Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Shirly 
Initial Email Subject: Menu no longer showing up after update
Support Case Month: September 2013

I updated my All Web Menus to current version. Added a new entry under proofs and now it is not showing up at all on the website. Need help desperately!!

Thanks for looking into this.

Shirly

Reply From: Likno Customer Support

Hello Shirly,

You have select to position your menu relative to an image. But you have not inserted an image name that exists in your page (see the attached screenshot). As a result the menu could not be displayed.

Please, insert an image name that exists, re-compile your menu project and re-upload the produced files.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Shirly

Thanks for the information.
It was supposed to be “Relative to Window”, don’t know how that was changed. I haven’t touched that stuff in a couple of years – after initial design.
At least you got me pointed in the right direction. I love this software!!

Shirly

 

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #936.

Check out What's New

- The telephone link protocol (example: <a href="tel:18008675309">Call Jenny!</a>) is now supported in the "Link" property of the menu items.

AllWebMenus tel protocol support

- The "Responsive Menu 2" example project is now included in the application.

JavaScript responsive menu example two version 1

JavaScript responsive menu example twoversion 2

JavaScript responsive menu example two version 4

- The Free AllWebMenus Theme Pack 1 (60 menu themes) has been retouched.

AllWebMenus menu theme

AllWebMenus menu theme

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Janine 
Initial Email Subject: AllWebMenus question
Support Case Month: September 2013

Hi -

Can I put a black frame around the border?

THANKS!
-Janine

Reply From: Likno Customer Support

Hello Janine,

You can change the border of the main menu group to your desired settings and the result will be like in the attached screenshot. In case,  this is not what you want and you want to have extra border out of the menu, you can do that in your CSS stylings of your positioning element.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
John 
Initial Email Subject: Quick help!
Support Case Month: September 2013

I'm trying the sliding menus for the first time.  The menu disappears when I click slide and recompile. 
Can you take a quick look please??  Thanks!!

Reply From: Likno Customer Support

Hello John,

According to your license you are entitled to download the latest version of AllWebMenus.

Please, download the latest version of AllWebMenus, install and activate it. Then, open your menu project, re-compile and re-upload the produced files (along with the awmdata folder).

Also, check the positioning of your menu, you may have some offsets that might cause the problem.

Despite all the above, if the problem persists, please export your menu project (File -> Export Project -> to ZIP folder) and send it to me so i can have a better look at the problem.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

I did the upgrade and the menu appears when I change the zoom to 10%.  The scroll bars disappear at that point so I don’t know if it is sliding. Enclosed is the zip file.  Thank you very much!

Reply From: Likno Customer Support

Hello John,

As it seems the problem is due to the pretty high value of width that you have set. On several tests i did the menu appears as expected when the width is a value that the browser window can support. For example, if you set the width to 2500px instead of 12500px you will see the menu as expected. On the width you have specified the browser seems not to render it correctly and it tries to repeatedly create scrollbar.

I would recommend you to use a lower value of width or just leave it to auto.
Also, on your code you have
<table id=awmAnchor-menu style="width: 12500px"> as your positioning element.
You have forgotten the quotes,  so you code should look like:
<table id="awmAnchor-menu" style="width: 12500px">

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Cool! It works!!  Thanks!!!  I put in the quotes and took out the reference to the table width for the menu part and the master table width.  Thanks again!!  John

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Pat 
Initial Email Subject: Flat Calm menu down arrow color
Support Case Month: September 2013

Hello,

How can I change the color of the arrow on has submenu image?

Kind Regards,
Pat

Reply From: Likno Customer Support

Hello Pat,

When you compile your menu the arrow-down.png will be placed in the awmdata folder. Then, open this image file with an image editor software and change the color to the one you prefer. This is the easiest way to change the specific arrow color.

Alternatively, you can use another arrow image for the "has Submenu" property.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Pat

Hi Aggelos,

Worked perfect!  Thanks for your help!!

 

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