Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Nicole
Initial Email Subject: Modal Windows Problem with IE11 
Support Case Month: March 2014

Hi – when I test my modal windows in IE11 the window is not large enough to accommodate the text and the footer gets cut off.  I tried playing around with  the size in the style editor, but it doesn’t seem to be doing anything.  It shows fine in Firefox.  Please advise.  Thanks.

jQuery modal window

Reply From: Likno Customer Support

Hello Nicole,

This happens because you have this line of code (shown in the screenshot below). Removing that line of code should fix your issue.

image

Please, let me know how that worked for you.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Nicole

That worked!  Thanks so much!

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #930.

Check out What's New

- New Sliding Menu Theme added (ImageSet03-01).

Sliding JavaScript menu

- Fixed the "Submenu opens on Mouse Over instead of Mouse Click" bug on IE, introduced by v5.3.928.

- Fixed the NS6 positioning offsets issue affecting Internet Explorer 11.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #930.

Check out What's New

- Added support for cloning the "Type: Positioning Element Height" option on responsive menus.

- Added IE11 menu positioning adjustments for WordPress websites when logged into the Admin panel.

- Fixed an issue with Android internal browser and Cross Frame Support.

- Fixed some issues related to Windows Phone/Mobile and Touch.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Tags: , , , , , , , , , , , , , , , , ,

 

Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #928.

Check out What's New

- Added full support for Windows based touch devices (tablets/smartphones) .

- Fixed an issue with menu positioning on Internet Explorer 11.

- Fixed some other minor bugs.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Sarah
Initial Email Subject: Question about AllWebMenus Pro product
Support Case Month: August 2013

Hi Likno Sales!

Currently I am using an older version of the AllWebMenus product on my website that is not showing in the Safari browser and I am thinking about upgrading to the newest one.

Will this new AllWebMenus Pro work in all browsers (IE7, IE8, IE9, IE10, Chrome, Firefox, Opera, and Safari)? And will this menu work on my website if someone is viewing the site on their phone? My site is not a responsive website, but when you look at it on the phone, you can see it as a mini version on the phone and I want to know if the menu is compatible with phone browsers. So even when people are pinch to zooming on my site from their phone, they are able to use the menu.

Also, when I purchase this product, will there be instructions on how to integrate this product into my website? Is there instructions on how to upgrade or change the AllWebMenus I currently have in my website with the new one?

Thank  you! 
Sarah

Reply From: Likno Customer Support

Hello Sarah,

The answer is yes, AllWebMenus Pro (the latest version) works in all modern browsers including IE7, IE8, IE9, IE10, Internet Explorer 11, Chrome, Firefox, Opera, Safari.

Indeed, the menus are going to work on devices such as smartphones/tablets.

With AllWebMenus you are able to create up to 4 versions of your menu in case you want it to be responsive. Still, you can leave it as is and it is going to work on phones/tablets.

When you purchase the product, you need to login to your userarea and download the latest version of AllWebMenus.

Install AllWebMenus Pro.

Activate it.

Then, open your menu project, re-compile it and re-upload the new produced files.

Let me know if you need more information.

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Sarah

Thank you, Aggelos!

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