Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: Menubar

Initial Email From: Debbie

Hello,

While previewing the website, each time I click on another page, the menu disappears for a minute and then shows back up again.  Any suggestions?

Reply From: Likno Customer Support

Dear Debbie,

I see that you have added an “appearance” effect in the menu, which is why you see it unfolding downwards when changing the page.

If you do not want this to happen, please remove it from the related option:

menu appears how - effects

Also, please note that the menu may take a second to build (depending on the size) so this small delay when the page is loading may be natural.

Best Regards,
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

Tags: , , , , , , ,

 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: Menubar

Initial Email From: Debbie

Hello,

How do I modify my MenuBar so that it will adjust depending on the viewers browser?  It looks great in my browser but when I view it from another browser it's off.

Thanks so much!

Reply From: Likno Customer Support

Hello Debbie,

I believe you are looking for this setting:

menubar options

Best Regards,
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Debbie

I do have the Menubar checked but it still doesn't adjust depending on the browser.  I'm wanting it to adjust so it still looks right depending on the viewers browser.

drop-down menu options

Browser  = Chrome

clip_image004

Browser = IE9

clip_image006

Thanks!

Debbie

Reply From: Likno Customer Support

Dear Debbie,

Your online menu is not a menubar. Having said this, do you really want the menu to take the window size? Your website has a fixed width of about 926px, so I believe that you really want the menu to have this size too.

Please uncheck the “menubar” option. Then go to the main menu “minimum width” and set it to “926”:

menu width

Finally make your menu item’s font-size, padding etc. small enough to make sure that the menu is not bigger than 926 pixels.

Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Debbie

That helped a lot!

Thanks!

Debbie

 

Tags: , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: April 2012
Initial Email Subject: Missing Themes

Initial Email From: Peter

Hello

I just purchased a sliding menu theme, package #41. After I downloaded it and previewed the files, I couldn't see the files listed under package #41 (Sliding Cloud, Sliding Linear Green, etc.), but rather a bunch of menu themes that are not part of #41. did I get the wrong package?

Thanks for your help.

Peter

Reply From: Likno Customer Support

Hello Peter,

Thank you for your purchase.

You purchased 1 "credit" and then you had to "license" the particular menu theme that you want (#41) inside your User Area.

I just did it for you (for #41).

So, please re-download, install and you will see it.

clip_image002

Best Regards,
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

Tags: , , , , ,

 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: April 2012
Initial Email Subject: All Web Menus Pro

Initial Email From: David

Hello,

can I use your product to mimick the exact same look of my current vertical navigation menu (exact meaning no borders, retain color, font, etc). See below – is it possible to do this in Likno? The Company and Services selections should produce a simple sliding submenu when moused-over; the other selections should simply click and jump to a new page.

vertical navigation menu

Thanks,

-David

Reply From: Likno Customer Support

Dear David,

Yes, this seems like a pretty easy menu to recreate…

You will find all the related properties in the Style Editor:

Menu Style: Background Color, Border, Shadow

style: Text Font / Size / Decoration / Color, Foreground Image

Note that there are three “group” styles and three “item” styles, representing the main menu, submenu and deeper submenus of your menu.

Also, you can add the little square image on the left of the text using the “Foreground Image” property. In general, I guess you just need to play around with AllWebMenus a bit in order to find out all the possibilities.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

Tags: , , , , , , , , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012

Initial Email From: John

Here is a problem I found which has to do with WordPress. 

Due to the number of sites that get hacked because of plugins written that allow echo in the php code which will allow a hacker to gain access through a php weakness.  I always recommend wp-security to people.

Problem is as you can see in this screenshot that AllWebMenus shows that it has a major weakness in the php script which could allow a hacker to hack the site.

wordpress menu plugin
Thank-You,

John

Reply From: Likno Customer Support

Dear John,

I tried installing the “wp-security” and checking our plugin, but I was not able to do so. It seems that the plugin I got does not check other plugins.

Can you give me more info on (or a URL where I can get) this plugin? Is it the “WP Security Scan” aka “WSD security” or are you referring to some other plugin?

Still, I see from the screenshot that the problem found was the “eval” statements. I do not see how the specific eval statements that we have could be used as a security hole, and I have a feeling that the plugin just triggers an alert on the occurrence of the word “eval” regardless of how it is used. In this case, I would call this a “false-positive”.

In any case, if you give me more info I will be able to further investigate this issue.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Here is the plugin I am using:
http://wordpress.org/extend/plugins/wp-plugin-security-check/

Select WP Plugin Security Check

WP Plugin Security Check

Deactivate | Edit

WP Plugin Security Check checks if your WordPress plugins are 'safe'.

Version 0.4 | By Luc De Brouwer | Visit plugin site

Thank-You,

John Boone

Reply From: Likno Customer Support

Hello again,

I downloaded and checked this plugin and indeed it generates a warning on all our plugins because they use the “eval” function. This is in no way dangerous or a security threat if you use it correctly. The “security check plugin” however is extremely simplistic and the warning is triggered simply by the existence of the text “eval(“.

I am afraid that we cannot do something to avoid the warning, but I can assure you that it is a “false positive” and is in no way a threat for your security. So, you can use our wordpress menus without any worries.

Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

Tags: , , , , ,

 


© 2009-2012 Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus