Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Linda
Initial Email Subject: New IP and pages coming up not able to read
Support Case Month: June 2012

I have received several emails about my pages coming up improperly...ie. pics and text in the middle are showing up hidden under the navigation on the left.
Also......my host upgraded everyone over the weekend and I now have a new dedicated IP address..and I have tried several things but have been unsuccessful at transferring (or whatever) my navigation to use the
new IP address.   
I'm losing my income by the hour.....
Thanks
Linda

Related URL: http://www.freespiritemporium.com

Reply From: Likno Customer Support

Dear Linda,

It’s been a long time :)

I checked your site and it seems that the problem is in your HTML code. This issue is not related to our menu in any way.

This is what your site looks like in IE:

internet explorer preview

And this is what it looks like in Firefox:

firefox preview

As you can see, everything is on top of (or under) other things!

This happens because you have many tags that do not close properly. For example this little part of code:

<span class="style18">

            <font style="font-size: 11pt">

            Whatever your pleasure is, I hope you

            enjoy the new, more laid back look I've given the site!</span>

should be:

<span class="style18">
            <font style="font-size: 11pt">
            Whatever your pleasure is, I hope you 
            enjoy the new, more laid back look I've given the site!</font></span>

You have many errors like this and it is causing your page to not work properly in several browsers.

I am afraid however that we cannot help you with this problem.

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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December 22nd, 2012Problem with server name

Knowledge Base support case for Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Ernesto
Initial Email Subject: problem with server name
Support Case Month: May 2012

Hello Kostas, 

Do you have some info about why I have to call the site on our internal servers using the
IP Adresses.
I mean, using links like:
a) http://servername/it_projects  are not working.
Same target using a ip:
b) http://10.166.xxx.xxx/it_projects is running. 
I found some information in your support site, about that I have to "register" an address.
But only if we buyed it for "a single" domain.
So I was thinking that we can use it like example a)
Thanks again for the "perfect" support. 
Br. Ernesto

Reply From: Likno Customer Support

Dear Ernesto,

Please check your Project Properties. If you are compiling for “localhost” then it will indeed only work for IP or “localhost” but not for a named server (even if local).

Make sure that you are compiling for “unlimited” to avoid this issue:

project domain settings

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ernesto

Hello again...
all working fine. Thanks for help.

Ernesto

 

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, Likno Web Accordion Builder, Likno Web Modal Windows Builder, Likno Web Button Maker, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Changing IP address
Support Case Month: June 2012

I am moving my application to a faster server on a different IP address.  I will be running parallel for a few days.  Is there anything I need to change?

Bill

Reply From: Likno Customer Support

Dear Bill,

As long as the domain name remains the same then you do not need to do anything regarding our products.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tooltips Builder & Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Tim
Initial Email Subject: Netobjects Fusion
Support Case Month: August 2012

Hi, I wish to purchase your modal windows and tool tip tool, can they be added to Netobjects Fusion 12 as components. Please reply soonest…

Tim

Reply From: Likno Customer Support

Dear Tim,

Well, if Netobjects Fusion 12 allows you to insert code directly into your page and also to upload the compiled files to your server, then there is no reason why this would not work.

I suggest that you download the trial and try it out.

Note however that your modal/tooltips will not show online with the trial. You can either view the pages locally, or if you want to see them online, then you need to use the server IP instead of domain name in the page URL in the browser address bar.

In any case, let me know if you run into any problems, and also send me the URL so that I can check it myself.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Application Feedback
Support Case Month: April 2012

F3 Page The last of the options for closing a window should adopt the name set by the user but remains fixed at \"likno-modal-project-close\"

and the \"click\" option


Reply From:
Likno Customer Support

Dear John,

Thanks for the feedback! This was a simple refresh issue, and it is fixed in the new release that I just uploaded.

http://www.likno.com/jquery-modal-windows/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John

Hello,

That is great.

I have a question, or rather, there is something I want to achieve with a modal window which presently it will not do (I think)

I have a modal window called befair. It has a short statement saying I promise I will not take pictures from this area. That part is going to be tarted up with IP numbers etc.  I removed all via the screen abilities to close the modal window and I moved the CLOSE link to the bottom centre and re-worded it to say "I Agree" I then set the window so that it would not return for 14 days.  All of it is in working order but it does not do what I want. I'm sure your thinking it so before you say it, yes I know this will not stop the experienced from taking anything they like.

If the user simply refreshes the underlying page the modal window does not appear and the "I Agree" was not used. The point of the exercise is lost.

What I would like to do is using the same kind of window, force it to re-appear UNTIL the user clicks "I Agree", the Close option, and then not appear again for the specified number of days. At the moment it seems that the cookie is set the moment the modal window is created. It would be nice if you could create the cookie after the modal window close event is triggered by one of the preferred methods. What do you think ?

Best Wishes, John

Reply From: Likno Customer Support

Dear John,

If I understand correctly, you want to have a window that will not constantly reopen until you check "I agree" and then close it?

Then you need to:

1) set the "agree" checkbox as follows:

<input type="checkbox" class="lwmw_noreopen" lwmw_noreopen_period="14" style="vertical-align: -3px;"/> I Agree

2) set the “After Close” to re-open the window right after it closes:

open close modal window settings

Let me know if this worked and send me a URL to check if it doesn’t.

 

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