April 24th, 2013AWM: Menu seems distorted in IE10

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: Internet Explorer V10 menus
Support Case Month: March 2013

I have just installed Internet Explorer 10. Now the menus on my web site are distorted. Horizontal menu s are one word wide with multiple words on new lines; vertical menus are the same. Also, inserted horizontal lines are double in width.The problems go away when I toggle the Compatible View icon so that it's set for older browsers, but I don't want visitors to have to do this.What can I do to set AllWebMenus so that visitors will see the that are correct for the Compatible View to which they have set their pages when they open a new page?

Reply From: Likno Customer Support

Hello,

This happens because you do not have a valid DOCTYPE in your pages. You should know that IE10 is pretty strict regarding this. When the DOCTYPE is missing, IE falls in the so called “quirks mode” which is essentially IE5.5 Compatibility Mode. This causes the problems you see in the menu.

To fix this problem (and more), please add the following line at the top of each of your pages:

<!DOCTYPE html>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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April 12th, 2013LWMW: Footer of the Modal Window is not displayed in IE10

Knowledge Base support case for Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: Modal Window Builder 
Support Case Month: March 2013

Why are my footers not appearing in my Modal windows when running IE10.  They only appear in browser compatibility mode.  I have the latest version of Modal Window builder.
Thanks for your help!

Reply From: Likno Customer Support

Hello,

This happens because you do not have a valid DOCTYPE in your pages. You should know that IE is pretty strict regarding this. When the DOCTYPE is missing, IE falls in the so called “quirks mode” which is essentially IE5.5 Compatibility Mode. This causes the problems you see in the Modal.

To fix this problem (and more), please add the following line at the top of each of your pages:

<!DOCTYPE html>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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February 25th, 2013AWM: Font size seems bigger in IE10 preview version (due to invalid DOCTYPE)

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Mike
Initial Email Subject: Allwebmenus
Support Case Month: November 2012

I have been trying the preview version of IE10 on win7 - the font size seems to be bigger which forces longer menu items to split onto 2 lines, in Firefox and Chrome they are on 1 line. do you know if this will be corrected for the release ?

cheers .. Mike

Reply From: Likno Customer Support

Dear Mike,

I saw this issue even in IE9 in win7. This happens when the IE browser drops into "quirks mode" which is essentially IE5.5 mode.

And this happens because you do not have a valid DOCTYPE in your page.

Please try changing this:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"> <html><head>

With the default HTML5 DOCTYPE definition: 

<!DOCTYPE html>
<html><head>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

thanks Kostas problem solved.

I remember now - using a 3.2 Doctype was the only way I could get my old version of Allwebmenus working with IE8 / 9, 848 I think.

cheers .. Mike

 

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January 28th, 2013AWM: Menu appears too wide in Internet Explorer

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: AllWebMenus too wide in IE
Support Case Month: June 2012

I prefer to use Firefox but some visitors use IE. I just noticed that my menus are MUCH TOO WIDE in IE but they are fine in Firefox, Safari, Opera. I tried recompiling the menus but no luck. Before pulling my hair out, I thought I would ask you what the problem might be. Any thoughts?

Related URL: http://www.catskillhiker.net

Reply From: Likno Customer Support

Hello,

I checked your page and saw the problem. I created a local test-page from your own page, and noticed that the problem is only visible when you do not have a valid DOCTYPE in your page.

When you do not have a valid DOCTYPE in your page, then IE automatically falls into “quirks mode”, which is essentially IE5.5 Compatibility Mode. Adding a proper DOCTYPE in your page will fix this issue (and others you may see in IE).

However, the menu should be able to work even in quirks mode. Can you please export and send me the menu project so that we can further investigate this?

export menu project

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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January 9th, 2013LWMW: Modal Window is not shown in Internet Explorer 9

Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From: Rudolf
Initial Email Subject: Web Windows Modal Builder
Support Case Month: June 2012

If I use Mozilla it's ok. - If I use Google Chrome it's ok - but if I use Internet Explorer 9 it's not OK . no Windows appears.
You can test  www.seeshaupt.de

Reply From: Likno Customer Support

Dear Rudolf,

I did some further testing and it seems that the modal does not always appear when viewing the page in “quirks mode”.

IE will enter “quirks mode” (essentially IE5.5 compatibility mode) if your page does not have a valid DOCTYPE.

Please try changing this:

<html>

To this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

This will allow IE9 to work in its normal mode, and it will also allow it to support CSS3 features (such as drop-shadows and rounded corners that are not supported in “quirks mode”).

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Rudolf

Hi Kostas,

may be a problem with the frame:

www.seeshaupt.de the index.htm is a frame with a link to start-page to  www.seeshaupt.de/Seeshaupt_Start1.htm.

If you call direct this page like www.seeshaupt.de/Seeshaupt_Start1.htm  the windows Modal worked fine

Mit freundlichen Grüßen

Rudolf

Reply From: Likno Customer Support

Hello again,

So does this resolve your problem? Or do you need to keep the frame and still make it work?

If you need the frame, did you try adding proper DOCTYPE in both your pages? (the parent page and the inner framed page)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Rudolf

Hi Kostas

A lot of thanks.

Now Windows Modal worked fine with IE9.

Solution: only in the frame (e.g Index.htm) is necessary to include the Doctype.

Mit freundlichen Grüßen

Rudolf

 

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