Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Taller Text
Support Case Month: December 2012

How do I make the text taller instead of longer

Reply From: Likno Customer Support

Hello,

I am not sure what you mean. You want to have multiple lines of text? Or do you want each letter to be taller?

The first is easy, just add line breaks.

The second depends on the font you are using I guess. You would have to find a font that is “narrow” which means taller and not as wide.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: customize menu items
Support Case Month: July 2012

Will your software allow custom background and width for all buttons on all levels? (Most important is the top level needs custom art for each button; on and off states.

thanks for your response.

Reply From: Likno Customer Support

Hello,

Yes, our menus can be fully customized, not only per "level" but also per "item" (button).

Each menu item can have a different design for the top level and all other levels (which are unlimited).

I suggest that you download and play with the Trial version:

http://www.likno.com/download.html

You can set the main styles (per level) in the Style Editor:

Then you can “customize” each item as you wish in the Menu Editor:

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: User

need to know one more question... VERY IMPORTANT...
see attached, how do I get rid of the boxes around the art? I don't want that!!!!

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Hello again,

Let me answer your questions in turn:

1) Yes we have indeed tested our products in iPhone and iPad, as well as many other smartphones and tablets. AllWebMenus fully supports all the latest browsers and mobile devices.

2) Yes, it is HTML5 compatible.

3) The “boxes” you see is most likely the background color of the Group. Please check if you have a “Distance Between Items” that will allow the Group background to show:

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Bill
Initial Email Subject: 404 error
Support Case Month: June 2012

Hello Guys:
Knowing it's probably me, at 66 it seems difficult to grasp all of this.
Here is my problem: On our main site if you mouse over on the 4th button down you will get a 3 item SUB group, all works well. BUT if you click on the button that opens the sub-group (Parking Decals) it will generate a 404 error. Your requested file or folder URL, /sid:1051 cannot be found at the specified location.
This structure is imported from Front Page.
Thank you for any help you provide with this.
Bill

Related URL: http://www.agisolutions.com

Reply From: Likno Customer Support

Dear Bill,

I checked your site and noticed that this is true for all menu items that have a submenu. It is likely that this is due to some FrontPage incompatibility.

Do you have actual pages that should be shown when clicking on a parent item? or do you want the parent items to simply not have links?

Also do you believe you could send us a zipped version of your FrontPage project so that we can try to reproduce the problem?

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Bill

Hello Kostas:

> It is likely that this is due to some FrontPage incompatibility.

PLEASE don’t forget it could be something I did! 

> do you want the parent items to simply not have links?

NO links for the parent buttons, just a place holder to open and pick from the sub. (this could be the problem)

> Also do you believe you could send us a zipped version of your FrontPage project so that we can try to reproduce the problem?

Do you mean the  generated menu files or the complete site, the site is 12+ megs.

Just to make sure I am setting FP up correctly let me attach a partial view of the FH Navigation structure.  (see attached)

I used a custom link bar where ever I needed a sub. I am not sure if this is correct, It’s the only way I could make this work!

Reply From: Likno Customer Support

Hello again,

I see that your parent links are not linked to standard pages (as is usually the case):

What is this link icon I see there? Are these HTML pages?

Also, if possible, please check the folder where you store your website.

If you have admin rights, you should be able to see a hidden folder named “_vti_pvt” and within this you should see a file named “structure.cnf”.

Please send me this file so that I can forward it to our developers.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Bill

The guy who did all of the for 13 years moved out of state the first of the year to care for his parents.

The structure.cnf file is attached.

This weekend I must have changed/compiled this menu 10 to 12 times with NO problem.

Just now I went in there to do a screen capture and got a invalid procedure for the first time in over a week? (Attached)

I also attaches a screen capture Partial from inside allwebmenu.

> What is this link icon I see there? Are these HTML pages?

The places you have circled are the htm parent buttons that generate the error when you click.

Thanks again
Bill

Reply From: Likno Customer Support

Dear Bill,

Can you please download the latest AllWebMenus and see if this resolves the problem?

(our developer team told me they made some corrections in the latest build)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

Kostas:

Works Great, not sure if I was a help or a hindrance?

Here is a GOLD STAR for you and your team!!!

Thanks again for all your help!

Bill

Knowledge Base support case for AllWebMenus , abstracted and stripped of all user’s private info.

Initial Email From: Bill
Initial Email Subject: Curves
Support Case Month: September 2012

Is there any method to make these curved corners look less jagged?  http://www.foxmls.com/

I guess it looks bad in Google and good in the other browsers?

Bill Fox

Reply From: Likno Customer Support

Dear Bill,

I see that you have removed the colored borders so that the problem is not that visible.

As you probably realized, the problem is with the way Chrome renders its graphics, without a proper “anti-alias” to make things look smoother.

Of course this is something we cannot affect in any way.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Anthony
Initial Email Subject: 2 Aesthetics Issues with Menu when Translated
Support Case Month: June 2012

One more quick round of questions if I may Kostas. I am building a new website using your menu which is being translated using the Google Translate Plugin. I cannot quite figure out how to perfect marrying the two together aesthetically and am hoping that maybe you can help.

---

#1) - If you translate it to Macedonian, you will notice that the link(s) which wrap to a 2nd line have a negative indent instead of staying in a straight line, and the link below it does not move down but rather stays crammed up. Is there some way that I can fix this?

---

#2) - If you translate it to Vietnamese, you will notice that the first two top menu items overlap, instead of spacing out horizontally. It looks like there should be room for them to all fit with equal spacing in between them all. Is there some way that I can fix this?

Thanks in advance for any help that you can provide. I realize that this is really putting your menu to the test... but if anyone can fix it I know that you can.

Sincerely,
Anthony

Reply From: Likno Customer Support

Dear Anthony,

The problem is that Google Translate intervenes and changes the text after the menu is already measured and built.

I am afraid that there is no way to fix this! It is not possible for the menu to re-adjust itself as it does not even really know that some other script messed with its texts.

Google Translate can only work properly with DIVs that do not have a preset width/height, but it would be impossible to create such a complex component as our menu without giving it fixed width/height.

Sorry!

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Anthony

Thank you for the clear explanation and that does make sense. That does lead me to one more question though. Even when NOT translated, if I make a sub menu item long enough to wrap, it hangs too far over to the left once it wraps (like the one below). Is there a setting to adjust so that it at least lines up in a straight line with the others?

Sincerely,
Anthony

Reply From: Likno Customer Support

This is something you will see if you use “Text Margin”. The same is not true for “Padding”. Both of these properties can be used to add some space on the left side of the text, but the “margin” will only add it to the first line, while the “padding” will work for the whole item.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Anthony

This helps a lot. Thanks again Kostas! Have a great weekend.

Sincerely,
Anthony