Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe
Initial Email Subject: Scroller issues 
Support Case Month: January 2014

Hi,
I just purchased Scroller and have figured out how to make my project. But when I try to Publish, it gives me the wrong paths, so I have to manually fix things in Dreamweaver.
I'm sure I'm doing something wrong, but can't figure out what.
The attached screenshots should illustrate my problem. I made a folder called "scroller" into which everything associated with the project goes, but the source for the javascript file doesn't reflect that. And I've specified the correct path in the Project Properties.
Also, where should I go for the likno_scroller_project_content? The program supplies the sample page content paths, but not the actual content paths.
I've noticed a few bugs, as well.
The help file mentions clicking on the "Compile" button, which doesn't exist. I assume it should read "Publish".
When I click "Import Images" to add more photos to my project, all of the links (URLs) I've set up for the existing photos are deleted. Very frustrating.
I found a typo on the "Sample Code" tab: It's at the bottom of the page--the tick box "sroller separators".
Thanks for your help.

Joe

Reply From: Likno Customer Support

Hello Joe,

First, thank you for your purchase and your feedback.

When you publish your Image based Scroller a folder "lwsc_sample_images" will be created in the Publish folder you have specified and it contains the images for your scroller items.

scroller code

So, uploading the compiled files to your server should work as expected.

file structure

For example you have the www.yourdomain.com, in order to see the index_lwsc_sample.html you need to upload the index_lwsc_sample, likno-scripts (folder) and lwsc_sample_images (folder) to your root folder so after that, opening the www.yourdomain.com/index_lwsc_sample.html should show the scroller as expected.

As for the links that are removed after your click on "Import images" to add more images, I will forward it to the development team.

Please, let me know if you need further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Just so I understand correctly (I'm slow): The folders (likno-scripts and lwsc_sample_images) need to be uploaded to our server in order to view the page locally?
Thanks for your help.

Reply From: Likno Customer Support

Hello Joe,

I thought you wanted to see that slider live on your server.

When, you Publish a scroller project, you see on the settings the Publish Sample Page and it is checked "Open after publishing".

publish sample jquery slider page

So, when you have published the scroller project, this page automatically opens in your default browser and you should see the scroller live.

Didn't this happen to you?

Could you export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

image

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Hi --
I was trying to put the code in my page and viewing it locally. I don't want to go live with the scroller until I know it's working--and until the site is done. I have everything in a temporary folder called www.mysite.com/2012 while I design the site. Once I'm ready to go live, it will all be moved to www.mysite.com, which necessitates having relatives links for everything.
I've attached the file for you to look at, if you need to. I've also attached the page into which I have inserted the code. I wonder if that is perhaps where I went wrong.
Thank you.
Joe

Reply From: Likno Customer Support

Hello Joe,

With the code you have in the page you sent me when you have the page live, you should have in your public_html folder (root folder on your server) the scroller folder which contains the likno-scripts folder (that contains the JavaScript files needed for your scroller). So, the path would be {root folder}/scroller/likno-scripts

Then, you should have your images in the path {root folder}/scroller/photos/{all your scroller photos here}

jquery slider code

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Ok, I think I'm good now.
It's working.
Thanks for all your help.

Reply From: Likno Customer Support

Hello Joe,

Glad to see you are good now Smile

Do not hesitate to contact us in case you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Simon
Initial Email Subject: Dreamweaver CC
Support Case Month: May 2014

Hi,

is the latest versions of all likno products compatible with the latest version of jQuery libraries and Dreamweaver CC update packages?

Reply From: Likno Customer Support

Hello Simon,

The latest versions of our products use the jQuery version 1.9.1, however they should not have any issues with the latest version of jQuery. (2.1.1)

Also, our product Extensions support the Adobe DreamWeaver CC.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Excellent.

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject: Accordion pane height 
Support Case Month: February 2014

I have an accordion in the sidebar of this page.  Can you please tell me how I can get the panes to open completed for all the headers.  For 2 of the headers the pane does not open completely and inserts a scroll bar on the right.

Thank you

Reply From: Likno Customer Support

Hello David,

Hmmm…I think that you have zoomed out your page. Please, go to Chrome Menu -> Zoom and set it back to 100%

Google Chrome zoom-in

Then, it should be fine:

Google Chrome zoom

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: David

I uninstalled and reinstalled Chrome – that fixed it – must have been a bug.

Thanks for your help.

David

Reply From: Likno Customer Support

Hello David,

Thank you for your feedback and glad to see its working now Smile

Have a nice week!

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject: mouse over transition
Support Case Month: January 2014

If you take a look at the URL I've attached you can see that I have a mouse over state where the text changes color and the left margin increases.

Is there away to "slow down" the transition from the normal state to the hover state so that it appears as if the text is sliding to the right?

If so, could you help me with the CSS needed and indicated where exactly I would put it.

Thank you,

David

Reply From: Likno Customer Support

Hello David,

Open you accordion project  -> Style Editor -> Pane Headers Common CSS -> Hand Coded CSS and type transition: all 0.3s ease-in;

CSS transition for accordion header

Re-compile your accordion project and re-upload the produced files to your server.

This way you will have the headers of the accordion to have the same transition effect as your menu.

Please, let me know how that worked for you.

Thank you.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: David

Thank you.  That worked, and it looks great.

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Mehdi
Initial Email Subject: changing hyperlink properties
Support Case Month: February 2014

Hello,

how can i change font properties like color, size, type, decoration, etc. of hyperlinks on accordion menus, both on closed panes and on pane bodies?

Thanks.

Mehdi

Reply From: Likno Customer Support

Hello Mehdi,

You can customize all of that properties for Accordion Headers in Style Editor tab -> Pane Headers.

You can set some common styling properties for all the headers by clicking "Pane Headers Common CSS" and then you can set extra styling properties for each of the states (Pane Closed, Pane Closed – Mouse Over, Pane Open, Pane Open – Mouse Over)

web accordion CSS properties

Clicking on the above areas a CSS Editor window will appear in which you can select the properties you want on the WYSIWYG CSS tab or add more hand coded CSS by clicking on the Hand Coded CSS tab.

WYSIWYG CSS Editor

Please, let me know if you need further help.

Thank you.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mehdi

Thanks for responding quickly and sorry that i wasn't clear.

I had tried changing all of those parameters. they change everything except for color, size, and decoration of those links in the menu. I have even changed the font and background colors so i can see exactly which of those areas change attributes of the links but still none of the changes that i did to the font attribute changes the color, size, and decoration (unbold) the fonts of those links. i have attached the accordion file that i have put together for the following menu: {URL REMOVED}, can you tell me what i am missing please? thanks....

Reply From: Likno Customer Support

Hello Mehdi,

Those are links so they get the styling properties set for links in your page.

I would recommend you to give your links a class name, for example class="menuLink"

hyperlinks

Then in your CSS file you can define that class like in the following code:

hyperlink CSS

This way, you can define what CSS properties you want for the links in your accordion headers.

Note, when you change the above to your Accordion project you need to re-compile it and re-upload the produced files to your server.

Please, let me know if you need further help.

Thank you.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mehdi

Great. Thanks, Aggelos.

 

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