Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Paolo
Initial Email Subject: Only one tooltip is shown 
Support Case Month: November 2012

Dear Kostas,

Hope you are doing fine.

I have a question about tooltip builder. I tried to use it with dynamic data (like for edit/delete icons in records listing pages) but it works only on the first 2 icons (first record) of the list while for others is not showing.

How do I make it work for all? Is there any different id= code to be used?

Many thanks,
Paolo

Reply From: Likno Customer Support

Dear Paolo,

It would help to see the page with the problem, but I think I guessed what the problem is.

In HTML each “id” is supposed to be unique and having duplicate “ids” in a page is considered invalid. Most browsers will give this “id” to the first element and remove it from the rest, while others (like IE) will produce an error and will not work at all.

If you want to use the same tooltip in several elements, then you need to use the “class” instead of the “id”

For example:

choose class to use same tooltip

<a href="…" class="addButton">add</a>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Old activation code not working
Support Case Month: December 2012

My system crashed and I am rebuilding back and somehow my original activation code is not working.

Thanks

Reply From: Likno Customer Support

Hello,

If you re-installed windows then you need to get a new Activation Code as your Installation ID will also be changed. You can do this in your User Area account.

I also noticed that you are using a much older version of AllWebMenus (v4) and I wanted to let you know that there are some known issues with the latest Safari and IE browsers. You may want to consider upgrading to the latest AllWebMenus version to resolve any possible issues.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Mohssin
Initial Email Subject: move app to new machine
Support Case Month: January 2013

Hello,

You are amazing, I just have one bit of advice to ask is it possible to embed more than one scroller on a web page without conflict, and can I embed 3 scrollers in 3 tab pages using tab builder so each scroller would be embedded in every tab page then the tab project embedded on a page.

I tried setting up different directories but had conflicts.

Thanks again

Mohssin

Reply From: Likno Customer Support

Hello Mohssin,

Sure, you can have as MANY scrollers (or other likno products) on the same page as you wish.

How?

First, make sure that each project has its OWN (custom) name for its COMPILED outcome. For example, this is "project1":

web scroller project custon name

Do, the same for "project2", etc.

Then, you should make sure that you LINK ALL compiled projects to the same page (for example "project1" and "project2" and "project3", you should have 3 "linking codes" on the page, one for each).

Finally, BE CAREFUL with the positioning ID:

positioning of the web scroller

You need to have DIFFERENT IDs per project, otherwise you will have a CLASH in positioning (each scroller will be positioned on TOP of other scrollers, or not show at all, etc.).

For example, change the above to:

change positioning element ID

These are mainly the points to remember.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mohssin

Thanks really appreciate the support.

Mohssin

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Florian
Initial Email Subject: Likno Web Accordion Builder
Support Case Month: June 2012

Hello,i have once more a problem,with Likno Web Accordion Builder. I reinstalled OS on my pc, and i lost the application. I have yet the installation ID ,and the license number,but them are useless without your application. What can i do? Can you help me with this problem? Thank you ,best regards.

Reply From: Likno Customer Support

Hello,

All you need to do is to login to your Likno User Area account, download and install the Accordion build you are entitled to, and get a new Activation Code using the new Installation ID it will have.

Let me know if you do not recall your login details.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Florian

Ok, thank you Kostas once again for your time. All the best for your team. Florian

 

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Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Wolfgang
Initial Email Subject: tabs
Support Case Month: July 2012

Hi,
I would like to try out the tabs but cannot figure out how to get scrollbars into it with a fixed height. At the moment the text spills out of the tab. In your sample no.4 there appear only scrollbars if there is an external page.
What I find great is that the text remains in the last position if the user comes back to the tab with the scrollbars.
Will this also be without an external page?
Another question would be, I am using Dreamweaver for the Mac, but your program is only running under windows. Is it possible to get the created HTML code to my Mac Dreamweaver CS6 site. I do have access from my Windows running under VMWare Fusion to my Mac files.
Thanks in advance and by the way, your product is just great, very user-friendly, carefully designed with good help files.
Wolfgang

Reply From: Likno Customer Support

Hello,

Regarding the scrollbars, please go to the “Body CSS” field and add the following:

overflow: auto;

This should stop the “bleeding” of the body content and create the scrollbars you want.

Regarding the Mac interaction, the best way would be to manually copy-paste the Linking Code to your file(s). The Link window has two tabs. The first is for automatic linking to your pages and the second is for manual linking. Select the second tab, copy-paste the code it gives you to your page and (if required) adjust the path to where you will upload your files.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Wolfgang

Hello Kostas,

thanks for your advice, it works.

To my surprise, the interaction with the Mac works fine. I can compile in Windows and point to the shared website on the mac drive, go to Dreamweaver on the Mac, click refresh and the changes are immediately visible. Also the automatic linking works.

It took me a while to figure out how to get the tabs onto my page, I was looking for some HTML code I can copy into my page until I found the hint in the help file to create a Div with an ID which points to the Likno tabs, and suddenly the tabs appeared in my page.

So far so good, but I ran into another problem: I need the tabs in a Template where I can change the content for the tabs every time I create a new page from the template.

To make it more simple I decided to use a link to a local file for the Tab-content. Therefore I need to change only the link name, which needs to be done in an editable region.

To compile every time new tabs for hundred of pages would be a nightmare if any changes have to be done.

I hope there is a solution, please let me know how this problem could be solved.

One more thing I would like to mention. After I changed the Page link from absolute to relative the preview in the Tabs Builder did not work anymore, but it works in the compiled page. Tab builder says he cannot find the file.

I also still struggle with the auto height, it is always about 250 pix high. I expect it going down to the end of the visible page.

Thanks in advance

Wolfgang

Reply From: Likno Customer Support

Dear WolfGang,

If I understand correctly, you want to have a single Tab project that you will use in several pages, each with different content (but same design).

The way to achieve this is to populate your Tabs through a UL/LI or DIVs structure.

In the “Project Tabs (F2)” select either the UL/LI or DIV population method, then go to the “Sample Code (F4)” to see a sample code that would populate the Tabs according to sample content you have set in the application.

This allows each page to have a different content, it allows having the content in a separate include file, it even allows automatically generated content (e.g. using PHP and MySQL).

Finally, regarding the auto-height, this can indeed be several pages tall , but please keep in mind that it does not work (and cannot work) for “external” files (which are really iFrames).

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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