May 17th, 2013AWM: Problem installing AllWebMenus WordPress Plugin

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Tracy
Initial Email Subject: Unable to install allwebmenus-wordpress-menu-plugin
Support Case Month: April 2013

Hello...love the program, but am having a major issue.  I have attempted to install allwebmenus-wordpress-menu-plugin a couple of dozen times, both through the wp-admin and manually via ftp.  Either way I do it, I get the following ERROR messages:

Warning: chmod() [function.chmod]: Operation not permitted in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php on line 16
Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: Cannot modify header information - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-includes/pluggable.php on line 876

Clearly, I am unable to activate this plugin.  I even reinstalled the latest wordpress--each time, wordpress indicated that the installation was successful.  Also, prior to installing the "allwebmenus" plugin, all my other many plugins installed without an error and functioned flawlessly.  Also, the same problem occurs if I activate a different theme to see if it was a problem with the theme itself.  While I realize that you are not WP support, I was hoping that you might have run across this problem before, or would at least be able to tell from the errors what the snag might be. Needless to say, I want to use AllWebMenus in my wordpress websites.  Thanks for any help you can give me on this....

Tracy

Reply From: Likno Customer Support

Hello,

It seems from the error messages that the plugin does not have enough permissions to work. Specifically in order for the plugin to work, it must be able to edit the “header.php” of your template and add the Linking Code.

You can try manually giving your “header.php” permissions “755” to see if this fixes the problem, or you can try giving all the plugin files (and especially the “include.php” file) full permissions.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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May 12th, 2013AWM: Menu is not properly displayed in Internet Explorer 8

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: Please Help, it's urgent! IE 8 troubleshoot
Support Case Month: April 2013

To whom it may concern,I bought from Likno the AllWebMenus software as well as the Scroller Builder. I am having a problem with menus i created on IE8 and probably earlier version. Would you kindly check the url and advise how I can fix those problems. My software are updated.

Thank you

Reply From: Likno Customer Support

Hello,

This is a typical IE error when the menu-linking code is placed within page tags and not immediately after the <BODY> tag (as it should be).

In your case, the menu-linking code is somewhere within the page.

You have 2 solutions:

1.   Transfer that menu-linking code under the <body> tag:

menu linking code

2.  If you have to have it there (due to web editor restrictions for example) then your other solution is to have the following option selected in the Project Properties:

menu linking code within tags

A small drawback of this 2nd solution is that the menu appears only after the entire page is loaded (in case this is not something you like, please use the 1st solution instead if this is possible).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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April 30th, 2013AWM: Menu does not work anymore

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: Menu disappeared
Support Case Month: February 2013

Help,

It has worked for years and the menu disappeared from the home page.

Advice please.

Reply From: Likno Customer Support

Hello,

It seems that you moved your menu files (or HTML files) around and this confused the Linking Code (see the “src” parameter).

<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR horzmenu ******** -->
<script type="text/javascript">
     var MenuLinkedBy="AllWebMenus [4]",awmMenuName="horzmenu",awmBN="904";
</script>
<script charset="UTF-8" src="{MENU.JS PATH}" type="text/javascript">
</script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR horzmenu ******** -->

Please make sure that your menu files are properly located locally and that your Root Folder setting is correct:

menu site root folder settings

If asked to “update the links”, do *not* do this as it will probably mess things up.

Then re-Compile and re-Link your menu to your pages and upload them again.

The Linking Code should now look more like this:

<!-- DO NOT MOVE! The following AllWebMenus linking code section must always 
be placed right AFTER the BODY tag-->
<!-- ******** BEGIN ALLWEBMENUS CODE FOR horzmenu ******** -->
<script type="text/javascript">
     var MenuLinkedBy="AllWebMenus [4]",awmMenuName="horzmenu",awmBN="904";
</script>
<script charset="UTF-8" src="/horzmenu.js" type="text/javascript">
</script>
<script type="text/javascript">awmBuildMenu();</script>
<!-- ******** END ALLWEBMENUS CODE FOR horzmenu ******** -->

Note that once you fix this, then every time you change something in the menu you only need to Compile and upload the menu files (“horzmenu.js” and “awmdata” folder). You do *not* need to Link and upload your pages.

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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April 22nd, 2013AWM: How can I link the menu to asp.net pages?

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: Link menu to asp.net pages
Support Case Month: March 2013

I use Visual Studio to create Web Applications (.aspx) with a site.master page.  How do I add my new menu to the site.master?

Great program...I have had it for a while, just never have had an occasion to use it.

Thanks

Reply From: Likno Customer Support

After you compile your menu, click on the “Link menu to web pages” button:

link menu to web pages

There you have two options:

1) find the file and link to it automatically, or

2) copy-paste the Linking Code manually into your file

link menu automatically to web pages

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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April 21st, 2013AWM: How can I optimize the loading of menus in the webpage?

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Tomaz
Initial Email Subject: allwebmenus few answers needed
Support Case Month: February 2013

Hi guys
I would like some issues in allwebmenus optimized. Or appreciate your instructions.
Problem is quite long upload time.
1.- I am using two menus on every page. horizontal and vertical. (check kamenaric.si)
     They are mostly using same gif, and awmlib2.js, but files are saved in different subfolders.
     (awmdata-x +awmdata-y) That doubles download requests and time.
solution needed:
How could AWM be configured so, that identical files from different menus will be called from same URL?
How could I know, if there are other files identical (I know what buttons I use, but what is with awmlib-s?
2.- Could I create compressed .js in AWM? Or does AWM include this option?
3.- Could I move code to the end of <body> to load at the end of html?
4.- Any other method to improve speed of menu loading? Reducing no. of .js files maybe?

Kind Regards,
Tomaz

Reply From: Likno Customer Support

Dear Tomaz,

1) Ideally you should not change the AllWebMenus folder settings. You should only change the compiled menu name (which also automatically changes the image submenu) and leave the folder settings to “default”. This way all the menus will use the same library files and load faster. The “awmlib-x” files are different depending on the viewer browser and only one of them is loaded for each user.

2) I am afraid that this option is not included, but if your browser supports zipped resources then you can do this by manually zipping the compiled files. We do have other users that are doing this successfully, but I am afraid I do not know the details of this implementation.

3) You can do this if you want but you have to make sure that the Linking Code is a direct child of the <body> and not within another page element (e.g. <div>). Alternatively, you can select the following option, which will force the menu to load after the page “onload” event is triggered:

menu linking code within tags

4) The JS files that are loaded are only two, the “menu.js” and the “awmlib-x” that corresponds to the current browser, so this cannot be improved further. One thing that you should also keep in mind is that using heavy images in the menu will slow the loading process. If speed is a crucial factor, it is best to use a text-only theme that uses background colors and borders instead of images.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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