Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Colin
Initial Email Subject: Sliders problem
Support Case Month: May 2013

Hi Guys,

When you look at this page in Internet Explorer only half the dots are showing they are in the middle of the graphic and vertical not horizontal, whereas in Firefox and Chrome they are fine.

{URL REMOVED}

Colin

Reply From: Likno Customer Support

Dear Colin,

I was indeed able to replicate the problem myself.

The problem is caused by the fact that your page does not have a valid DOCTYPE. This causes it to fall under the so called “quirks mode” which is essentially IE5.5 compatibility mode.

To correct this, please add the following line as the first line of your page(s):

<!DOCTYPE html>

DOCTYPE html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Colin

Thanks Kostas.

Colin

 

Tags: , , , , , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Internet Explorer V10 menus
Support Case Month: March 2013

I have just installed Internet Explorer 10. Now the menus on my web site are distorted. Horizontal menu s are one word wide with multiple words on new lines; vertical menus are the same. Also, inserted horizontal lines are double in width.The problems go away when I toggle the Compatible View icon so that it's set for older browsers, but I don't want visitors to have to do this.What can I do to set AllWebMenus so that visitors will see the that are correct for the Compatible View to which they have set their pages when they open a new page?

Reply From: Likno Customer Support

Hello,

This happens because you do not have a valid DOCTYPE in your pages. You should know that IE10 is pretty strict regarding this. When the DOCTYPE is missing, IE falls in the so called “quirks mode” which is essentially IE5.5 Compatibility Mode. This causes the problems you see in the menu.

To fix this problem (and more), please add the following line at the top of each of your pages:

<!DOCTYPE html>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

Tags: , , , , , , ,

 

Knowledge Base support case for Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Modal Window Builder 
Support Case Month: March 2013

Why are my footers not appearing in my Modal windows when running IE10.  They only appear in browser compatibility mode.  I have the latest version of Modal Window builder.
Thanks for your help!

Reply From: Likno Customer Support

Hello,

This happens because you do not have a valid DOCTYPE in your pages. You should know that IE is pretty strict regarding this. When the DOCTYPE is missing, IE falls in the so called “quirks mode” which is essentially IE5.5 Compatibility Mode. This causes the problems you see in the Modal.

To fix this problem (and more), please add the following line at the top of each of your pages:

<!DOCTYPE html>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

Tags: , , , , , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Allwebmenus
Support Case Month: November 2012

I have been trying the preview version of IE10 on win7 - the font size seems to be bigger which forces longer menu items to split onto 2 lines, in Firefox and Chrome they are on 1 line. do you know if this will be corrected for the release ?

cheers .. Mike

Reply From: Likno Customer Support

Dear Mike,

I saw this issue even in IE9 in win7. This happens when the IE browser drops into "quirks mode" which is essentially IE5.5 mode.

And this happens because you do not have a valid DOCTYPE in your page.

Please try changing this:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"> <html><head>

With the default HTML5 DOCTYPE definition: 

<!DOCTYPE html>
<html><head>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Mike

thanks Kostas problem solved.

I remember now - using a 3.2 Doctype was the only way I could get my old version of Allwebmenus working with IE8 / 9, 848 I think.

cheers .. Mike

 

Tags: , , , , , , , , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: AllWebMenus too wide in IE
Support Case Month: June 2012

I prefer to use Firefox but some visitors use IE. I just noticed that my menus are MUCH TOO WIDE in IE but they are fine in Firefox, Safari, Opera. I tried recompiling the menus but no luck. Before pulling my hair out, I thought I would ask you what the problem might be. Any thoughts?

Related URL: http://www.catskillhiker.net

Reply From: Likno Customer Support

Hello,

I checked your page and saw the problem. I created a local test-page from your own page, and noticed that the problem is only visible when you do not have a valid DOCTYPE in your page.

When you do not have a valid DOCTYPE in your page, then IE automatically falls into “quirks mode”, which is essentially IE5.5 Compatibility Mode. Adding a proper DOCTYPE in your page will fix this issue (and others you may see in IE).

However, the menu should be able to work even in quirks mode. Can you please export and send me the menu project so that we can further investigate this?

export menu project

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

Tags: , , , , , , , , , , , , , , , ,

 


© 2009-2013 Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows