Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Scroller Builder
Support Case Month: December 2012

For some reason I get a thin blue line above the scroller where my images are being displayed. Don't know what I'm doing wrong. Can you help?

Reply From: Likno Customer Support

Dear Bill,

I see that it takes the content from the page, using a ul/li structure. I have a hunch that the extra space you see is the paragraphs you have there.

Please try changing this:

           <ul id="scroller_ID" style="display: none; height:auto">
                <li>
                    <p><img src="{IMAGE PATH}" alt="{ALT TEXT}" /></p>
                </li>

                {MORE IMAGE CODE HERE}

                <li>
                    <p><img src="{IMAGE PATH}" alt="{ALT TEXT}" /></p>
                </li>
     </ul>

Into this:

          <ul id="scroller_ID" style="display: none; height:auto">
                <li>
                    <img src="{IMAGE PATH}" alt="{ALT TEXT}" />
                </li>

                {MORE IMAGE CODE HERE}

                <li>
                    <img src="{IMAGE PATH}" alt="{ALT TEXT}" />
                </li>
     </ul>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Cary
Initial Email Subject: Submenu background opacity
Support Case Month: July 2012

I am attempting to find a way to make the background of the submenus less opaque without affecting the text that is contained in the dropdown menus. This is so when the menu is chosen and the choices drop down you can still see the images behind it.
Thanks
Cary

Reply From: Likno Customer Support

Dear Cary,

I am afraid that currently there is no way to change the opacity of the background without affecting the text or foreground images.

Is this something you consider a crucial feature?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Roman
Initial Email Subject: Web Scroller
Support Case Month: August 2012

Dear sirs.

I have a lot of Your products and I am very satisfied.

But I have problem with "web scroller". See PDF file, please.

When I try make scroller with images stored in my local web site, I see no result either in preview or in the browser.

Can You write me, please, where is the error ?

Thank You very much for the answer.

Best regards, Roman

Reply From: Likno Customer Support

Dear Roman,

I noticed that you set the images to be on a website folder:

path of website folder

This means that this path you use will be relative to the page. The paths you used seem to be ok for the online site, but locally “/images” would translate to “C:\images”, which is not what you would want. If you change the path to “images/gon/gon01.png” (without the starting slash “/”) then the scroller will work in the local site.

Regarding the preview, there seems to be some problem as it was supposed to work by simply copying the image files in the assets folder. I will forward this to our developer team to see what they say about it.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roman

Hi Kostas, thanks for the answer.

Yes, without backslash it works on local site folder, which "call" the scroller js, but "preview" is not working. I know it.

My idea was make it independent on the site, so I want to use "root-relative" path. It is not possible in this time, all right, I have no problem. I will wait for Your SW developer´s solution and answer.

Using assets folder - it works, of course. But the size of web is increasing (I have 2 sets of the same images).

Regards, Roman

Reply From: Likno Customer Support

Dear Roman,

We have just uploaded the new build which resolves (among others) the bug you reported.

Please download it here:

http://www.likno.com/jquery-scroller/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roman

Dear Kostas, thanks, it works :)

Regards,
Roman.

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Missing Images
Support Case Month: June 2012

I had to reinstall AllWebMenus and I installed it on my D drive. When I bring up AllWebMenus I get the following error.

The following images are not found at their specified location:

C:\\Program Files (x86)\\AllWebMenus\\Bullets\\v5_bullets_04.gif

Thanks

Mike

Reply From: Likno Customer Support

Dear Mike,

Am I correct to assume that you are double-clicking on your project file to bring up AllWebMenus?

This means that your project was saved looking under “c:\...\Bullets” for a specific image. Please click on the “find missing images” and navigate to “d:\...\Bullets” to find the missing images (then save your project).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Virginia
Initial Email Subject: Images Not Showing in Firefox
Support Case Month: April 2012

Hello,

I had to make some changes to a clients menu and now the images are not showing in Firefox. I have checked the folders and they are correct. Any help would be appreciated.

Virginia

Related URL: http://www.tmcabins.com

Reply From: Likno Customer Support

Dear Virginia,

If you did upload the images, then there is something wrong with your server. I just checked your site to see the problem, and it seems as if there is no image or library file uploaded (although the compiled menu file is there).

Please double-check that you have correctly uploaded the “awmdata” folder (which contains all images and library files), delete your browser’s cache files and refresh the page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

The images are and always  have been here {PATH REMOVED}

Reply From: Likno Customer Support

Hello again,

I see that you have now fixed the problem by changing the Linking Code to point under “TCMenu”.

Let me know if you need any more help.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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