Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Liliane
Initial Email Subject: Likno Modal Window in Internet Explorer
Support Case Month: August 2013

Hello

All modal windows are perfect in Mozilla Firefox, however, in Internet Explorer 8 only the (x) close button appears and nothing else. The modal window content is External (i.e. on a subdomain) Would it be possible to have a look at the web site and let me know your findings.

Many thanks in advance
Liliane

Reply From: Likno Customer Support

Hello Liliane,

The first problem I see it the Linking Code. The Linking Code should look like:

<!-- ******** BEGIN LIKNO WEB MODAL WINDOWS CODE FOR project name ******** --> <script type="text/javascript">var lwmwLinkedBy="LiknoWebModalWindows [1]",lwmwName="auto",lwmwBN="264";</script><script charset="UTF-8" src="likno-scripts/auto.js" type="text/javascript"></script>

<!-- ******** END LIKNO WEB MODAL WINDOWS CODE FOR project name ******** -->

And you only have

<script charset="UTF-8" src="{URL REMOVED}" type="text/javascript"></script>

I would recommend you to download and install the latest version of Likno Web Modal Windows Builder.

Then open your modal window project and re-compile it. Re-link it to your pages and re-upload the produced files.

Let me know how that worked.

Also, you may want to change your DOCTYPE to something like:

<!DOCTYPE html>
<html>

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Liliane

Dear Aggelos,

Thank you for this quick reply.

The problem was not having the opening tag <html> at the beginning of the external page where the video is embedded.

Everything works fine now

Again, many thanks

Liliane

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Carolyn
Email Subject: Vertical menu not displayed properly in IE 9, not expanding in Safari
Support Case Month: March 2013

I just saw that the menu isn't displaying on the pages I have in the sub-directories where I have slide shows. 

Please help.  Also the menus fly out under the Flash in the vertical menu in IE.

Reply From: Likno Customer Support

Dear Carolyn,

The problem with the sub-directories is that your menu Linking Code has a page-relative path (“menu.js”).

If you change this to a root-relative path (“/menu.js”) then the menu will appear in all pages in folders or not.

I also noticed that in the “Prices” page you still have your old menu on the left side.

Regarding the Flash in IE, you may want to read the instructions here:

menu z-index property

If you are not able to resolve the problem, please let me know which URL has the flash and the menu so that I can check it.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Carolyn

Thank you Kostas.  With your instructions I was able to solve the problem of menus flying out under Flash but am still trying to deal with sub-directory menus disappearing.

Is there a place on the AllWebMenus dashboard for me to select root-relative path or do I go into each page that is in a sub-dir and manually add the "/".  I tried that on one page and it broke all the pages.

Thanks so much for your quick response on this matter.

Carolyn

Reply From: Likno Customer Support

Dear Carolyn,

What do you mean when you say “it broke all the pages”? are you sure you added the “/” in the correct place? Do you have this page online for me to see?

If you do the Linking automatically through the AllWebMenus application, then the application would most likely add “../menu.js” for the inner pages.

If not, then it probably means that your pages locally are not inside a folder!

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Carolyn

Found my error.  I should have added ../menu not /menu

I'll send you a note when I load the site later today. 

Have a great day!

Carolyn

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Email Subject: Automatically selected submenus need to hide
Support Case Month: February 2013

I have a problem with the submenu staying open/showing on the referenced website.

Reply From: Likno Customer Support

Hello,

Our developers noticed two problems that are most likely causing this.

1) in your page you have two Linking Codes for the same menu – please remove one

2) your menu is compiled with build 902 but the online library files (“awmdata” folder) are from build 846 – please make sure that your menu files and the online libraries are all from the same AllWebMenus version

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Cannot remove older menu
Support Case Month: March 2013

How can I remove an older menu from a Frontpage website? Is there an easier way than deleting the folder and code? I tried to do that but for some reason the old menu still shows up. (The URL is the live site that is on, i'm working on the site through Frontpage on my hd) Is there an easier way to remove the old menu?

Reply From: Likno Customer Support

Hello,

If you added the menu using the FrontPage add-in, the easiest way to take it off is again through the add-in. Just choose the “Delete Menu” option.

If you added the menu Linking Code manually, then I am afraid that you also have to remove it manually.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: AllWebMenus and Sharepoint
Support Case Month: July 2012

I am trying to Link my menu to the sharepoint site and I 'm having trouble. Can you provide me with the necessary steps to publish/link the Menu to the site.

Reply From: Likno Customer Support

Hello,

We do not have a specific plugin for SharePoint, as it was never intended by Microsoft to be a site-builder application (they have FrontPage and Expression Web for this).

Still, you should be able to use AllWebMenus as a stand-alone application with SharePoint. Please follow the generic instructions in our site:

http://www.likno.com/wat_generic.html

In "Step 3", I recommend using the manual method, where you copy-paste the Linking Code into your file(s). Ideally, if you use a template you will only have to add the code there and it will propagate into the rest of your pages. Make sure that your Linking Code "src" is root-relative, i.e. it starts with a slash "/".

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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