Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Please Help, it's urgent! IE 8 troubleshoot
Support Case Month: April 2013

To whom it may concern,I bought from Likno the AllWebMenus software as well as the Scroller Builder. I am having a problem with menus i created on IE8 and probably earlier version. Would you kindly check the url and advise how I can fix those problems. My software are updated.

Thank you

Reply From: Likno Customer Support

Hello,

This is a typical IE error when the menu-linking code is placed within page tags and not immediately after the <BODY> tag (as it should be).

In your case, the menu-linking code is somewhere within the page.

You have 2 solutions:

1.   Transfer that menu-linking code under the <body> tag:

menu linking code

2.  If you have to have it there (due to web editor restrictions for example) then your other solution is to have the following option selected in the Project Properties:

menu linking code within tags

A small drawback of this 2nd solution is that the menu appears only after the entire page is loaded (in case this is not something you like, please use the 1st solution instead if this is possible).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #910.

Check out What's New

- Refined certain themes to look better.

- Fixed an issue where if the menu was populated by "UL/LI" elements it was not displayed properly.

- Fixed an issue with the "floating image" which was not positioned properly when the doctype was "html".

- Fixed an issue for iPad etc, when a new window should be opened by a submenu item.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

--------
Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject: Menu re-loading from left each time
Support Case Month: April 2013

Can you tell me why my menu at {URL REMOVED} re-loads from the left side each time a menu item is click?

David

Reply From: Likno Customer Support

Dear David,

This is most likely because you have selected it in the Style Editor:

main menu special effects

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Fonts in the menu
Support Case Month: April 2013

Good Morning,

Is it possible to use a Google font for the menu? I specify Default Font in AllWebMenus however it always seems to use the font specified in by body css style. I've tried various things to override this. If I specify a font that is not on my system in AllWebMenus, the menu does not show in preview nor on the website, e.g. 'Cantarell', Arial, Helvetica, sans-serif.

My question I think is, can I specify a css class that specifies the font and fonts size and weight to be used at run time.

Thanks
Robert 

Reply From: Likno Customer Support

Dear Robert,

You are indeed able to use Google fonts with AllWebMenus. To do this you need to also set replacement fonts and choose something that has the same size, because the menu will most likely be displayed before the Google font is loaded, and it will not be able to change its size again after the font is loaded.

The only thing you need to be careful about, is that you should NOT use any quotes (single or otherwise) in the font list. Please try the following for example:

Cantarell, Arial, Helvetica, sans-serif

If this does not work, please send me the URL so that I can check it.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Graham
Initial Email Subject: Webpage - Liquid layout
Support Case Month: April 2013

Hello there I am just about to do the updates to the above website and I would like to make the webpages a bit more flexible for the viewer by using a liquid layout which would allow the website to contract or expand to suit to viewers monitors resolution. I altered the webpages, but I'm having trouble withe the menus, bother the vertical and the horizontal menu bars. Is there anyway to get the menu bars to shrink or grow to match the viewer resolution? or do I have to make ... say 3 websites with low, medium or higher resolution. At the moment on my test website the menu bar only comes across half the screen, when viewed on a very large monitor and it's too long on a low resolution? If you can point me in the right area, I would appreciate it.
Many thanks,
Graham

Reply From: Likno Customer Support

Hello,

The solution you are looking for is a Responsive Menu. This is supported by AllWebMenus, so first of all you need to get the latest AllWebMenus version if you do not already have this (according to your Update Plan you can get this for free).

Once you have this you will note that the following option has been added in the “Global Properties”:

responsive menu properties

I recommend that you have 4 menu versions to accommodate for 4 different screen sizes. Note that the predefined sizes are set to match the computer screen, iPad in horizontal and vertical orientation and mobile phones.

Once you select this you will notice the following listbox:

responsive menu versions

From this point on, your menu has 4 different versions and you can select from this listbox which version you are editing at any given time.

Then all you have to do is to set different styles (and content and positioning) for your four menu versions, and compile and upload the menu to your pages normally.

Note that we have also added a Responsive example to help you get started:

responsive menu example

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Graham

Thank you very much, I have the latest version and will have a go with it. I had completely missed the Responsive Menus.

Again...many thanks
Graham

 

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