Knowledge Base support case for AllWebMenus Pro and Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Chris
Initial Email Subject: Tooltips and Menus
Support Case Month: August 2013

Hi. 
As you will see from my site, I have a mega menu, and I am attempting to tooltips from Likno Web Tooltips.  I have been able to add them successfully to the Main Menu Group.  However, I have not been able to get the Likno Web Tooltips to display in the Sub-menus - just the default tooltip formatting or the standard tooltip format for the page that links to the sub-menu.

On the sub-items style I want to use "Tooltip_MegaMenu" that displays the tooltip to the right of the target. This tooltip has been compiled with Source AllWebMenus. There is a title for each submenu item, as displayed.

Perhaps instructions or a demo for mega menus would help as I was unable to find anything in the manual or knowledgebase.

Hope you can help.  The software works fine otherwise thanks.

Regards,
Chris

Reply From: Likno Customer Support

Hello Chris,

Please, download the latest version of Likno Web Tooltips Builder  http://www.likno.com/jquery-tooltips/download.php

After you have installed it, open your tooltip project and make the following changes:

likno tooltip content source

After you have finished with the changes, re-compile your tooltips project and re-upload the produced files.

Then in your AllWebMenus project you need to add the class="megaTooltip" where you want the Tooltip to appear.

likno tooltip element

Compile your menu project and re-upload the produced files.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Chris

Hi again Aggelos,

Following my previous email, where I asked about interference between Toolip_Page and Tooltip_Mega  I made a change to Tooltip_Page (attached).  On the project tooltips tab, I changed Opens When to “Some of the page ….” and  defined a class name.  This change allowed both tooltips to be previewed as intended – it appeared to stop interference.  On compiling, the tooltip Tooltip_Mega was displayed in the menu for the first time, but not for the whole menu – only for subitems linked to the page that was open.  The rest of the menu used default formatting – as described in my previous email.

It would be useful to be able to use the in-page method with “ALL” title and alt items on the page (without having to define class), plus have mega menu items pick up tooltip style (with defined class), but across the whole menu, not just parts as I am currently generating.

Regards

Reply From: Likno Customer Support

Hello Chris,

Have you changed anything in the meantime as I see in this url {URL REMOVED} the submenu tooltips to appear in all submenus.

You can use the In Page source and ANY page element that uses title or alt. Note though that this will affect anything in your page. So if you have another alt or title in any other element in your page will be displayed in the Likno Tooltip. In this case, you don’t need to define any class for the tooltip.

tooltip content settings

If you need some specific tooltips to show differently then you could have the in page source option for SOME of the page elements and define a class for those items.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Chris

As I noted in my email this morning, I made my own tooltips with CSS for the menu (submenu groups), but I would prefer to use tooltips from Likno if I can get them working.

At the weekend I recompiled the site after changing my template in Dreamweaver, so the Likno calls appear in a slightly different order – this was so my menus stayed linked when I updated the page template.

I have attached two images to demonstrate the problem I have with Likno Tooltips. They are both from the page article1894ReformDressWedding.html – the bottom item on the “Articles” submenu. The page is on my computer, not on the website.  The browser is Firefox.  I have attached a copy of both my tooltips and the Menu as exported. 

The page on my computer is the same html as the version on the website so you can see the source html – {URL REMOVED}. However, the javascript  tooltip on the website is different to the zip file attached – so that Likno tooltips will not display in the submenu groups on the website version, but will on my computer.

View1 – this shows two tooltips for an item in the Articles submenu group - The green tooltip is the one generated by Likno Tooltips.  The orange tooltip is from my css.  Both tooltips get their data from data-tooltip in the menu html.  You will note that “Articles” is highlighted in the menu. 

View2 – this shows only one tooltip for “Comrie” – the orange tooltip from my css.  The green Likno tooltip is not generated, but should be too. 

The problem demonstrated is that the Likno tooltips are only displayed for the items that relate to the page being displayed – the one with the yellow item highlighting.  I would like the tooltips to display for the whole menu, not just for the page item opened.  If you can get this working I will delete my additional css, and use the Likno tooltips!

I hope the jpg files assist in demonstrating the problem.  As I am not in to javascript, I am not sure if the order of making javascript calls in my html affects how Likno software works?  All pages have Allwebmenus and tooltips, some have modal windows.  Perhaps get the order of my javascript calls checked too?

I look forward to hearing from you.

