Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Roland
Initial Email Subject: AllWebMenus
Support Case Month: June 2012

Dear Kostas

I have to migrate a website (http://www.mange-mon-amour.be/ ) to another server

I have transferred all files and databases but the server side menu do not work, can you tell me where is the problem

Best regards

Cordialement
Roland

Reply From: Likno Customer Support

Dear Roland,

I see a lot of server-side errors when I “view source” in your pages. I guess you need to revisit your server-side code that builds the menu.

Things to check would be missing variables and changes in the database names etc.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roland

Dear Kostas

Thank you, but it works on the original location

Cordialement
Roland

Reply From: Likno Customer Support

Dear Roland,

I checked your site again and I see that you have now fixed the server-side code. (no more errors)

Let me know if you need anything else.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roland

Thank you kostas, it was due at switching to php 5.3

Cordialement
Roland

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Kerry
Initial Email Subject: new computer
Support Case Month: June 2012

I have purchased a new computer.  How can I migrate my AllWebMenus program from my old computer to the new one?

Reply From: Likno Customer Support

Hello Kerry,

Just install AllWebMenus there and get a new Activation Code for the new Installation ID that will be created there.

To get a new/updated Activation Code, manage your Account/Licenses (Upgrade/Extend), download the latest version, change your Profile (login/email address/name/password), etc.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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