Knowledge Base support case for Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Amir
Initial Email Subject: Drop down menu tree issue 
Support Case Month: February 2014

Hello,

I have problems with Drop-Down Menu Trees (Unlimited Domain Licenses.

I don't find an option to add the code manually to a webpage and when I add a page and click  the  link button, everything consistently freezes..

link drop down menu tree

I used the trial version and activated it following purchase.

All other Likno products work well (allWebmenus, web scroller).

I trust you'll find a quick solution as I bought it to be used in a project I need to finish within the next 24 hours.

Best Regards,
Amir

Reply From: Likno Customer Support

Hello Amir,

The Linking Code should look like this:

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree ******** –>
<script type="text/javascript">var TreeName="{Tree Name}",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>
<script type="text/javascript" src="{path to ldmt.js}"></script>
<script type="text/javascript" charset="UTF-8" src="{Path to your Tree JavaScript File}"></script>
<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree ******** -->

So, for example you have the following structure:

file structure

Then the Linking Code in the test1.html page should be:

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree ******** –>
<script type="text/javascript">var TreeName="tree",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>
<script type="text/javascript" src="ldmt.js"></script>
<script type="text/javascript" charset="UTF-8" src="tree.js"></script>
<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree ******** -->

And you place it right after the <body> tag.

Please, let me know how that worked for you, so you can quickly have your desired result and then we can see how we can fix the issue in order to automatically link your pages.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Amir

Hello,

Unfortunately it's not working for me.

Here is the link: {URL REMOVED}

You can view source.

Here is the screenshot from my FTP client.

You can compare file creation time to current local time. These are new files.

ftp

Here is the link to one of the images, you can see it's showing and in the right position , relative to the index file. So files are online.

{URL REMOVED}

I used the application default files names so I just had to copy your text….

Also here is a screenshot from my menu.

So, the code is OK, the files and folders are in place, the application shows the menu,

likno drop down menu trees

Still not working.

What am I doing wrong?

Best Regards,
Amir

Reply From: Likno Customer Support

Hello Amir,

You have missed the position element:

drop down menu tree positioning element

So, you need something the following code in your page:

<div id="treeid" style="position:absolute; width:100%;"></div>

So, check your project to see what is the positioning ID and then add that element to your page so that the menu tree can appear.

Please, let me know if you need further help.

Thank you.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Amir

Hello,

Thanks, it's working now.

Best Regards,
Amir

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Thomas
Initial Email Subject: Office365
Support Case Month: May 2014

Can your products be used with Office365?

Reply From: Likno Customer Support

Hello Thomas,

First, thank you for your interest in our Likno Products.

You can use our builders with Office 365 (the Website option of your Office 365 I assume) as long as you are able:

1. To add  linking code after the <body> tag of your page

2. Add your positioning element or your population on the page (depending on your choices)

3. Upload the compiled files to your server

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Brian
Initial Email Subject: AllWebMenus build #928 on IE8
Support Case Month: January 2014

I'm new to AllWebMenus, but learning fast.  With the previous build, I was not able to view my menus in IE11, but IE8 worked fine.  Now, with build 928, the effect is exactly opposite.  My menus work great in IE11 and Firefox, but not in IE8.  One menu places all the items on one line and the other menu doesn't show at all.

The first menu is to the left of the "Product Search" box in the upper right hand corner of the referenced website.  The other menu is the navigation menu and should show in the tan horizontal bar below the "Product Search" box.

Please let me know if you have any questions, or a solution.

Thank you,
Brian

Reply From: Likno Customer Support

Hello Brian,

In order to correct the issue you first need to declare a valid DOCTYPE.

So, the very first line in your page should be:

<!DOCTYPE html>

valid DOCTYPE declaration

Then, you need to place the menu linking codes right after your <body> tag.