Regards,
Chris

Reply From: Likno Customer Support

Hello Chris,

Please, check the live option in your Tooltip_Mega

live option in likno tooltips

Then, re-compile your project and re-upload the produced files.

This should solve the problem  and you could see your likno tooltip wherever you have the attribute data-tooltip.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Chris

Thanks very much for the assistance.  All working now and uploaded. 
Regards,
Chris

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
John 
Initial Email Subject: Using an asp.net form in a mega menu
Support Case Month: July 2013

Hi Kostas

I have a new support request, but linked to this previous one (below).

I would like to create dynamic mega menus using a UL/LI structure generated by ASP.

Our menu format uses 5 columns created by a div structure. The attached txt file shows the full html version which works with AWM but is not dynamic. 

We can replace the existing links with UL/LI structures, but I expect that to achieve a controlled 5 column layout we would need 5 separate UL/LI structures (one per div). 

Is this going to work?!

Thanks for your help.

Regards,
John

Reply From: Likno Customer Support

Hello John,

If you need to use 5 DIVs then the answer is yes, you would need 5 different menus which is not the best solution.

Why don't you use one div that holds the whole ul/li structure for your menu?

Check the AllWebMenus sample ul/li structure to get an idea how the menu is populated in ul/li.

menu structure code

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Terri
Initial Email Subject: mega menus
Support Case Month: April 2013

I am just getting started with AllWebMenus Pro and am trying to create a mega menu but don't see that option in your style list. Can you walk me through how to do this?

Thank you,
Terri

Reply From: Likno Customer Support

Dear Terri,

Regarding the mega-menu, this can be achieved by adding a single submenu item that uses the “HTML – Full Mode”. This way you can add custom HTML to create the content of your mega-menu. You can see examples of this and download the menu projects in our online examples page:

http://www.likno.com/examples.html?example=mega_dropdown_menu1

http://www.likno.com/examples.html?example=mega_dropdown_menu2

In order to use an image with a link, you can add an HTML code similar to the following:

<a href="http://www.mysite.com/">
      <img src="myimage.jpg" style="border: none;">
</a>

To create a submenu that takes up the full screen, set it as a menubar:

menubar mega menu

Finally in standard floating menus, if you want to use an image, simply add the image and link in the appropriate fields:

menu image property

I hope the above were helpful. Please let me know if you need anything else.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
al Email Subject: Allwebmenus Pro
Support Case Month: February 2013

I am looking to make a wordpress site that resembles  http://diablo3blog.blogspot.com/ I want my blog and pages to have the ability to have multiple top menus like the above link as well as a side bar link menu using http://wpmegamenu.com/help/  or your floating menu .
Is this something your program would be able to do without using any drop down menus of any sort?  Is your plugin compatible with most wordpress themes or do I need a theme made by you?

Reply From: Likno Customer Support

Hello,

You can easily achieve the specific “multiple menu” effect in two ways:

1) You can actually have multiple menus linked into WordPress, or even better

2) You can create a single menu with multiple rows:

multi row horizontal menu

Regarding the left menu, this is a pretty simple vertical menu, so no problems here either. The only thing that we do not support is this specific mouse-over effect in the menu items.

Overall, AllWebMenus will allow you to create and add as many menus as you want in your WordPress site. Each menu can have any menu type you want (horizontal, vertical, sliding), with multiple rows/columns (or not), with or without submenus (sliding or floating), etc.

Of course our menus will work with all WordPress themes, and in all the latest browsers and mobile devices.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Vida
Initial Email Subject: All Web Menu Support Needed
Support Case Month: February 2013

Hello,

I am using AllWebMenus. The inlayed submenu item groups are not working properly. After navigating throughout the website the fly out area  become distorted.

Here is the url: {URL REMOVED}

Looking forward to the solution.

Reply From: Likno Customer Support

Dear Vida,

Are you referring to this?

Full HTML Mega Menu

If so, note that this is not related to scrolling. It is actually related to the image on the right side. This happens the first time you visit the page (or after deleting the cached files) as the first time you open the submenu the image is not loaded and has no height. Then when the image loads it pushes everything down and distorts the submenu. This happens because you are using the Full HTML mode and the image is not preloaded.

The solution is to simply add a fixed size to your image, for example:

<img height=”210” width=”160” src=”myImage.png” />

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Vida

Hello Kostas,

Thank you so much for such prompt and effective response and solution. Adding the size of the image helped.

 

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