Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Roman
Initial Email Subject: Web Scroller
Support Case Month: August 2012

Dear sirs.

I have a lot of Your products and I am very satisfied.

But I have problem with "web scroller". See PDF file, please.

When I try make scroller with images stored in my local web site, I see no result either in preview or in the browser.

Can You write me, please, where is the error ?

Thank You very much for the answer.

Best regards, Roman

Reply From: Likno Customer Support

Dear Roman,

I noticed that you set the images to be on a website folder:

path of website folder

This means that this path you use will be relative to the page. The paths you used seem to be ok for the online site, but locally “/images” would translate to “C:\images”, which is not what you would want. If you change the path to “images/gon/gon01.png” (without the starting slash “/”) then the scroller will work in the local site.

Regarding the preview, there seems to be some problem as it was supposed to work by simply copying the image files in the assets folder. I will forward this to our developer team to see what they say about it.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roman

Hi Kostas, thanks for the answer.

Yes, without backslash it works on local site folder, which "call" the scroller js, but "preview" is not working. I know it.

My idea was make it independent on the site, so I want to use "root-relative" path. It is not possible in this time, all right, I have no problem. I will wait for Your SW developer´s solution and answer.

Using assets folder - it works, of course. But the size of web is increasing (I have 2 sets of the same images).

Regards, Roman

Reply From: Likno Customer Support

Dear Roman,

We have just uploaded the new build which resolves (among others) the bug you reported.

Please download it here:

http://www.likno.com/jquery-scroller/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roman

Dear Kostas, thanks, it works :)

Regards,
Roman.

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject:  AllWebMenus PRO
Support Case Month: April 2012

When I load the web page locally on my PC that has the new menu object, I get the question at the bottom of the frame.  The menu is java-script, would a user really need to lower their IE security settings to make this go away?  My settings are also included below.  I don’t want users to have a hassle using the new menu each time they come to my website…what is the most elegant way to avoid this dialog?

ie security warning

internet explorer security settings

Thanks,

-David


Reply From:
Likno Customer Support

Hello,

This is NOT a problem and you should not worry at all.

See why below:

When you preview a local web page in Internet Explorer that contains javascript (like our projects do), you get the following message:

[To help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options... ]

JavaScript warning

This is not a problem, as the "security" warning never appears ONLINE on your actual pages but only locally, for the pages that are located at your PC.

Furthermore, this is not related to Likno javascripts but to ANY javascript running on your pages locally (default behavior in Internet Explorer).

This does not happen when pages have been uploaded to a web server and are then viewed online.

To overpass this Internet Explorer warning locally, you can click on the message bar and select "Allow Blocked Content":

allow blocked content

Then, a warning dialog will appear and you can just press "Yes" for the web page to properly load all javascripts (do not worry about the warning, our scripts are 100% safe).

You can read more about the IE Information bar at:

http://support.microsoft.com/kb/843017 (Windows XP)

http://windowshelp.microsoft.com/Windows/en-US/Help/91b1038d-3f53-43a3-8bd8-9551e7c0b7c61033.mspx (Windows Vista)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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