Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Mega drop Down and Joomfish
Support Case Month: December 2012

Hello,

First I want to thank your help on the Mega Drop Down menu of the page in reference. However I haven't finished yet...

1. The About Us Item should have a different width than the other two, but when I do so the webpage and the preview image of the application show me the right width once and then it drops a lighter shadow to match the width of the other two menu items Go Dive and Go Pro (right now is set with the same width than the other two)

2. As you know/notice I'm working with a joomla platform and this site is going to be bilingual, thus I'm using joomfish.... usually I do have problems translating menu because I use Dynamic menu type, but this one I'm using is Static... So in order to add the AW Menu to joomfish I need an .xml file of the component... can you help me? Thanks in advance.

Reply From: Likno Customer Support

Hello again,

1) If you send me the menu I can check what’s wrong and tell you how to fix it.

2) I am afraid that this is not possible. If you are using a static menu, then you need to simply have a separate menu for each language. You can then use the menu component to specify in which pages each menu should appear. 

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: I have two menus
Support Case Month: April 2012

Dear support

I use joomla 2.5. and are exited over the possibilities of the AllWebMenus. This is my second webpage and i am a absolute beginner in the field. I use a lot of time to fool around - but i am determined to be better at the job.

I do have one problem, that seem difficult for me to solve and I hope that you will be able to help me with that.

I am a registered user. I have downloaded the latest AllWebMenus PRO v. 5.3. and also the newest software AllWebMenus joomla menu component v. 1.1.15. I have generated the menu structure code from the webpage to use in the desktop program. I have compiled the structure - and uploaded everything to my webpage - but now I got two menus - the old joomla menu structure behind the new. I do not want two menus on top of each other.

I have tried a lot of things for a long time now and I am sure that there is a small thing, that I have done wrong. I hope you can help we with that please.

I am looking forward to hear from you

Reply From: Likno Customer Support

Hello,

The two menus are not really related. If you want to remove the original Joomla menu, you have to do this from within the Joomla admin. This will not affect the AllWebMenus menu.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thanks – It helped with a little support.

I 've got it now – (I think) – it seems to work.

Best wishes

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Keld
Initial Email Subject: I have two menus
Support Case Month: July 2012

Dear support

I use joomla 2.5. and are excited over the possibilities of the AllWebMenus. This is my second webpage and i am a absolute beginner in the field. I use a lot of time to fool around - but i am determined to be better at the job.

I do have one problem, that seem difficult for me to solve and I hope that you will be able to help me with that.

I am a registered user. I have downloaded the latest AllWebMenus PRO var 5.3. and also the newest software AllWebMenus joomla menu component ver 1.1.15. I have generated the menu structure code from the webpage to use in the desktop program. I have compiled the structure - and uploaded everything to my webpage - but now I got two menus - the old joomla menu structure behind the new. I do not want two menus on top of each other.

I have tried a lot of things for a long time now and I am sure that there is a small thing, that I have done wrong. I hope you can help we with that please.

I am looking forward to hear from you.

Reply From: Likno Customer Support

Hello,

The two menus are not really related. If you want to remove the original Joomla menu, you have to do this from within the Joomla admin. This will not affect the AllWebMenus menu.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

The menu is not showing in Explorer but is ok in chrome and firefox. What can I do to make it work. The site is www.trolleogkunze.dk

Regards
Keld

Reply From: Likno Customer Support

Dear Keld,

I just visited your site, but I did not see any menu there at all. There is no Likno code in the URL you sent.

Did you remove the menu in the meantime?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

Dear Kostas

The menu should be appearing when you push the second menu item in the horizontal menu line - saying: "Vi tilbyder".

It should be to the left as usual vertical menus is - and you should be able to se it in Chrome and Firefox - but not in Explorer.

In fact I think the menu-program is rather fantastic and i am happy about it. So I would like it to work in IE also.

Would you take another look at my page and maybe give me some advice, please - as I am keen to learn - and there is so much to learn.

Regards

Keld :)

Reply From: Likno Customer Support

Dear Keld,

I checked the new URL and indeed there is a menu there that shows in most browsers but not IE.

The problem is with the Positioning element. Specifically you are not supposed to have a plain number as an element ID. This is considered "bad HTML" and although most browsers can cope with it, IE will just through an error and stop running any scripts on the page.

The ID can contain letters and numbers but must always start with a letter.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

Dear Kostas

Thank you for the support.

I understand the problem and have been searching intenstly trying to find out what to do next. As I am looking at the joomla side - all it says is the side ID number (which is 480). There are nothing else to see. I have also been reading the help manual - and i just dont get it. Im on the edge of giving up. Do you have any ideas about what I should do now, then kindly please let me know. I will be very thankfull.

Regards

Keld :)

Reply From: Likno Customer Support

Dear Keld,

So you are not able to change this ID? Was this automatically generated by Joomla?

Then just try using the parent DIV, with class "module_content":

menu relative to an element

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Keld

Dear Kostas,

Yes that was all I got from Joomla – BUT your support did the job. Now the menu looks fine in Explorer.

I thank you so much for being helpfull.

Best regards

Keld  Smile

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Anthony
Initial Email Subject: Question regarding Joomla Menu & Chrome Browser?
Support Case Month: April 2012

I am seeing a weird issue using the Joomla menu extension in the latest Chrome browser version 18.0.1025.151. On this page at {URL REMOVED} when you rollover the "Services" menu it show normally... but when you rolloff the dropdown box floats all the way up and off of the screen. Any thoughts?

Thanks in advance Kostas!

Sincerely,
Anthony

Reply From: Likno Customer Support

Dear Anthony,

After some testing, it seems that it is your “Adobe Edge Preloader” script that is causing this issue.

The problem is that the “{URL REMOVED}” file is too packed for me to find out the exact command that causes the problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Anthony

Thank you so much. I will see if I can't find a work-around now that I know where to look.

You are the best Kostas!

Sincerely,
Anthony

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Jack
Initial Email Subject: embed menu to CMS
Support Case Month: June 2012

How do I embedded a menu to a CMS

Reply From: Likno Customer Support

Dear Jack,

Which specific CMS are you using? For the three most common CMS platforms (Joomla, Drupal, WordPress) we have special plugins that will help you with the integration. If you are using something else, you can always manually link the menu to the template.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Jack

I am using radius webtool at http://www.radiuswebtools.com/parishes for my CMS.

how do I manually link the menu to the template?

Thanks,

Jack

Reply From: Likno Customer Support

Hello again,

After you Compile the menu, you should click on the "Link menu to web pages" button:

link menu to web pages

Then in the “Link” window, select the second tab:

menu linking code

And copy-paste this code into your template. You have to make sure that the path (highlighted) is correct. For this I suggest that you use a root-relative (i.e. starting with “/”) or a full path.

Let me know if you need more help.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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