like this:

<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR horzmenu ******** -->
<script type="text/javascript">
var MenuLinkedBy="AllWebMenus [4]",awmMenuName="horzmenu",awmBN="904";
</script>
<script charset="UTF-8" src="/horzmenu.js" type="text/javascript">
</script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR horzmenu ******** -->

Note that once you fix this, then every time you change something in the menu you only need to Compile and upload the menu files (“horzmenu.js” and “awmdata” folder). You do *not* need to Link and upload your pages.

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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