Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Clas
Initial Email Subject: Drop downs do not appear
Support Case Month: November 2012

Hi, I have had some contacts with you before and I am getting closer to how I really want it. Yes it takes some time but when doing in spare time it takes longer....

Please find enclosed a site sample I am working on. For some reason some of the Drop down appear correctly and in other cases the "stay behind" the new frame and are not seen.

The site is not complete so you can try: From Index main, go to Produkter (the drop down works fine and also if you continue to "Cope for IMS" it works fine but if you choose "ISPW" the drop down will not show. Why is this? I have tried different ways but I do something wrong. The same goes if you try: "Support" and I also have difficulties when it is a PDF which is to be shown, see under "Nyhetsbrev".

In short how do I get the drop downs to always show in the lower frame? The same question applies for if I do want to have an additional level of frames showing. I ALWAYS want the drop downs to appear in the lower frame when moving the cursor there. What am I doing wrong.

Thanks in advance for your advise.

Best Regards,
Clas

Reply From: Likno Customer Support

Hello Clas,

You are using the Cross-Frame feature.

When you link your menu, the “menu.js” file should be linked in the top page (as you have already did it), and the “menu_sub.js” should be linked to ALL pages that will be displayed in the bottom frame.

I examined your files and e.g, the “support_txt.html” is not linked with the “menu_sub.js” file.

In contrast, it is linked with the “databmenu_sub.js” file, which does not exist.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Clas

Thank you very much for this reply.

Best Regards,
Clas

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Rick 
Initial Email Subject: Menu appears under other elements
Support Case Month: November 2012

On the page given, you can see that the menu will appear under the PDF document, which is generated via javascript.  How can I make the menu appear on-top of the PDF document?

I have the z-index of the menu set to 9999 and the Div containing the PDF set to 1.

Thanks for any assistance.

Related URL: http://www.fvpd.org/a/index.php?p=view_pdf&id=112

Reply From: Likno Customer Support

Dear Rick,

The reason is that these files have special plugins that fully take over the part of the browser where they appear and ignore the z-index.

Nonetheless, we have developed a special fix for IE6 that seems to also work in this case. Please go to the Project Properties in the “Optimization” section and select the “iframe fix”:

menu properties, iframe fix

If this does not work, please let me know and also export and send me your menu project so that I can run some more tests:

export menu project

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jim
Initial Email Subject: Test page...
Support Case Month: June 2012

Hello,
Ok, so I have created a couple of pages for you to review. This may be an issue with how I am building the Modal window, I am not using iFrame. Does that make a difference? Here are the links, please let me know what you find.
http://www.bhomes.org/a1.asp is the page that draws the links from the database.
If they load correctly you would see this page in the modal window depending on which link you clicked.
http://www.bhomes.org/a2.asp?id=1
http://www.bhomes.org/a2.asp?id=2

Thanks
Jim

Reply From: Likno Customer Support

Dear Jim,

I checked your page and when I viewed the source code I saw this:

Error! Filename not specified.

This should be:

<a href="A2.asp?ID=1" target="Modal_Window_1">test</a>

And not:

<a href="javascript:;" onclick="window.Modal_Window_1('A2.asp?ID=1'); return false;" >test</a>

I thought this was clear in our previous emails!

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Jim

I made the change in the link but it made no difference in the site. Please review again and let me know what I am doing wrong.
Thanks
Jim

Reply From: Likno Customer Support

Dear Jim,

I just realized what was wrong…

Do you have the modal project set to “make links open in this window”?

modal windows make links open in this window

If not, please change this and change your “targets” to “Modal_Window_1_single” instead of “Modal_Window_1”.

The “Modal_Window_1” is for opening the existing (in-project) content and not what you find in pages.

This should fix everything.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Jim

You are correct that I used that setting. I will make the necessary changes and retest. I will email the results when I get a chance.
Thanks for all your help,
Jim

 

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Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Web Tab Builder z-index
Support Case Month: July 2012

Hi,
when I insert a webtab with PDF inside an html page, it covers all the drop down menus which were not build in allwebmenus program. How do I change the settings so the webtab with PDF goes behind everything. I know I can change z-index on allwebmenus settings, but how do i change it with webtab builder? or how do i get around this issue?

Reply From: Likno Customer Support

Hello,

I am afraid that what you are asking for is not possible. The reason is that the PDF files are using a special Adobe PDF plugin to show in the browser, and this plugin fully takes over the specific browser part and always appears on top.

This is not related to our programs, nor can it be resolved using AllWebMenus or any other application. If you simply add an iFrame in your page with its src pointing to a pdf file you can test this for yourself. The same applies for Word or Excel documents (and others) that use similar plugins to display within a browser.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Barton
Initial Email Subject: iFrame misbehavior only in Firefox
Support Case Month: August 2012

The two menus on my Calendar page place content in an iFrame, and they work perfectly in Safari (Mac & Windows), Chrome (Mac & Windows), Opera and Internet Explorer. 

In Firefox (Mac & Windows), however, the content never gets loaded into the iFrame.  What's going on?

Barton

Reply From: Likno Customer Support

Dear Barton,

The iframe (as do frames) requires that you also give it a “name”. When this is missing, it is automatically set to be the same as the ID by most browsers, but not Firefox…

Please add the “name” parameter to your iframe in order to fix the problem:

<iframe id="venue" name="venue" src="first_page.html" 
align="center" width="600" height="800" frameborder="0">


</iframe>

Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Barton

Of course.

I would have never found this solution on my own.  Your response was so clear, so accurate, so fast!  Thank you.

Barton

 

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