If for any reason, you are not able to place the menu linking code right after the <body> tag then go to your AllWebMenus menu projects click on Project Properties. Then, select the Menu-Linking Code in Tags and select "Yes, within tags" and then click OK.

menu linking code in tags

After you have made that change you need to re-compile your menu project and re-upload the produced files to your server.

Let me know if you need further help.

Thank you!

Kind Regards, 

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Brian

Hello Aggelos,

Your instructions corrected my mistakes and it now works flawlessly.  Thank you for your prompt support.

Kind regards,
Brian

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Pat
Initial Email Subject:  Where do i deploy the API Commands? The mymodalname ones?
Support Case Month: July 2013

Hello i love the modal builder and bought the unlimited license

I will need to use the API but i can't figure out where to deploy the commands

Here is my code. I've tried several places within that code but not sure where to put them. your help appreciated, thanks

<!-- ******** BEGIN LIKNO WEB MODAL WINDOWS CODE FOR popup_with_id ******** -->
<script type="text/javascript">
var lwmwLinkedBy="LiknoWebModalWindows [1]",lwmwName="popup_with_id",lwmwBN="262";
</script>
<script charset="UTF-8" src="/modals/likno-scripts/popup_with_id.js" type="text/javascript"></script>
<script>myModalName({header:{text:'Hello world'}});</script>
<!-- ******** END LIKNO WEB MODAL WINDOWS CODE FOR popup_with_id ******** -->

Reply From: Likno Customer Support

Hello,

Your linking code looks ok. You need to place that linking code after the <body> tag in your pages. Make sure you have uploaded the likno-scripts folder produced after you have compiled your Modal Window  project.

According to your url the path for your modal window javascript file should be http://{URL REMOVED}/modals/likno-scripts/popup_with_id.js

Then in your pages you need to have the code that triggers the modal window.

Check this in Likno Web Modal Windows to see how you should have the code.

modal window trigger code

For example, you could have
<a id="Modal_Window_1" href="javascript:void(0);">Test modal</a>

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Pat

Thanks Aggelos for your detailed answer. If i need any more help i will export the requested items. Thanks again!
Pat

 

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Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Au
Initial Email Subject: Inquiry about Web Tab Builders
Support Case Month: June 2013

Hi,

I would like to find out more about your Web Tab Builders. I was wondering whether it can cross-over with my existing software of XSitepro for the web build-up. Do I get any technical support for it?

Hope to get your revert soon.

Thanks and regards,
Au

Reply From: Likno Customer Support

Hello Au,

You can find a lot of information about Likno Web Tabs Builder in this page: http://www.likno.com/jquery-tabs/index.php

You have 3 choices of populating your web tabs (inside the project, through DIVs or through UL/LI elements). You could use DIVs or UL/LI structure to populate the tabs inside your XSitepro pages and add a JavaScript script in the pages you want the tabs to appear. As long as you can do those 2 steps then you can have the web tabs in your XSitepro pages.

Thank you.

Kind Regards,
Aggelos
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Au

Hi everybody,
Thanks for the explanation. However, I still have doubt because I can't find much example and support from the website. Hence, I'm not so expert in HTML and CSS but I need these builder to boost up my XSitepro as it is very useful.
If I have at least 20 pages which need this tab builder, does this mean I have to upload it 20 times?
Kindly advice
Thanks and regards,
Au

Reply From: Likno Customer Support

Hello Au,

You can have as many pages as you want, the only steps you need to follow are:

Step1 : Use Likno Web Tabs Builder to create and stylize your web tabs. Choose the population method and the positioning method.

Step 2: Insert to the pages you have the linking code, the population code and positioning code.

Step 3: Upload the 2 folders of your project in your server.

Note: If you use a template then you only need to insert the linking code, population code and positioning code in your template once and not in every page.

You don't need to be an expert in HTML or CSS in order to do that, as the application creates any code you need.

Please see the manual for more help http://www.likno.com/downldd/Likno_Web_Tabs_Builder_Manual.pdf or see the Help in the application and let me know if you need more explanations.

Kind Regards,
Aggelos
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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